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Auburn Ford

1650 Grass Valley Hwy Auburn, CA 95603

(3.9 out of 5) 8 Reviews
2208713

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Call (530) 392-4504
Hours of Operation
Monday8:30 am-7:00 pm
Tuesday8:30 am-7:00 pm
Wednesday8:30 am-7:00 pm
Thursday8:30 am-7:00 pm
Friday8:30 am-7:00 pm
Saturday8:30 am-7:00 pm
Sunday10:00 am-7:00 pm
Monday7:30 am-5:30 pm
Tuesday7:30 am-5:30 pm
Wednesday7:30 am-5:30 pm
Thursday7:30 am-5:30 pm
Friday7:30 am-5:30 pm
Saturday8:00 am-4:00 pm
SundayCLOSED

Auburn Ford Inventory

Auburn Ford Reviews

Ratings and reviews of Auburn Ford are from Cars.com

Overall
3.9 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Myself
    by Melissa Darr from Placerville CA | May 12, 2021

    Was very happy with my experience buying my new truck! Everyone I dealt with at Auburn Ford was very helpful and kind making this experience not stressful at all!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    So friendly! So helpful
    by Kelly Rose from Roseville, Ca | February 28, 2021

    I always feel nervous getting My car serviced as a woman. Not here. I was kept updated on my vehicle, everyone was friendly. Answered my questions, it had that small town feel. I will definitely make the drive up here again. It was worth it! I’ll be in the market for a new vehicle soon and I will Most definitely come here.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Worst possible outcome
    by Rev. Mark from Auburn Ca | February 24, 2021

    Left my car for the all day APPOINTMENT at 8am as agreed. Kimberly called at 4pm saying; "we didn't have any luck". I said; "You couldn't diagnose the problem?" She said; "No, we didn't look at your car today." WHAT?? This "service" manager does not understand the simple concept of an appointment?? AVOID AVOID!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Bill Watkins
    by Bill from Placerville, Calif. | May 03, 2014

    I worked with Nick and Steve they were very helpful. I would recommend Auburn Ford for your car needs. Thanks for locating the car I wanted at a fair price.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Friendly staff.
    by Mark from Reno, Nv. | December 29, 2013

    Was worth the drive to buy the car we wanted that was in stock. The staff went out of their way to accommodate me and my family to make the buying process as easy as possible without delay. It was almost like visiting friends rather than buying a car, just missing the BBQ.

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Buying a pre-owned car from Auburn Ford
    by Mary from Placerville, CA | December 26, 2013

    I found their staff to be pleasant and professional in the buying process. I was disappointed that the car wasn't full of gas when I drove it off the lot--in fact it was near empty, and they didn't give it a quick wash either although they had plenty of time as I was going through the very long purchasing process. I did not buy a cheap car either and it has a small tank and is a small car, so would not have been much to gas it and give it quick exterior wash.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Place to Buy a Car
    by SFine from Sacramento, Ca | June 02, 2013

    Have purchased several cars from them over the years. Professional sales people, knew what they were talking about and they were not high pressure. We actually had a very pleasant experience and will come back when we need another car. I would Highly recommend this dealership.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    POOR SERVICE DEPARTMENT
    by disappointed costomer from auburn ca | January 20, 2013

    I here the sales department is ok maybe true as far as the service department my experience was not verry pleasent.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • Displaying 1 - 8 of 8 Reviews