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Audi Northlake | Page 3

10831 Northlake Auto Plaza Blvd Charlotte, NC 28269

(4.3 out of 5) 78 Reviews
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Call (866) 965-6669
Hours of Operation
Monday9:00 am-7:00 pm
Tuesday9:00 am-7:00 pm
Wednesday9:00 am-7:00 pm
Thursday9:00 am-7:00 pm
Friday9:00 am-7:00 pm
Saturday9:00 am-5:00 pm
SundayCLOSED
Monday7:30 am-6:00 pm
Tuesday7:30 am-6:00 pm
Wednesday7:30 am-6:00 pm
Thursday7:30 am-6:00 pm
Friday7:30 am-6:00 pm
Saturday9:00 am-3:30 pm
SundayCLOSED

Audi Northlake Inventory

Audi Northlake Reviews

Ratings and reviews of Audi Northlake are from Cars.com

Overall
4.3 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Great experience!
    by Stephen from Charlotte, NC | April 18, 2019

    Great experience from test drive all the way to delivery.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Recall Service
    by CSBJIM from Charlotte, NC | April 09, 2019

    Great service on my A7 for a recall. Hendrick picked up my car leaving me with a loaner. Next day they delivered my repaired car. Communication from Phil was excellent.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    jcnc35@charter.net
    by John Aronis from newton,nc | April 09, 2019

    Very Happy with experience , there was a problem they fixed it ..

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Way over priced
    by Luke from Charlotte, nc | March 29, 2019

    Quoted me on things that did not need to be fixed, the items that did. Red repair they quoted twice the price of reputable import mechanics

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Hendrick Audi Northlake
    by autobuff from Charlotte, NC | March 28, 2019

    Found a used car online, visited that afternoon. Dealer was ready with everything needed to give me information, answer questions and close the transaction. Drove out in my new (used) car in a couple of hours. Great experience.

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent Customer Service
    by Michael G. from Charlotte, NC | March 26, 2019

    My salesperson Nick Gilman was exceptional. He was very friendly and not the least bit pushy. He explained my vehicle of interest, a pre-owned Ram 1500 and took us for a leisurely test drive. I never felt pressured at all into making the purchase. Later that day when I made my decision, I texted him and he arranged everything. At delivery everything was perfect. I sat with the Business Manager Jeremy McLean and he too was friendly and engaging. I would absolutely recommend Nick and the whole team at Audi Northlake to all of my friends and family!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Robdi
    by robdi from Hudson, NC | March 20, 2019

    The service department does an excellent job of getting customers in and out in a reasonable time frame. Work is always excellent and the free car wash is always a plus!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Purchase 2016 Audi Q5
    by Craig Covington from Pinnacle,NC | March 19, 2019

    Overall experience was great. Salesman did a good job. Clean and modern dealership.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Service Dept.
    by Anthony Goodson from Charlotte, NC | March 18, 2019

    Great service staff, everyone is always professional and friendly.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Audi Northlakes
    by Denis R from Conover, NC | March 18, 2019

    Staff was very accommodating and efficient. I got in and out quick as I was leaving my car and catching a flight out of CLT. When I returned later in the week the waited for a few minutes after closing after my plane was late so that I get my keys and care.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • Displaying 21 - 30 of 78 Reviews