Auto.com

Audi Naperville | Page 13

1527 Aurora Ave Naperville, IL 60540

(4.7 out of 5) 126 Reviews
539575620201026115823

Call (331) 472-1057
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-8:00 pm
Saturday9:00 am-6:00 pm
SundayCLOSED
Monday7:00 am-5:00 pm
Tuesday7:00 am-5:00 pm
Wednesday7:00 am-5:00 pm
Thursday7:00 am-5:00 pm
Friday7:00 am-5:00 pm
Saturday8:00 am-4:00 pm
SundayCLOSED

Audi Naperville Inventory

Audi Naperville Reviews

Ratings and reviews of Audi Naperville are from Cars.com

Overall
4.7 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Service with a smile
    by Mark P from Chicago, Il | June 22, 2012

    Had a great experience taking my A5 in for some "duck-like" noises from the engine. Informed them of my issue, they had a technician come out and listen to it while I was there, and had a loaner car ready for me right away. Though I was there for less than 10 minutes, my kids got to enjoy a free snack in the waiting room as well!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Satified
    by Joel P from Chicago, IL | June 22, 2012

    I drive here from Chicago for service. Like the timeliness. They had a loaner ready. My car was done in the said time...

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Service
    by Traveler from Naperville, IL | June 22, 2012

    Service since purchasing our new Audi has been friendly and done with excellence!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Excellent Customer Service
    by Justin I from Chicago, IL | June 22, 2012

    Only go there to repair my vehicle but receive excellent customer service everytime I am there

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Nice People
    by Galena Mike from Galena IL | March 26, 2012

    Not your typical car dealer, but genuinely concerned about being fair in all respects. I'd drive 200 miles to deal with them again...just like I happened to do this time! And, the service dept was thorough, found everything that was wrong, gave a FREE loaner...what else could one expect?

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    audi experience
    by Audi Q5 from Downers Grove | March 19, 2012

    Salesman was nice but the sales manager was something to be desired. He was unwilling to negotiate even a couple hundred dollars and told me basically that if I didn't buy the car someone would pay sticker for it. I ended up going to another dealer (Glenview) where they were more than willing to negotiate the price. Who in their right mind pays sticker price??? There is a lot more to the story but that right there made me get up and walk out. Plus the other dealership told me it would be 90 days to order the Q5 that I wanted while the other one told me he would have it in 4 weeks. Needless to say I would NEVER go to Naperville Audi again even if they were giving away cars due to their sales managers.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • Displaying 121 - 126 of 126 Reviews