Auto.com

Auto Action

5433 W Glendale Ave Glendale, AZ 85301

(4.8 out of 5) 226 Reviews
743109389262a27cc3f5e2723654a117

OAC,Price plus tax,lic,$395doc.Promos cannot be combined,customer chooses the program. Limited warr subject to $299 deductible per covered component,see warr agreement for complete details. Debt forgiveness/total loss protection subject to customer being current on our CPP product or maintaining comp/coll coverage.Check website for vehicle location.Bring ad to receive internet price.

Call (602) 714-9917
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-8:00 pm
Saturday9:00 am-7:00 pm
Sunday10:00 am-5:00 pm
Monday9:00 am-5:00 pm
Tuesday9:00 am-5:00 pm
Wednesday9:00 am-5:00 pm
Thursday9:00 am-5:00 pm
Friday9:00 am-5:00 pm
SaturdayCLOSED
SundayCLOSED

Auto Action Inventory

Auto Action Reviews

Ratings and reviews of Auto Action are from Cars.com

Overall
4.8 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Sold me a lemon
    by DeJ from Glendale, AZ | September 17, 2020

    Had to rate the first 3 categories high because they really sold me a bill of goods. Said car was reconditioned - no way! First thing there was no dipstick in the transmission fluid. Ralph told me it had new tires - it needs tires . In the shop today getting new brakes. Transmission is slipping. Car has been in an accident. Of course I paid too much for the car at an extremely high interest rate because I had no previous credit. Totally disappointed in the way I was deceived.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Sold us a lemon!
    by N/A from Phoenix, AZ | February 04, 2020

    Sold us a car that needed the whole transmission replaced! We called and told them the day after we purchased that it was having problems. We had to be able to get another vehicle to drop this one off at their shop to be repaired. By the time we could get the vehicle to their shop they said they wouldn't fix it without us having to come out of pocket another $300! This is something that they knew was wrong with the car before they sold it. They say they have all of their cars inspected by a mechanic before they are sold, and we could tell very quickly that there was something wrong with the transmission. It's bad enough that they sell cars for 3x what their worth, but to turn around and sell xxxxty cars that have MAJOR mechanical issues is just wrong. Now we're out the $300, can't drive the car until its fixed, and wondering what else will go wrong with this car.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Auto Action broadway
    by Carlos from Phoenix, az | September 19, 2019

    I love this place I wanted a car and they gave me a beautiful car no lemon thanks auto Action I would recommend this place to everyone.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    2008 Dodge Dakota
    by Dakota from Glendale | September 16, 2019

    Great service was fast and efficient with letting me see the details into the truck and it came with original equipment ECT, overall was a great deal thank you

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great service
    by Jesus vaquero from Phoenix arizona | September 12, 2019

    Was very good on customer service Carlos and Lalo were very helpful they explained everything to me in good detail I would definitely recommend buying a car from them they where very patient and got me approved faster than I thought it there very positive good energy/vibes individuals

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Fast and Easy
    by Jessica DeFreitas from Phoenix, AZ | September 12, 2019

    Lalo and Carlos were awesome! They got us in and out in about an hour! With a great deal and they had options at another lot if I hadn't chose one from their specific location. If you need a vehicle for a low down payment and in a rush come over and see these guys!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Amazing customer service!
    by Vanna from Phoenix,AZ | September 05, 2019

    I went to the location in Phoenix and was immediately greeted by Lalo. He was super helpful and showed me all the different cars I was interested in and told me about them all. Once i found the car I loved, we went inside to fill out paperwork which is when i was greeted by Carlos. They were both very helpful and patient in explaining everything to me. I would definitely recommend them to anyone looking for a used car in excellent condition!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Do Not Buy From This Dealership
    by Brigette from Phoenix, AZ | July 31, 2019

    I purchased a vehicle end of April 2019. Four days later, in the shop for engine overheating. I got my car back 1 week later. Two months later back in shop for more engine repairs. This time it took another week. Three days after picking up vehicle from shop, it is having same issue that it was just serviced for. That I paid hundreds of dollars to be repaired. Their response, bring it back in, pay your deductible again, and we make no guarantees. Haha! I have attempted for numerous days to have someone at HQ call me back. What a surprise, after numerous messages and hearing from them that I sent an email to management, still nothing. The level of customer service is below sea level. Stay away from this company. Swindlers and schemers out to get your money . Also, I have never been late or missed 1 payment.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    FAST!
    by Alexandra from Phoenix,AZ | May 31, 2019

    Auto Action was a big help today! I was having a hard time getting approved at other lots and William helped me get approved here. They gave me reasonable payments for my F-150. I am really impressed with how professional the sales team was. Truly a blessing!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    !!!!WOW!!!!
    by Thomas A from Glendale, AZ | May 30, 2019

    Just purchased my 2013 Chevy Cruze! From Will and Sam and they were so helpful and fast! They were great with me and my kids running around. These 2 guys are really a delight and really helped me get a AMAZING car!!!! Thanks Will and Sam

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • PreviousNext
    1234...23
    Displaying 1 - 10 of 226 Reviews