AutoNation Ford Westlake

AutoNation Ford Westlake Reviews

Ratings and reviews of AutoNation Ford Westlake are from Cars.com

• (5.0 out of 5.0)

  2021 lease of a Ford Explorer

  by Peter B from Cleveland, OH | January 26, 2021

  Leased a Ford Explorer from Will the internet manager. Honest, easy experience with no surprises. We have health issues in the family so they even delivered the vehicle. Thanks Will!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  The purchase of my 2020 Ford Edge Titanium.

  by Michael LaMonica from Cleveland, Ohio | January 26, 2021

  Great customer service non pushy sale person (WILL). Made it a pleasure to purchase.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (4.0 out of 5.0)

  recent service department appointment

  by Darrell Mattern from Bay Village, Ohio | January 25, 2021

  The service department is polite and very accommodating . Good job!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Service Review

  by Harold Pretel from Cleveland, Ohio | January 22, 2021

  We are a Ford family and have purchased several vehicles at Autonation Ford Westlake. We have always received superior service and treatment from them. Our Service Advisor, Brian Beame, is incredibly efficient and keeps us well informed of progress and necessary steps in a timely manner. Once you buy a vehicle you will visit the Service Dept. for many years even if for routine maintenance. Get the service and attention you need and deserve at Autonation Ford in Westlake.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (3.0 out of 5.0)

  Do what you said you would

  by Deborah Brooks from Shieffield lake oh. | January 20, 2021

  Was promised rain guards when I bought a truck it’s been two months no rain guards they lie to you just so you buy it

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Service

  by Cynthia Hemmer from North Ridgeville, Ohio | January 18, 2021

  Joseph provided great customer service, very friendly and informative. My vehicle was ready sooner than anticipated. And of course it was clean.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (4.0 out of 5.0)

  Ford purchase and service

  by Gregory Kwan from Cleveland, Ohio | January 15, 2021

  When I bought my truck it was no nonsense no hassle. I had a Ford plan though. The salesman Anthony was great very knowledgeable and efficient. When I have taken my truck for service the service and repairs are done in a timely fashion.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Good service

  by Garry Reitler from Olmsted township, Ohio | January 14, 2021

  Service was great and friendly, I would recommend this dealership.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Service

  by Mary Kay Adamczyk from West lakke, Ohio | January 05, 2021

  Jason my service rep is very through and great to deal with ! !He always handles my service of all our cars and never disappoints!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Taking care of my car

  by Rose Dugan from Rocky River, ohio | January 02, 2021

  The service department does a very good job! I trust them to take good care of my car.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
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