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AutoNation Ford Westlake

23775 Center Ridge Rd Westlake, OH 44145

(4.7 out of 5) 637 Reviews
155289

Call (888) 859-3985
Hours of Operation
Monday9:00 am-9:00 pm
Tuesday9:00 am-9:00 pm
Wednesday9:00 am-9:00 pm
Thursday9:00 am-9:00 pm
Friday9:00 am-9:00 pm
Saturday9:00 am-6:00 pm
Sunday11:00 am-5:00 pm
Monday7:00 am-7:00 pm
Tuesday7:00 am-7:00 pm
Wednesday7:00 am-7:00 pm
Thursday7:00 am-7:00 pm
Friday7:00 am-6:00 pm
Saturday8:00 am-4:00 pm
SundayCLOSED

AutoNation Ford Westlake Reviews

Ratings and reviews of AutoNation Ford Westlake are from Cars.com

Overall
4.7 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    2021 lease of a Ford Explorer
    by Peter B from Cleveland, OH | January 26, 2021

    Leased a Ford Explorer from Will the internet manager. Honest, easy experience with no surprises. We have health issues in the family so they even delivered the vehicle. Thanks Will!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    The purchase of my 2020 Ford Edge Titanium.
    by Michael LaMonica from Cleveland, Ohio | January 26, 2021

    Great customer service non pushy sale person (WILL). Made it a pleasure to purchase.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    recent service department appointment
    by Darrell Mattern from Bay Village, Ohio | January 25, 2021

    The service department is polite and very accommodating . Good job!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Service Review
    by Harold Pretel from Cleveland, Ohio | January 22, 2021

    We are a Ford family and have purchased several vehicles at Autonation Ford Westlake. We have always received superior service and treatment from them. Our Service Advisor, Brian Beame, is incredibly efficient and keeps us well informed of progress and necessary steps in a timely manner. Once you buy a vehicle you will visit the Service Dept. for many years even if for routine maintenance. Get the service and attention you need and deserve at Autonation Ford in Westlake.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (3.0 out of 5.0)
    Do what you said you would
    by Deborah Brooks from Shieffield lake oh. | January 20, 2021

    Was promised rain guards when I bought a truck it’s been two months no rain guards they lie to you just so you buy it

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Service
    by Cynthia Hemmer from North Ridgeville, Ohio | January 18, 2021

    Joseph provided great customer service, very friendly and informative. My vehicle was ready sooner than anticipated. And of course it was clean.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Ford purchase and service
    by Gregory Kwan from Cleveland, Ohio | January 15, 2021

    When I bought my truck it was no nonsense no hassle. I had a Ford plan though. The salesman Anthony was great very knowledgeable and efficient. When I have taken my truck for service the service and repairs are done in a timely fashion.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Good service
    by Garry Reitler from Olmsted township, Ohio | January 14, 2021

    Service was great and friendly, I would recommend this dealership.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Service
    by Mary Kay Adamczyk from West lakke, Ohio | January 05, 2021

    Jason my service rep is very through and great to deal with ! !He always handles my service of all our cars and never disappoints!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Taking care of my car
    by Rose Dugan from Rocky River, ohio | January 02, 2021

    The service department does a very good job! I trust them to take good care of my car.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
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