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Audi Downtown LA | Page 4

1900 S Figueroa St Los Angeles, CA 90007

(4.9 out of 5) 362 Reviews
1140

Call (888) 476-3298
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-8:00 pm
Saturday9:00 am-8:00 pm
Sunday10:00 am-7:00 pm
Monday7:00 am-6:00 pm
Tuesday7:00 am-6:00 pm
Wednesday7:00 am-6:00 pm
Thursday7:00 am-6:00 pm
Friday7:00 am-6:00 pm
Saturday8:00 am-4:00 pm
SundayCLOSED

Audi Downtown LA Inventory

Audi Downtown LA Reviews

Ratings and reviews of Audi Downtown LA are from Cars.com

Overall
4.9 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Easy Service
    by Alexander from Los Angeles, CA | November 20, 2020

    My service advisor, Jorge Serrano, made the installation of new tires very convenient while my vehicle was being serviced. He also helped me set up additional Audi Care coverage so that my next visit is just as easy. I appreciated his efforts in matching market pricing for my tires so that I could afford to get them replaced, in house.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Audi servic
    by Lawrence from DT Los Angeles | November 17, 2020

    Fast check in. Lounge area is clean and nice. Audi has Installed barriers as a Covid preventive measure. Helpful staff. Coffee dispenser for customers.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great car buying experience
    by Robert from San Clemente, Ca | November 16, 2020

    Courteous salesman, no pressure tactics, just good old-fashioned assistance as needed! The finance department was equally as helpful and really pleasant!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    In and out in less than 30 minutes!
    by Edwina from Los Angeles, CA | November 15, 2020

    Simple, concise, timely service. Great willingness to get me what I wanted at a reasonable price. Excellent service by salesman. Good follow thru without pressure. Texting and email communication are nmy preferred means to chat and that worked well for me. The salesman was also very knowledgeable about the vehicle. Deal finalized without much haggle.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    great service
    by Richard from Los Angeles, CA | November 15, 2020

    Service advisor was courteous and informative. Service was quick, efficient and provided video of work performed. Email updates were appreciated.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great customer service
    by Alisa from Burbank CA | November 11, 2020

    Eddie gave me great customer service! It’s hard to find people who truly care these days but Eddie does care about his clients!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    LUV Val
    by Ihung from Los Angeles, CA | November 11, 2020

    Val is very professional and very personal at the same time ... me and my family have been going to him for over 20 years ... We just LUV this guy.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Nice place, friendly folks.
    by Michael from DTLA Audi | November 10, 2020

    M visit was very smooth and easy. They have a nice, pleasant show room and comfortable waiting area. The nice staff is always helpful and respectful of your time.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great experience!
    by Michael from Los Angeles, CA | November 10, 2020

    Everything went very smoothly, from ordering our new car to delivery. We’re very happy with the car and the experience!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great service
    by Jose from Los Angeles CA | November 03, 2020

    I am very satisfied with the work , the efficiency ,the good hospitality and above all the professionalism of this branch, specifically because of the great work, Jorge Serrano is a great example of customer service to follow. I hope the Audi Oxnard branch will take for example the Audi downtown in how to serve customers.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • Displaying 31 - 40 of 362 Reviews