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Asay Auto

55 South State Street Lindon, UT 84042

(3.8 out of 5) 42 Reviews
5256217

Call (801) 443-7752
Hours of Operation
Monday10:00 am-7:00 pm
Tuesday10:00 am-7:00 pm
Wednesday10:00 am-7:00 pm
Thursday10:00 am-7:00 pm
Friday10:00 am-7:00 pm
Saturday10:00 am-6:00 pm
SundayCLOSED

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Asay Auto Inventory

Asay Auto Reviews

Ratings and reviews of Asay Auto are from Cars.com

Overall
3.8 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Never Again
    by Arthur from Ogden | May 20, 2020

    Bought what looked like a clean Enclave. Turns out it is a salvage title and the transmission needs $3000 in repairs. Dealership is of no help whatsoever. Buyer Beware!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    WORST EXPERIENCE OF OUR LIFE! DISHONEST!
    by A Carley from Saratoga Springs | March 27, 2020

    We went to great lengths to find a Toyota Sienna with 7 seats because we have a daughter in a wheelchair that will require a lift installed. We were happy when we finally found one that would work for us. My husband looked under the hood and the engine had a clean bill of health (or we thought due to the cover that was placed over the engine). We had this vehicle for LESS THAN 2 WEEKS WHEN THE BATTERY AND ALTERNATOR NEEDED REPLACEMENT. Asay Auto claims they do a mechanic inspection on all their vehicles. That is crap because they would have found a mouse nest stuck to the engine that surely a mechanic would have at least removed. They were dishonest with us from the get go about the salt corrosion all over the parts under the hood. And the kicker is that when we asked them to at least give us a full tank of gas (considering we just bought a $30,000 vehicle from them....they said they would only do so if we gave them a positive google review. Anyone who has to buy my review deserves a BAD REVIEW and a review that would warn others that YOU CANNOT TRUST ANY OF THE POSITIVE REVIEWS with this company. We called and spoke to Chris about our situation and he was VERY RUDE to myself over the phone. Very unprofessional. And quite honestly SHOULD NOT BE IN BUSINESS!!!!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Awful Experience
    by Austin Rambo from Provo | March 18, 2020

    We scheduled to come and test drive a used vehicle, and, because we didn't have transportation, my fiance and I took an hour long bus to this dealership. We left our name and number with them, as well as our email should anything come up, but when we arrived, the employee told us that the car had over-heated the night before, and had decided to not contact us so we would still come and look at cars.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Best cat buying Esperance I have ever had!
    by Boyd Loveless from Provo, ut | February 28, 2020

    Staff was great. After I decide the car was for me , I was in and out in 1hr. Clean cars, no high pressure sales, and a cit's little bull dog to kind of play with

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great service and the staff made things super easy
    by Brenden Howlett from Pleasant Grove | February 15, 2020

    My fiance and I went in today to get us a used car. The staff is super helpful. Jason looked up the Carfax for the car we were looking at. The General Manager was very friendly and straight forward. Cameron made the financial part of the process super quick. Great place. Great selections.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    GMC Acadia
    by Taylor Duncan from Lehi, Utah | November 19, 2019

    Chris was awesome to work with! Was honest about the car, prices and ways to help us to get a lower payment. No hassle or haggling and all in all the best car buying experience we have ever had. Thank you for taking care of us we will be referring you guys and definitely come again when it comes time for another vehicle.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Trish Houghton
    by Trisha Houghton from Spanish Fork | November 18, 2019

    Great experience, great selection and no pressure a very knowledgeable and friendly staff. If you are buying a vehicle make Asay your dealership, you won’t be disappointed.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    very easy process
    by Donald Sweet from Tooele | September 30, 2019

    very nice people to work with, let me test drive the vehicle without salesperson, very nice to my four year old grandson, very courteous to my wife and myself, thx

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Honest?
    by Will from Lindon, Utah | July 31, 2019

    I took one of their 4Runner Sports to a Toyota dealer to have a used car inspection ($150.00) and discovered $6,000 worth of repairs. Including some of the Xreas suspension components had been replaced with normal shocks, disabling the Xreas suspension (which is what makes a Sport a Sport), as well as brakes, CV joints, leaks and the rear window does not operate. No problem, jus fix the issues or reduce the price and I’ll buy it. However they would do neither. They were willing to reduce the price by about $1,000. JTEBU14R38K007452 is listed for $14,995. KBB price $9,689 - $13,254. It is listed at about $1,000 over high book and has $6,000 worth of repairs and they were only willing come down $1,000. If they knew there were problems, why did they let me spend $150.00. If they didn’t know before, they know now, but refuse to accommodate. I think the only other option left for them is to sell the car to someone else at an inflated price and without full discloser. Be careful, they may sell it to YOU! Honest? Tell your friends!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Horrible experience buying my first car
    by PG from Lindon, UT | July 19, 2019

    I decided to trust Asay in purchasing my very own first vehicle. The salesman (Jason) was awesome and very helpful throughout the process. With that being said, I believe Asay is in desperate need of new management. The Sales manager, Mr. Sanchez was a complete ass hole about the whole ordeal and made me lose trust in dealerships overall. We were promised floor mats as well as having the car detailed out before we picked it up later in the day. I noticed during the test drive that Asay never bothered cleaning the car from when they got it in on a trade which was completely unprofessional. Upon arriving later in the evening to pay for the car, it was completely filthy still and the only thing they bothered doing was putting tire shine on it. We complained to the finance officer who then called Mr. Sanchez and he informed us that "we were lucky we got floor mats", because they weren't supposed to be promised, and that I could either take the vehicle as is or get lost. I ended up still purchasing the car despite it being dirty because I loved it. I will NEVER ever recommend someone to Asay unless they get new Management because I find it completely unprofessional the way Mr. Sanchez handled the situation and treated us. The overall customer service at the dealership is very unprofessional and I won't be purchasing from them again.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did purchase a vehicle.
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