Auto.com

Alpine Buick GMC

3106 W County Line Rd Littleton, CO 80129

(4.2 out of 5) 104 Reviews
230302020512135031

You can trust Alpine GMC because we are family owned and operated. We work hard to offer our customers the best in new cars. Alpine GMC also arranges financing, warranties and service contracts. We work hard so you can enjoy the finer things in life. Let Alpine GMC be your next stop when buying your next new vehicle.

Call (720) 664-6264
Hours of Operation
Monday9:00 am-7:00 pm
Tuesday9:00 am-7:00 pm
Wednesday9:00 am-7:00 pm
Thursday9:00 am-7:00 pm
Friday9:00 am-7:00 pm
Saturday9:00 am-7:00 pm
SundayCLOSED
Monday8:00 am-5:00 pm
Tuesday8:00 am-5:00 pm
Wednesday8:00 am-5:00 pm
Thursday8:00 am-5:00 pm
Friday8:00 am-5:00 pm
Saturday8:00 am-5:00 pm
SundayCLOSED

Alpine Buick GMC Inventory

Alpine Buick GMC Reviews

Ratings and reviews of Alpine Buick GMC are from Cars.com

Overall
4.2 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Customer Service
    by Carrillo, Lydia Rose from Arvada, Co | January 14, 2021

    There was a 2 hr wait to get our oil changed. We asked for a ride to get our other car from ac different dealership. In which it was provided. The young kid that took us was very pleasant and attentive.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Sales
    by MARIA ROJAS-GONZALEZ from Denver,CO | January 04, 2021

    My sales person Rick Vidal was amazing. I would really recommend this place.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Swift initial response all else was bad
    by Retson in Broomfield from Broomfield | December 05, 2020

    I received an email and call asap. They were going to send pictures but the car was not able to be found. I got a follow up email from the General Manager - I explained I was frustrated in that the car would not be located and it turned out a manager was driving it. Still no pictures.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Low trade in value
    by D Cronin from Brighton | November 28, 2020

    After looking at the correct truck and then willing to give it to me for a good price I found out that they severely low ball trade in values offering me $7000 less than the other GM lots in 20 14,000 less than retail. Even if you consider the price being lower it’s a rip off.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Alpine was great to work with
    by MICHAEL EDGERLEY from Fort Collins, Colorado | August 10, 2020

    Excellent service and the process was a breeze. That?s the way a car buying experience should be

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    DO NOT BUY HERE
    by Concerned Buyer from Denver, CO | August 04, 2020

    Do not buy your car from here! I recently bought an encore GX and didn't notice until my first payment was due that this place screwed me over. To start from the beginning, they lied about the listing price from what was stated online. When I showed them the price they then backtracked and said ok, fine. I had an additional discount, in writing from the sales manager, that they did not honor when I got there as well. Putting that dishonesty aside, I decided to still proceed because I thought it was still a good idea...However, the kicker was from the listed price they factored in my down payment and pretended it was a rebate from them when we were talking. I feel lied to, cheated and honestly mad with these people. They manipulated numbers to look like they were getting to that total we agreed upon, but were deceitful. I love my GX, but every time I get in it leaves a bad taste in my mouth because of this place. I asked a friend and family member to verify I wasn't crazy and they agreed that it was deceitful business and not honest how they said the total came to be. Please save yourself the trouble I experienced and DO NOT BUY from here.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Loved the experience
    by Trinity from Parker, CO | July 28, 2020

    This dealership was amazing at helping me find exactly what I needed and I appreciated the quality and prices offered. Brittany was super patient and didn’t stop looking til we found the perfect car.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Worse used vehicle experience ever
    by Jon Landwehr from CASTLE ROCK | June 06, 2020

    I want to start this off saying that buying the car here was the smoothest process I have ever been through. I bought a 2015 3500hd duramax from here with 60k for mileage. I had the vehicle for 2 days and drove maybe 50 miles before it left me stranded. 3 weeks later I still have no truck, and I found out that they are doing electronic diag when they can fit it in. Not acceptable. How does an ecu fail 2 days after getting it with nothing showing up on the used car inspection? I'm sure the blew threw the inspection because they are so backed up, and I am the one who got screwed.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (3.0 out of 5.0)
    Alpine Buick GMC
    by Haskins, Jarred from Denver, CO | May 01, 2020

    Bought a car back in May. Took them forever to do their part owed. Repairs and service are good but they take awhile, especially when they lose your appointment time. Have been trying to get a hold of someone in finance for a few months now but no response. Salesman keeps sending me junk emails after I asked to stop.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    No-nonsense is absolute nonsense.
    by Mk from Denver, co | April 22, 2020

    On Thursday, April 16, 2020 , my husband was offered a proposal for a 2019 GMC Sierra 1500, after discussing the loan, insurance and getting paperwork ready, we were told the truck had sold. After expressing some frustration, we were offered a different 2019 GMC Sierra 1500 SLT at a higher trim level, therefore it was more expensive and out of our price range. My husband then messaged the Alpine Buick GMC Facebook page where he was told he was speaking to one of the owners. The owner states: “It appears our sister store in Colorado Springs sold the truck 30 minutes before you committed to the deal. I can send you the paperwork with the vin number. Let’s see if my husband can find another similar truck you said they offered you a more expensive truck? Did you like the features? lets see if we can work you a special deal on that unit. It’s obviously not in our best interest to upset you. These are times that we are doing our best to keep employees working and employed. We need every unit possible sold. We are really sorry for the issue we caused you” We let them know what our budget was and stated we would be willing to throw in a $1500 down in addition to our budget. We were told that they would be wiling to do the more expensive SLT for our budget plus $1500 down. We were given a name and phone number to contact Aaron, the GM for more details. They then state “we won’t be able to finish up until tomorrow, but the truck is yours I promise Sold tag and all” The next morning, my husband reached out to Aaron and was sent a link for a truck with a different VIN than the one that was promised by the “Owner” on Facebook. Aaron stated “I didn’t know that truck existed. They own that truck for way more then my truck I’ll loose 8k on that truck My truck is loosing 3k.” My husband and I took a look at the new truck offered by Aaron and agreed that it would also be a good fit. We received a proposal for the truck and set up a delivery date of Monday, April 20, 2020 at 1:30PM. Shortly before delivery was supposed to happen, we were told the truck was not theirs as financing from the trade-in fell through. We were asked to wait 2 hours and instead of offering us the original truck that was PROMISED to us, he offered us down-graded models. My husband then posted 1-star reviews about our experience as we were feeling incredibly screwed over and did not feel that waiting 2 hours would do anything since we were now being offered downgraded trucks. Fast forward to Tuesday, April 21, 2020, I noticed the truck was still listed on their website. I reached out to see if it was available and to my surprise, I received an e-mail back from another associate informing me that it was. I e-mailed back and informed them that we were told the truck was unavailable. I later received and e-mail from Aaron, the GM stating that they would not be doing business with us because we tried to “strong-arm” them by posting reviews of our experience. The following is the review my husband posted: “ In the span of 5 days Alpine was the most frustrating roller coaster experience I have had. Initially I was offered a great deal on a Sierra 1500 to steal my business from a competitor. Once I had verbally agreed and sent out my confirmation of finance to them the truck was “sold” and I was offered a much more expensive model as a replacement. I lodged a complaint and was offered the up optioned model for essentially the same price as the original truck. I accepted and began to work on a delivery date and signed agreement; two hours before delivery I was informed that truck was not available, and they’d try to find me another (meeting the original trim level). As of right now I have been waiting on a call from “management” for an hour and a half. To reiterate the agreement was signed and I was left hanging.” As you can see, there is nothing in this review that was used to try and “strong-arm” anybody, we were feeling INCREDIBlY screwed over.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • PreviousNext
    1234...11
    Displaying 1 - 10 of 104 Reviews