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Auto Park Ford

1820 S Centerville Rd Sturgis, MI 49091

(4.7 out of 5) 128 Reviews
155701

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Call (269) 319-2241
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-6:00 pm
Wednesday9:00 am-6:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-6:00 pm
Saturday9:00 am-3:00 pm
SundayCLOSED
Monday8:00 am-8:00 pm
Tuesday8:00 am-6:00 pm
Wednesday8:00 am-6:00 pm
Thursday8:00 am-8:00 pm
Friday8:00 am-6:00 pm
Saturday8:00 am-3:00 pm
SundayCLOSED

Auto Park Ford Inventory

Auto Park Ford Reviews

Ratings and reviews of Auto Park Ford are from Cars.com

Overall
4.7 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Shady salesmen
    by Used car salesman from Sturgis Michigan | September 24, 2019

    Just another dealership that will do and say whatever it takes to sell and make commission-it is NEVER a good deal for the customer to add an old vehicle loan to a new loan and be 10 grand upside down-but these guys couldn’t care less as long as they make commission-the good thing is they have crooked bankers that will finance you even when they know you can’t afford the payments-not me but I get to try to clean up the mess-Chevy dealership in Lagrange was same way-fortunately they shut down -hopefully this one will follow suit

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Very rude
    by Bill from Sturgis,mi | November 29, 2018

    I used to do allot of business with ford. But have had a chevy for a while now. I was ready to go back to ford. So i went to my local ford dealer........ needles to say with the rude and down right despicable serviced i received at ford I WILL NEVER RETURN. I had cash in hand for a new truck but ive never been treated so rudely.

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great Sales Person!
    by VeranoOwner from Sturgis,Mi | October 18, 2016

    I went in and was greeted right away by Andrew Eger. He was so helpful finding me a car that fit my needs and budget. He showed me several vehicles and advised me which would be the best for me. I test drove one car and fell in love with it. He sat down with me, did the paperwork and I was off to work. I went back the next morning and picked up my new car. If anyone is looking for a new car this is the place to go. EVERYONE was so friendly. Andrew Eger is the most amazing employee at Auto Park Ford in Sturgis, Michigan! Thank You Andrew!!!

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Best Advise
    by Lon Sloan from PIerceton, IN | September 01, 2016

    I have exchanged several email to describe the vehicle we want. I could not get a yes or no answer. The individual I dealt with finally suggested I buy a new car. I took her advise and bought a new Buick Enclave, 4 buckets seats, gray interior, white exterior. 6,000 miles. I wanted a Ford Explorer, White, any color interior but no browns or tans, 4 bucket seats and third row seating, lowest mileage possible.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great service
    by Omar and Grace of Fort Wayne from Fort Wayne IN. | May 17, 2016

    Help us greatly in getting our dream car , walked us through to the little details of the scheme of our payment and help us get where our budget meets.. Very courteous and professional sales team... Thanks to Jackie and Brent ...

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Rude customer service
    by A client from Lagrange indiana | May 03, 2016

    The service manager was rude talking bad about a customer having a car there and. Then was very rude to me for just asking questions.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Never responded
    by DAB from Michigan | March 27, 2016

    Asked for info on a car. (possibly a ghost car) The dealer never responded.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Auto park ford
    by OutTheWindow from Flint, mi | March 04, 2016

    Everyone seemed honest and helpful (: love my new used truck.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Amazing
    by Mindi from Grand Rapids MI | February 28, 2016

    Best place for friendly customer service. Best car buying experience ever... Thanks Sandie and all of her patient and kind crew at Auto Park Ford!!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Phenomenal
    by Lewis from Germantown, Md | December 25, 2015

    I was looking for a car similar to the one that I already had and noticed that dealership had what I was looking for!! I flew in to Chicago and John picked me up from the airport. He drove me around showing me where Michael Jordan lives along the way to the dealership. When we got to the dealership I was greeted by his son's whom work with him at the dealership. We sat down , he discussed the everything about the vehicle to me ( which he previously did over the phone) he showed me pictures of he and his kids and some of the Hot Rod's he had/ he sold ( my father and I are/ were also into Hot Rod's) We all had some laughs about his boys driving Hot Rod's to high school and what is teachers thought about it back then. I gave him the remaining balance due and I signed the papers for the vehicle. While sitting there listening to John (the owner) along with listening to his son's.. I thought, WOW... WHAT A GREAT FAMILY ....NOT TO MENTION A GREAT FAMILY BUSINESS!!!!!!!!!! Before leaving informed me that he had driven the vehicle and let me know ahead of time everything about the vehicle and basically told me that it was a solid car and that I can easily without any problems drive it back to Maryland (Germantown - which I did of course)--- without any problems-- whatsoever!!!!!!!! To conclude this review, I will say this. John and his son's offer you a phenomenal experience when you go to their dealership and here are just some of the reasons; THEY ARE HONEST, UP FRONT, NO HASSLE, CARING, FRIENDLY, TRULY WARM ..... I can really continue to on about my experience with the family here at this dealership..... above everything.... it made me TRULY FEEL THAT I HAVE A FRIEND IN CHICAGO!!!!!!! This dealership, this family and their business TRULY IS THE EXAMPLE AND SET THE STANDARD FOR NOT ONLY A SMALL BUSINESS BUT ALSO GIVES YOU THE CUSTOMER THE REASON WHY WE OFTEN GO TO A SMALL BUSINESS INSTEAD OF A BIG BUSINESS DEALERSHIP!!!!!!! YOU JUST CAN'T BEAT AN EXPERIENCE LIKE THE EXPERIENCE JOHN AND HIS SON'S/ FAMILY GIVE YOU AT HIGHLAND PARK...... YOU SIMPLY.... JUST CAN'T BEAT IT!!!!!! HIGHLAND PARK HAVE ALL THE ELEMENT'S OF WHAT IT TAKES TO BE SUCCESSFUL....... BUT THE THING THAT REALLY SET'S THEM APART FROM ANYONE ELSE........ THEY AREN'T TRYING TO FULFILL SOME COMPANY LOGO OR SLOGAN OR CREDE....... WHAT THEY DO JUST COMES NATURALLY TO THEM....... BECAUSE..... WHEN IT COMES DOWN TO IT......THEY REALLY ARE JUST AN AWESOME FAMILY.... LEAD BY A GREAT DAD.....WITH SOME GREAT BOY'S!!!!!!! I WISH YOU WELL JOHN.... SPEAKING TO YOU REMINDED ME OF MY DAD... I WISH YOU AND YOUR FAMILY ANOTHER 40 PLUS YEAR'S IN BUSINESS SIR!!!!!!! YOU AND YOUR FAMILY.. ARE THE REAL DEAL!!!!!!!!! THANK YOU FOR THE EARLY CHRISTMAS PRESENT!!!!!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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