Anderson Ford Lincoln

Anderson Ford Lincoln Reviews

Ratings and reviews of Anderson Ford Lincoln are from Cars.com

• (1.0 out of 5.0)

  2020 Continential my 2017 MKZ 25000 miles-

  by Michael Toth from Omaha | March 07, 2021

  Used 2020 Continential -my MKZ 25000....Top price for their used i yr old car and bottom for mine. I have been raised on Lincolns and have always had one. Grandmother even had a 1956- The manager was actually rude...They can go xxxx themselves....

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  Shopped for a used car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Great Experience

  by J Haselhorst from Osmond, NE | December 09, 2020

  My husband and I went in to just look around. Courtney Galloway helped us and was wonderful to work with. She didn't have what we were looking for then but kept in touch with us when something came in. It took a couple of weeks, but one came in. I feel she went above and beyond to help us and make sure I got what I wanted. Courtney was so friendly, kind and fun to work with. We will definitely use this dealership again.

  Customer Service
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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Anderson Ford - Lincoln, Nebraska

  by Keith Chlupacek from Springfield, Nebraska | July 13, 2020

  We purchased a new F150 Truck and are very pleased with the purchase! We found the truck on line at another location and they brought it to Lincoln for us to view and test drive.

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  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (2.0 out of 5.0)

  Never Go To Anderson Ford!

  by ML from Lincoln, NE | June 26, 2020

  They up-charge on parts and drastically overcharge for labor. They tried to up-charge me on parts for my Chevy Cruze - parts which they got from the Husker Chevy Dealership across the street. I only knew this because the quote they gave me seemed very high and when I asked Anderson Ford if they up-charged, they said no. So I went across the street to Chevy to double check and the prices were significantly lower. When I came back and confronted Anderson Ford about it, they adjusted the price. So if you don’t heed my advice, know that they do up-charge on parts and they will lie to your face if you ask them about it. Then they charged me $465 for labor when they only worked on my car for 2 hours. When I asked Garrett, the service advisor, to explain the labor charge, he said they charge per hour (this did not include the additional $135 they charged me just for diagnostics). So I asked, “do you charge $232 per hour?” He said “no, um, we charge per part.” Which makes no sense. I’ve been going to dealerships my entire life. Never have I been charged per part. Then the general manager, Kurt Perkins, sent me a text asking about my experience so I called him back and told him what happened and he told me they would not adjust the labor price even though he confirmed that they charged me for 4.5 hours of work even though they only worked on my car for 2 hours. “That’s just what we do,” he said. So basically they told me three different ways they charge for labor, none of which equate to what I paid. Overall, I paid more in labor than for the actual parts. I think they took advantage of me because they knew I was driving across the country and needed to get my car fixed as soon as possible. If I had more time, I would have looked elsewhere. I have lots of friends in Lincoln and I’m telling all of them to never go to Anderson Ford if they don't want to be gouged. You shouldn’t either.

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  Came in for service or repair

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (1.0 out of 5.0)

  Bad customer service

  by Unhappy customer from Lincoln, NE | April 02, 2020

  Horrible buying process. Unorganized, had to go in multiple times to sign title because they couldn’t get it right. They said they would call the week of to schedule additional service, call was never received. They lost the second set of keys and never planned to tell us, probably hoping we would forget. Will never buy from them again.

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  Shopped for a used car

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Third Vehicle Purchase/Lease

  by Tracey Landenberger from Sutton, NE | January 21, 2019

  Third purchase from Anderson Ford in Lincoln. This dealership is top of the line. Our salesman Nathaniel H was and continues to be great. He has the knowledge and is able to answer all my questions. The dealership makes buying as simple as it can be without any pressure. Business dept. is great to. in and out no hassles. Will be buying from here again real soon. Thanks Anderson

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  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Buddy - Willing to Work for You

  by Tarry from Crete, NE | August 23, 2018

  Super impressed with Buddy Hoff at Anderson. Of all the dealerships in my search for a different car Buddy was literally the only sales individual I worked with who actually did what he said he was going to do. He provided options for cars in the category I was looking, called with updates and emailed me cars at other Anderson locations for consideration. A man of his word and willing to work for you. Very rare find. Will definitely go back to Anderson in the future to work with Buddy. Thank you for an outstanding experience!

  Customer Service
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  Shopped for a used car

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Great group!

  by Dino The Starfish from Lincoln Nebraska | June 15, 2018

  Joshua a Sales Advisor at the Lincoln North location was such a great guy to work with. Highly recommend paying him a visit! He is very polite, thoughtful and did all he could to get me into a newer vehicle! THANKS Anderson Ford!

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  Shopped for a used car

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Technician

  by Mitch NE from Arnold, NE | June 05, 2018

  They were very easy to work with, everyone there is friendly and knowledgeable about the product. They listened to what we were wanting for a vehicle and found what we wanted, very happy with the entire experience.

  Customer Service
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  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Great Experience

  by Jeff from Lincoln, NE | May 25, 2018

  Great experience. The salesman was extremely knowledgeable. The service was excellent. There was no BS. Bought a new Navigator. No question I would highly recommend these guys to anybody.

  Customer Service
  Quality of Repair
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  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
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