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Audi of Memphis Memphis, TN Reviews & Cars for Sale

1825 Covington Pike Memphis, TN 38128

(4.9 out of 5) 40 Reviews
5355239

Call (901) 302-9878
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-8:00 pm
Saturday9:00 am-7:00 pm
SundayCLOSED
Monday7:00 am-6:00 pm
Tuesday7:00 am-6:00 pm
Wednesday7:00 am-6:00 pm
Thursday7:00 am-6:00 pm
Friday7:00 am-6:00 pm
Saturday7:00 am-3:00 pm
SundayCLOSED

Audi of Memphis Inventory

Audi of Memphis Reviews

Ratings and reviews of Audi of Memphis are from Cars.com

Overall
4.9 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Mister Gregorypiggs
    by Gregory Piggs from Memphis Tennessee | January 21, 2020

    Had a positive experience with the company. They were very helpful and didn’t pressure me into buying anything, setup several test drives and I decided to purchase an Audi Q7.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Service did a great job
    by Jane Jacques from Memphis TN | November 09, 2019

    I had my car towed last night after hitting a pothole and popping my tire. Called Audi Memphis and talked with Tracy this morning. Tracy indicated service was very busy but he would do the best he could to get me the same tire for my car. Tracy scrambled and got a tire that would normally take until the following Tuesday. He also made sure a recall was fixed on my car. Thank you for going above and beyond to get my car back same day after a last minute drop off.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Highly Disappointed Customer
    by Walter Arnold from AR | December 03, 2018

    This dealership is very fast to make the deal but very slow to provide service. The leadership should monitor customer satisfaction of the waiting customers. I called for an oil change and tire rotation and could not be seen for 6 days. This would place the service on a Saturday which I avoid because the last Saturday oil change that I Scheduled at this location took 7 hours to complete. When I asked the service writer to connect me with the manager so that I could voice my concerns, the writer promptly disconnected the call. The service for my vehicle has been paid for in advance so there seems to be no urgency to provide service because no additional monies are being tendered. It’s unfortunate that the reliability of the service doesn’t mirror the quality of the product.

    Customer Service
    Quality of Repair
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    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great dealership
    by Jim R from Hawthorn Woods, IL | January 13, 2018

    Great buying experience with Kerry and Jordan Purchased car from Chicago, flew to Memphis, drove it home. Would recommend Gossett to anyone looking for a new or used Audi.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Audi of Memphis
    by Bramletts from Memphis, Tn | November 17, 2017

    We had an amazing experience at Gossett Audi from the minute I walked in and was greeted by Will George. I was not sure which vehicle that I wanted but Will took a lot of time with me and was very patient while I was deciding. Obviously the car was very important to me but the customer service that I received was also. Will did a great job explaining the vehicle and by delivering the car!The Audi team , Chip Pleasant, Bink Hare, Jordan Norton, and Will George exceeded my expectations! Love my A6!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Hood latch broken.
    by Laurence Bruce Ritter from Germantown Tn | May 16, 2017

    Great service. Received a loaner and no charge for the service. My car was washed.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Hood latch broken.
    by Laurence Bruce Ritter from Germantown Tn | May 16, 2017

    Great service. Received a loaner and no charge for the service. My car was washed.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Service
    by Hume Bryant from Oxford, MS | May 14, 2017

    As always, my experience with Jeff was very professional and thorough. I've been a customer for almost 20 years and have never had a disappointing experience. It is very nice to do business with such a quality dealer - only wish it was not so far away.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Hood mechanism failed
    by Laurence Bruce Ritter from Germantown TN | May 12, 2017

    Jeff was excellent in identifying cause of problem and fixing it in a timely manner. He provided a loaner while car was being fixed. Car was cleaned.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    STEVE
    by STEVE HALBERT from PALESTINE, ARKANSAS | May 10, 2017

    JEFF IS FANTASTIC, AS HE ALL WAYS IS. MY EXPERIENCE WITH JEFF AND HIS TEAM OVER THE PAST SEVERAL YEARS IS THAT THESE PEOPLE PUT "CUSTOMER " IN CUSTOMER SERVICE . THEY MAKE YOU FEEL LIKE THEY ARE TRULY THER WORKING FOR YOU !! GREAT PEOPLE.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
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