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Autotown

1200 W Bloomington Rd Champaign, IL 61821

(4.7 out of 5) 32 Reviews
196505

Bob Simpson's Autotown Inc. was started in 2001 after Bob sold his interest in Continental Limited Nissan-Subaru and Saturn of Champaign, We offer only high quality pre-owned Certified Vehicles, All of our inventory is inspected, fully detailed and test driven BEFORE it hits the lot. Contact Maloy Hayes Internet Sales Manager for details.

Call (217) 582-4177
Hours of Operation
Monday8:30 am-5:30 pm
Tuesday8:30 am-5:30 pm
Wednesday8:30 am-5:30 pm
Thursday8:30 am-5:30 pm
Friday8:30 am-5:30 pm
Saturday9:00 am-3:00 pm
SundayCLOSED

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Autotown Inventory

Autotown Reviews

Ratings and reviews of Autotown are from Cars.com

Overall
4.7 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Awesome
    by AlexJB from Bloomington, IL | June 01, 2020

    Awesome place to buy a car! Super responsive and made the buying process a breeze! I would definitely buy another car from them and would highly recommend them to anyone I know! Just a great group to buy from!

    Customer Service
    Quality of Repair
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    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Disappointed... update
    by Mom of college daughter from Champaign, IL | December 03, 2019

    I'd like to update my previous review describing my disappointment with the way Autotown responded to my daughter bringing in her recently purchased car with a service light on. I truly appreciate Ben Dyer, the owner, responding to my initial review and stating that they will again look at my daughter's car and evaluate it for repair. I did some further talking with my daughter and I think where I/we misunderstood the dealer's willingness to address again is that she won't be back to the area again for 3 weeks and she thought that made her ineligible to have the dealer consider the issue further. I also consulted with a dealer/service manager and they agreed that the code(s) could have been cleared before Autotown took the car as a trade. I'm hopefully optimistic that when my daughter and the car are back in Champaign in 3 weeks, we can get some answers/resolutions on the issue (note we're told the code/issue shouldn't be impacted by waiting the 3 weeks since she uses a car very little while at school). So for those who read ratings, I'll update and re-review after we take it in for service consult in 3 weeks with Autotown and their garage.

    Customer Service
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great experience
    by Tom from Springfield, IL | December 15, 2018

    Very pleasant experience. No hassle and very friendly. Maloy was our sales person as well as Ben. Both exceeded our expectations with regard to customer service and we feel we got a fair deal as well. A full tank of gas came with it and we didn't even request it. Love these guys and the dog!

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent Sales Staff
    by CliffsOfRover from Springfield, IL | October 26, 2017

    Ben and Maloy were excellent people to work with, they made sure that I had plenty of time to make a decision and offered me a (in my opinion) more than fair price for the car I was buying and my trade-in as well. Someone even came in tried to buy the Car while we were negotiating, and he gave me first priority and honored his price. I would absolutely recommend this place, and absolutely recommend working with Ben and Maloy!

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Wonderful buying experience!
    by Jaquelynne and Dakota from Utica, IL | June 03, 2017

    It was such a great experience buying a car at AutoTown! The staff was very friendly and knowledgeable! They answered very question we had and made the trade in/ car buying process very easy. Maloy was the employee we dealt with for the most part, and his ability to share his knowledge, listen to what we had to say, and to treat us with respect but still make us laugh was great! We would definitely go back to buy another vehicle!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    They were so friendly! And helpful!
    by Maloy from Champaign il | April 30, 2017

    They were very helpful and very nice. They got me in and out and answered any questions I might have had. Awesome!

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    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Very friendly and knowledgeable
    by BurtonZ51 from Decatur | April 17, 2017

    Both Maloy and Ben were extremely knowledgeable and friendly. No Hassel buying. Gave them a budget and they made the magic happen. I would recommend them to anyone looking for ANY kind of quality used vehicle

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    FRIENDLY, CUSTOMER-FOCUSED SERVICE!!
    by Kristy from IL | January 27, 2017

    Maloy and Ben took EXCELLENT care of us! They were really easy to talk to -- listening to our needs and concerns, and not pressuring us whatsoever. They followed through on every detail of our car purchase, with promptness & generosity. We're more than pleased with the quality vehicle & quality service we received from Bob Simpson's Autotown!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Best dealer and staff I've ever dealt with!
    by Josh from Coloma, mi | January 26, 2017

    We drove all the way from Michigan to purchase our Volkswagen GTI. Description was all that they had claimed. They wereally so easy and friendly to deal with. By far the best car transaction I've ever had and I would highly recommend them. If you have any doubts about this dealer, don't because they are honest and will treat you right. Thanks again for For my new car.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Easiest Car Buying Experience EVER!
    by Mark M from Chicago, IL | January 06, 2017

    We were in need of a car to replace our minivan. We gave our search parameters for car type, price, mileage to Bob and Ben. Over a 3 week period they kept us informed of their inventory that came in that met our needs but was not pushy about it. Once we narrowed down our selection my wife left Chicago at 7:30 am to drive down to Champaign, test drove the car, purchased it and was back in Chicago by 1:00pm with our new car - all with 4 hours of driving time to and from Champaign included in that timeframe. Clearly the best car buying experience we had and got a great value and a car in great condition. I would recommend Bob and Ben to anyone I know..

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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