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ALM Newnan

40 International Park Newnan, GA 30265

(4.0 out of 5) 38 Reviews
5366670

Call (770) 954-7425
Hours of Operation
Monday9:00 am-9:00 pm
Tuesday9:00 am-9:00 pm
Wednesday9:00 am-9:00 pm
Thursday9:00 am-9:00 pm
Friday9:00 am-9:00 pm
Saturday9:00 am-9:00 pm
Sunday12:00 pm-6:00 pm
Monday9:00 am-6:00 pm
Tuesday9:00 am-6:00 pm
Wednesday9:00 am-6:00 pm
Thursday9:00 am-6:00 pm
Friday9:00 am-6:00 pm
Saturday9:00 am-6:00 pm
SundayCLOSED

ALM Newnan Inventory

ALM Newnan Reviews

Ratings and reviews of ALM Newnan are from Cars.com

Overall
4.0 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    A NIGHTMARE!!!
    by Kayla from Atlanta, Ga. | January 07, 2021

    Wow. I don’t even know where to begin. Let’s just say this was by far THE WORST experience I ever had purchasing a car. Because of these scam artists I have been without a car for over 2 weeks now after selling my original car because I purchased a car from them. I was able to keep the new vehicle for over a month until they called me to let me know I would have to return the vehicle because of errors on THEIR part.. It’s been over two weeks and I have yet to get my money back from my down payment to purchase another vehicle somewhere else. Now I have lost my job due to transportation issues and many other obstacles I had to face because of these people. I am now talking to a lawyer to see what can be done. DO NOT BUY FROM THEM!

    Customer Service
    Quality of Repair
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    Shopped for a new car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Misleading Salesman
    by John Taylor from Brandon, Mississippi | October 23, 2020

    Do not buy a car from these crooks. We live 2 states away and found a car we wanted to buy that was to be delivered to the dealership. We made an offer to Adam, and he said the best he could do was a price that was $1500 more than the asking price. We said no thanks and went looking for other cars. 2 days later we came back and agreed to buy it at that price, "out the door" for the price we had discussed. I made arrangements to fly to Atlanta and pick up the car based on the "out the door" price we had agreed upon. Out the door means dealer fees, taxes, and any other hidden fees. My wife drove me to the airport to catch my flight. When I got to the airport, I decided to text Adam to make sure the numbers were exact. He sends me an invoice "type" document that was over $800 more that what we had agreed upon as an "out the door" price. Not only that, the mileage (on the invoice) was now DOUBLE what it was advertised. Adam CLAIMS that it was a mistake and that this price on the "invoice" was as low as his finance manager would "allow" him to go. I have seen this bait and switch game with car dealers before. It's nothing more than a sham to get you to accept a bunch of manufactured fees they come up with to pad their wallets. They assumed that since I had already gone to the airport and was about to get on a flight, that I would be okay if they hiked the price another $800.00. They were wrong. We called the deal off and went home. I am also filing a claim with the Georgia Department of Law, Consumer Protection Division for false, misleading and unfair business acts and practices. Be warned. Stay away from this dealership. They WILL LIE to you and not make it right when they get caught.

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Bonnie
    by Bonnie from Georgia | August 09, 2020

    Great Unprofessional very detailed and in-depth explanations They were professional And were able to match me to a car that was suitable for my needs and my needs I need for

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great friendly atmosphere
    by Tyler from Newnan | March 04, 2020

    Chelsea was super friendly and helpful. Did not make me feel pressured to make a buy right away, and helped me make a decision on my car.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Worst Dealer
    by Djemcy Pierre Louis from Atlanta,GA | January 24, 2020

    Possibly the worst dealer ever,big scam. Bought a car from them 6 months ago and total rip off. Overpriced and the extended warranty is a scam. My car is now 8k below market value and having mechanical issues. Stay away!!!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Wonderful experience!
    by Melissa Penton from Griffin, Ga | December 30, 2019

    I found ALM through USAA, and was contacted by Gary. I will purchase all my cars from him! He was knowledgeable and so kind! He made us feel like family! We got a great price on a 2019 Toyota Camry. I would recommend Gary to anyone thinking of buying a car!

    Customer Service
    Quality of Repair
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    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    AVIOD!!!
    by Adrian from Monroe, GA | October 23, 2019

    AVIOD!!!!! Where to begin. Found a car online here that I like and despite the far drive with the nice reviews we decided to go and look at it. My husband had been talking with and working out details with Zac. I was told all I needed to do is go and fill out paperwork everything would be taken care of. After arriving the car was suppose to have been detailed which it didn't look like it had been. It was also suppose to have brand new tires (another reason we wanted the car) tires were far from new. Two of them are almost bald. I decided to test drive it anyways because we were told they would put the tires on that day. Keep in mind we were almost 2 hours away and we needed to be gone by 3 to avoid traffic!! The AC was NOT working right wasn't cooling but every time we asked the sales guy Zac he didn't know. Really didn't know much about the car or process at all. They said they would fix the Ac so we waited what seemed like a very long time! We were also under the impression they were putting new tires on as well. When we got back to the dealership after eating they were still working on it!! They did fix the air but no new tires and they refused to put tires on it. So they falsely advertised! We never spoke with the manager and everytime Zac was asked something he said, " Not sure Let me check with the manager." Despite almost walking out we did did end up getting the car but the experience was TERRIBLE!!! We were there 5 hours. Now almost 2 months later my temporary tag is almost expired and everytime we call we get transferred where no one answers or returns our calls. I call the Tag Department in my county and they informed me the dealership hasn't even processed anything! We have called numerous times with no response. My advice buy a car form an individual or from another dealership. This was a horrible experience and we have been to many other dealerships. DO NOT BUY FROM THEM

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Service
    by Fred from Cordele, GA | October 03, 2019

    I had a great experience at ALM picking out and purchasing a car for my daughter. And Kenny was awesome!! I would definitely recommend buying from ALM!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Customer Service after the purchase
    by Measha from Stonecrest, Ga. | September 19, 2019

    I purchased a car and the sales process way better than the customer service afterwards. In person they are very kind, courteous, and helpful. Afterwards is a process. They are horrible with answering the phone, returning calls and even given you a legitimate answer. Its kind of like a relationship and the person has gotten too comfortable with the situation. Don't believe the hype.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Marvin was great!!
    by Marvin from Newnan,Ga | September 05, 2019

    Marvin did an excellent job helping us with the buying process. he was very easy to work with and felt we got a good deal. Josh

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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