Allen Gwynn Chevrolet

4.4
Hours of Operation
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–8:00pm
Sunday
10:00am–7:00pm
Service
Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Cars on the lot

50 cars available See all Cars

Dealership reviews

4.4
Rating and reviews of Allen Gwynn Chevrolet are from Cars.com and DealerRater.com

91 reviews

Customer

5.0
by Amanda on Feb 11, 2018

Awesome customer service and knowledgeable staff. Made the experience of buying a car easy and not stressful.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Review

5.0
by Narda Martinez on Feb 09, 2018

everyone was so helpful, they made the car buying process a breeze. i?m in love with my new car. i?ll definitely be sending my friends and family here.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thanks again for the recommendation, and have an amazing day!

Bad Service department

1.0
by Mesrop Bachkabakian on Feb 02, 2018

I am a 2015 Chevy Equinox owner. As of January 31st, 2018, my car wasn't running properly or I should say it's not running at all because the battery was dead and I have less than 13,000 miles on it so I have to jump start the car. The same problem happened next morning. I jump the car again and I drive it to the Allen Gwynn Chevrolet dealership in Glendale, California. At the dealership, they said that I don't have an appointment and they can't service my Chevy. Unfortunately, they did not even apologize for the inconveniences; the same incident happened the first time that I had my Chevy serviced for the first oil change. Same problem, they said that I don't have an appointment and they can't change the oil; that's so weird. So the service department manager came to me this time saying that he can't service the car because I don't have an appointment and the argument started after that. He was asking me to leave and take the car to another dealer by giving me excuses that there are lots of cars waiting to be fixed and they can't fix my car, the car that I have leased from the same dealer which is the Allen Gwynn Chevrolet. I felt so bad and so disappointed. I don't recommend to anyone to buy or lease a Chevy from that dealer unless they discipline their employees, especially the service department manager.

Customer service 1.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Mesrop, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (844) 633-8153 when you have a chance. Thank you, and we look forward to hearing from you.

Great experience buying a Bolt!

4.5
by IBG on Dec 06, 2017

Took time to answer my questions and were not pushy or aggressive!

Customer service 5.0 Buying process 4.0 Overall facilities 4.0 Does recommend this dealer. Did purchase a vehicle.

Excellent

5.0
by JC on Dec 01, 2017

Very very satisfied. Well recommended. Get your car here good customer service

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Does recommend this dealer. Did purchase a vehicle.

Great Experience!

5.0
by Brett C on Nov 08, 2017

Very helpful and eager to get me in and out quickly. Also very friendly.

Customer service 5.0 Overall facilities 5.0 Does recommend this dealer. Did not purchase a vehicle.

2017 Cruze

4.0
by DMV on Oct 01, 2017

Amir was great. He listened to what I was looking for and presented the best option. Originally went in looking to purchase a used vehicle but ended up with a brand new model for just about the same as I would've paid for a used model. He was very knowledgeable.

Customer service 4.0 Buying process 4.0 Overall facilities 4.0 Does recommend this dealer. Did purchase a vehicle.

Good first time dealership

4.0
by IraAW on Sep 14, 2017

Everyone at the dealership was kind and helpful. They explained everything to us very well and, because of a long wait, they did what they could to make us feel comfortable and happy. I don't blame them for the long wait, stuff happens, but I did appreciate how relaxed the environment was. Considering this was a first time buying experience, they did not pressure us with anything and made us feel at ease.

Customer service 4.0 Buying process 4.0 Overall facilities 4.0 Does recommend this dealer. Did purchase a vehicle.

10/10 to Allen Gwynn Chevrolet!

5.0
by Niven H on May 09, 2017

Both Tina Khachatorian and Armen Kesablyan were extremely helpful without being at all pushy throughout my buying process of a 2017 Volt premier. 100% recommend Allen Gwynn Chevrolet.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Does recommend this dealer. Did purchase a vehicle.

Would not recommend

1.8
by Lisa on Mar 11, 2017

I would say communication wasn't the best and they tried to overcharge for parts. The first quote they gave me had the parts costing $50 more than list price. They only adjusted this after they were called on it. I would much rather have gone elsewhere but I was already going to have to pay their diagnostic fee.

Customer service 1.0 Buying process 1.0 Quality of repair 2.0 Overall facilities 3.0 Does not recommend this dealer. Did not purchase a vehicle.
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