Audi Downtown LA | Page 3

Audi Downtown LA Reviews

Ratings and reviews of Audi Downtown LA are from Cars.com

• (5.0 out of 5.0)

  Buyer

  by Rodney from Culver City, California | December 27, 2020

  Our sales associate, Cristian Sotelo was the reason we came back to DTLA because he was professional and did his job in a manner that made us want to stay with them even though competitors were throwing everything at us in the 11th hour.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Great service

  by Yujin from Los Angeles, CA | December 25, 2020

  It has amzing the service like pick up/drop off the car and providing detail service process information with video. Also, all staff is very kind

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Excellent Personal Service from Fredi

  by Gisele from Los Angeles, CA | December 23, 2020

  I would recommend them directly and only to Fredi. He is the best! He is the only one I will take my car to. He is professional, attentive and knows his stuff and no BS. You need more like him.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Great service

  by Daniel from Los Angeles, Ca | December 20, 2020

  Salesman was great, engaged, helpful, and no time wasted. Process was quick and friendly, definitely would recommend friends and family. I definitely will be back in the future.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Everything was perfect

  by Rhonda from Culver City, CA | December 20, 2020

  I had done my research on what a good price for the car would be and was prepared to negotiate a good price. When Frank gave me my estimate it was within $10.00 in my estimated monthly payment calculation. There was no back and forth. I honestly believe Frank gave me a great deal from.the start. Eric was also very easy to talk to and new everything about the car. He even said I could come back anytime if I needed help with anything.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Clean facility, great services

  by Soon from Los Angeles California, | December 11, 2020

  Always services were efficient and service consultants were very courteous. Has clean facility to wait or roam around to look at the new cars.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Great Service

  by Edwin from Los Angeles CA | December 10, 2020

  Excellent service, From Jorge Serrano to the cashier. Very nice facility clean and organized, they really know what their doing thank you Audi of Down Town LA

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Great service

  by Arman from California | December 03, 2020

  The contact guy explanation and information. He called me every afternoon and told the situation. Ontime and fast check in.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Service

  by Nancie from Los Angeles California | December 02, 2020

  Jorge my service advisor was totally on it it. He was prompt , knowledgeable and made my experience at audi dtla amazing.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Pleasant experience

  by Raymond from Los Angeles, CA | November 26, 2020

  Very personable staff who were easy to work with. They were quick to respond to inquires and knowledgeable about the vehicle I was looking at.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
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Displaying 21 - 30 of 363 Reviews