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Allen Mello Chrysler Dodge Jeep RAM | Page 2

13 Marmon Drive Nashua, NH 03060

(3.6 out of 5) 59 Reviews
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Only Allen Mello Dodge offers service from start to finish...For over 32 years, we've been making customers into friends and family...Come to Allen Mello Dodge and see how we do it!!!! Plenty of 2015 Chrysler 200's in stock! Check out our website for great incentives!

Call (603) 821-4674
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-7:00 pm
Saturday9:00 am-5:00 pm
Sunday12:00 pm-5:00 pm
Monday7:30 am-6:00 pm
Tuesday7:30 am-6:00 pm
Wednesday7:30 am-6:00 pm
Thursday7:30 am-6:00 pm
Friday7:30 am-5:00 pm
Saturday8:00 am-4:00 pm
SundayCLOSED

Allen Mello Chrysler Dodge Jeep RAM Inventory

Allen Mello Chrysler Dodge Jeep RAM Reviews

Ratings and reviews of Allen Mello Chrysler Dodge Jeep RAM are from Cars.com

Overall
3.6 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Very poor financial service
    by Joey sinn from Pepperell | September 16, 2018

    Will never come here again the sale man was nice but when we signed our papers for the car we refused to buyers extra warranty the service become very rude and unprofessional. We not even got any copy paper for the car we walking out of the dealership very unhappy...

    Customer Service
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    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Avoid this A. Mello dealership at all cost now!
    by Jeepp4life from LOWELL | August 05, 2018

    The sales representative lied about features like gearing & axle size. After her admitting she was mistaken a few months after purchasing the Jeep I wanted to get bigger tires & couldn't due to the mistake. The dealer ship took no responsibility & the Manager Christian said to bad. I have met with lawyers about this and I'm plan on moving forward to the court system. Go to any other Jeep dealership!

    Customer Service
    Quality of Repair
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    Shopped for a new car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    poor service-- they used to ok --not now
    by chelmsford peformance from chelmsford | March 14, 2018

    used to be an ok service dept--it has gone way down hill --the quality of work is terrible--techs do seem very knowlegable about even basic repairs--

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Do yourself a favor and shop elsewhere
    by Melanie from Hudson NH | December 22, 2017

    I went there to look at a van that I saw listed on their website. We found a sales person (had to go looking) and after about 15 minutes he had a key for us. The van was fully loaded so we were playing with the features to get an idea of how everything worked. My boyfriend stowed the back seat, then went to put it back up (Mind you this is just the push of a button). The bracket on the bottom of the seat that rotates it back up snapped. The sales man said "well what did you do to it" in a blaming tone. We ignored the comment and test drove the van. I liked it so we went inside to negotiate. The first offer was a joke so we tried to talk them down more. The sales guy went to talk to "his manager" and came back to say "Since you guys broke the seat in the back, we need to replace it and we need to replace the whole seat which is around $800 not including labor, so really this is as low as we can go, my manager is not happy about this". I immediately started to get defensive. I said "well if we walk away you still have to fix the seat so does that really matter in negotiating?" He proceeded to tell me that if we walk away, we would be responsible for the cost of the seat. Really, I should have walked away at that moment but for some reason I really wanted this van. We were able to talk them down slightly but they still held the "$800 seat repair" over our heads. We negotiated a few material items to make it worth our time and purchased the vehicle. The deal was they were going to order the seat that day, it would come in within 3-5 days and they would call to schedule the service. Two weeks later I called to see if the seat was in since I hadn't heard anything. I was passed on from one person who didn't know anything to the next. Finally someone told me the seat was in and I could bring it in the next day for repair. I dropped it off at 8:30 the next morning for the seat repair, a state inspection and a new key to be programmed (something that I was told was also there and ready). I was told it should be ready in about 5 hours. I got a call later that afternoon telling me the state inspection is all done and I can pick up the vehicle. They told me they had to order the seat RAIL (not seat) and key. So not only are they not replacing the whole seat, but they didn't even order the parts yet after telling me they were there and ready. A few days later I got a call from the sales person checking in to see how the Van is treating me. I told him what had been going on with the service dept and told him I was not happy about it. He said "Well I'll check on the parts for you and call you back right away". Never heard back from him.Two weeks later I go back again for the seat to be fixed and the key to be programmed. Again, I was told it was a 5 hour job. 9 hours later I get a call telling me the seat is fixed but the mechanic got grease on the seat so they want to send it to be cleaned, but that department was gone for the day, do I want to leave it or schedule another appointment. I opted to leave it. They promised it would be done by 10am. 12:30PM the next day I call to check on my car. They said "It will be all set in a few minutes". I go down to pick it up, the girl in the shop was very nice, but mistakenly mentioned that the other half of the seat had the same thing replaced when the van was brought in. So clearly, this was an issue far before we pushed the stow button, but convenient for them to use it as part of their negotiation. Anyway, she came out to show me the seat worked, gave me the new key and sent me on my way. I get home, move stuff from the middle of my van, back to the stow area in the back and notice I have black greasy foot prints all over the back of my car. I unfortunately had no desire to deal with them again so I took care of it myself. Do yourself a favor and shop elsewhere!

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    EXCELLENT Custimwr Service!!!
    by Paula Ayotte from Nashua, NH | July 25, 2017

    I bought a used Jeep with Bob Curran. Honest, cut to the chase, what is right for you customer service. Best experience I've ever had purchasing a vehicle. Bob was outstanding!! I'd highly recommend him.

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great buying experience
    by Trish from Windham from Windham NH | June 28, 2017

    I was in the market for a 2017 Jeep Latitude with very specific options. I logged on to the Allen Mello website, checked under the new inventory tab and found the vehicle I was looking for, at a price I was willing to pay. I took the print out of the internet vehicle to the Nashua showroom where I was greeted by Derek Daigle. Derek looked at the printout I had, retrieved the vehicle from inventory and we were off a test drive. No questions, excuses or upselling. Upon returning to the showroom, Derek worked hard to apply every possible rebate available while my trade was being assessed. He put all the numbers in front of me, showed me the final price and we had a deal! It was that simple!!! I HAD done my homework before going to the dealership, but I never felt pressured to buy something more expensive or different from the vehicle I wanted. Derek was awesome to work with! I've not had any service experience with the Allen Mello yet, but for me the purchasing experience was flawless!

    Customer Service
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Horrible experience
    by Peter Varhol from Nashua, NH | May 04, 2017

    Horrible, horrible service experiences. I can only conclude that they have no clue about how to diagnose and repair Jeeps. I would give negative stars if I could.

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    Quality of Repair
    Buying Process
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    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Beautiful Dealership & Excellent Customer Service
    by DeniG from Nashua, NH | March 20, 2017

    My Husband and I have bought 5 cars from Allen Mello throughout our lives and the new addition to their dealership looks beautiful! I've owned my Grand Caravan for 17 years and finally decided to check out what kind of cars Allen Mello had. My dream car has always been a 300 and there didn't seem to be one that fit my needs, but my wonderful salesperson Ava French managed to find one. (even though was older than I liked) It was beautiful! It had all the options that I was looking for and more! We got it for a steal! Cheikh the finance manager, who has been our close friend for 30 years, helped us once again.

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    1 Used and 1 New
    by Dave from Nashua | January 29, 2017

    Bought 2 vehicles at Allen Mello and have used the service and parts departments and these people are great!

    Customer Service
    Quality of Repair
    Buying Process
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    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Bought new car, would buy again
    by Anthony Silva from Foxboro, MA | December 17, 2016

    My wife and I bought a 2017 Chrysler Pacifica at Allen Mello a few days ago. Overall it was a positive experience. I first emailed them figure out what the price would be. Jonathan called me shortly after and we had a series of emails and phone calls to negotiate the price. Jonathan finally got me to a price point that worked for me so we made an appointment to purchase the vehicle. Jonathan was a great help. We visited the dealership a couple days later. Ava was the salesperson who helped us out and she was fantastic. Very calm, understanding, and pleasant. Bob was another salesperson who wasn't even assigned to us but helped us out as well (e.g. getting on the phone with our insurance company to help us understand how to get the RMV-1 form). There was one awkward moment when one of the finance guys, Nate, was trying to tell me the price of the vehicle was more than what was I told on the phone and that got me a bit upset. Luckily I had the price saved in an email too so I showed it to him and he ended up honoring it. Harry was the person who had us sign all the forms and he was extremely pleasant too. Things that were great about our experience: -Responsive internet sales team and the ability to negotiate price w/out visiting the dealership -Great price on the vehicle -Staff was very helpful including Jonathan, Ava, Bob, and Harry -The staff was very understanding of our 2 kids who were very loud for the few hours that we were there Thinks that could be improved: -They knew we had an appointment to purchase the car but the vehicle wasn't detailed yet when we got there and it had to be detailed while we waited there. Would have been nice for them to take care of that in advance. -We were at the dealer for over 4 hours. I wish the process could be sped up bit. -I'm from MA and the dealership is in NH. I wish they had the ability to register the car and inspect it like other out of state dealers can do. Overall summary--I would do business with them again.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • Displaying 11 - 20 of 59 Reviews