Auto.com

AutoNation Toyota Hayward

24773 Mission Blvd Hayward, CA 94544

(4.5 out of 5) 560 Reviews
25556202039123214

Call (510) 803-3030
Hours of Operation
Monday9:00 am-9:00 pm
Tuesday9:00 am-9:00 pm
Wednesday9:00 am-9:00 pm
Thursday9:00 am-9:00 pm
Friday9:00 am-9:00 pm
Saturday9:00 am-9:00 pm
Sunday10:00 am-8:00 pm
Monday7:00 am-6:00 pm
Tuesday7:00 am-6:00 pm
Wednesday6:30 am-6:00 pm
Thursday7:00 am-6:00 pm
Friday7:00 am-6:00 pm
Saturday8:00 am-5:00 pm
SundayCLOSED

AutoNation Toyota Hayward Inventory

AutoNation Toyota Hayward Reviews

Ratings and reviews of AutoNation Toyota Hayward are from Cars.com

Overall
4.5 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (2.0 out of 5.0)
    Services were not very well
    by HIEU PHUNG from UNION CITY, CA | December 02, 2020

    Advisor Heidi Brogan was not friendly. The technicians checked my car. They knew low coolant, low brake fluid but they didn't add any fluid into my car.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Easy buying experience
    by David Stewart from Stockton, CA | November 27, 2020

    Everything went smooth and i got the car i wanted at a great price!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Car Service
    by Cheryl Lauigan from Oakland, CA | November 16, 2020

    The technician who helped me with my car repairs Andy was very helpful and knowledgeable.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (3.0 out of 5.0)
    Leased a highlander xle hybrid. Love the car!
    by Dee Wo from Hayward, Ca | November 12, 2020

    I leased a highlander here. Finance/lease number and customer service need improvement: transparency with the numbers, finance manager raised his voice when i refused the add on package, gap insurance and confused about the discrepancy of rebates 1k not 2k and taxed. Leasing paperwork done, my car was still getting detailed. Saleman said it will be ready in 30 minutes. I came back 1 hour later. Car parked looks ready. No, salesman took me to gas station to fill gas, but gas was already filled; put on the temp plates at gas station, handed me the temp sticker, and he forgot 1 key fob...car got a scratch..talked to finance director.. I am not happy with his customer service i told him.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Buying my new 2021 Toyota Corolla on Nov 6, 2020
    by Steve Taft from Hayward, California | November 10, 2020

    A very pleasant experience. I got the car I wanted. A Corolla LE with a dark blue color called "blueprint" and a black interior. Blueprint has silver specks throughout. It's stunning. A great team of four guys guided me along the way. My thanks to Najim, FJ, Dillon, and John. Great job guys.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    JOYCE. White
    by Joyce White from Hayward, CA | November 05, 2020

    Excellent. customer service by Jay. AutoNation Hayward

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (2.0 out of 5.0)
    Bought a used car
    by Humberto Saenz from Napa , Ca | November 01, 2020

    Bought a used car asked for a few things to be fixed promied they would before I bought car. My mistake not asking for them in writing. Asked for car to be detailed, paint was rubbed off and told was going to get fixed. Nothing was promised a full tank of gas nothing called to check on car over a week due to no word from dealer and every time I would car they would heng up on me. Finally called and got to someone in service told me car was ready. Service department was helpful no one else.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (3.0 out of 5.0)
    Service
    by Richard Plasch from Fremont, CA | October 29, 2020

    After picking up the papers from the service advisor and taking them to the cashier and paying, I had to wait over 20 minutes for my car. Someone who paid after me got their car before me. I had to go back in to the cashier and request my car. It is very inefficient.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    AutoNation Toyota Hayward review
    by R Chow from Alameda, CA | October 29, 2020

    Good experience. It's slow when busy, because their finance process takes long.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    2017 Toyota 4Runner
    by Richard Villaro from Hayward, Ca | October 26, 2020

    Heidi was great! She showed great customer service skills and made me feel comfortable about having my car serviced at this specific location! Thank you Heidi!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • PreviousNext
    1234...56
    Displaying 1 - 10 of 560 Reviews