Alfa Romeo of Tysons and Maserati of Tysons

Alfa Romeo of Tysons and Maserati of Tysons Reviews

Ratings and reviews of Alfa Romeo of Tysons and Maserati of Tysons are from Cars.com

• (5.0 out of 5.0)

  Best service ever!

  by Casey from Manassas, Virginia | January 20, 2021

  This was probably the best service I've ever had. Best experience I've ever had in any auto repair shop, better than dealerships I've ever worked at. It was quick and easy. They gave me a rental that was a 2020 even though mine is a 2017. They're very straight forward and don't try to sugar coat issues but also won't try to scam you or charge you extra. I'm definitely going to be using this dealership for all my future maintenance!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Purchase Experience

  by Ken from Houston | January 06, 2021

  The entire sales and management team provide exemplary services. They are attentive, solutions oriented, patient with questions, an responsive. I would not hesitate to recommend buying from this team.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (4.0 out of 5.0)

  Much better this time

  by Brad from McLean, VA | December 30, 2020

  The only reason I didn’t give them five stars this time is that their customer service had previously disappointed me. Let’s hope my most recent experience means that they’ve implemented a new standard.

  Customer Service
  Quality of Repair
  Buying Process
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  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Starting problem

  by Dwc from Alexandria Va | October 02, 2020

  The service department always treats me well, they are friendly and helpful. I was having an intermittent starting problem and they were happy to get me a loaner car while it was being repaired. My car was returned in a couple of days and they even gave it a wash.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Pleasant experience

  by Ales from Alexandria VA | September 30, 2020

  Bill and Mason are still awesome advisors, work is still done quickly and very well. Despite Alexandria dealer being much closer I prefer coming to Safford. Car was again serviced in promised time, see you at next scheduled service!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (4.0 out of 5.0)

  Fiat 500 L Service

  by Greg from Bethesda, MD | August 08, 2020

  Service Manager Bill Huff was excellent. Best Fiat service I have found in the DC, MD, VA metro area. Would have been 5 stars except it took the Service Dept two visits to fix the problem. Service was good though.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Mr. Jones from Waldorf MD.

  by Mr. Jones from Waldorf MD | June 16, 2020

  Bill and his partner are very good service advisors. I could take my car to Alexandria location but the service and experience is much better at Tyson's location for me. Bill and the tech gets me in and out quickly and satisfied. Thanks Bill for everything.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Dependable quality

  by Ales from Alexandria VA | May 01, 2020

  Mason and Bill are outstanding service advisors, I never stay here longer than estimated, work is perfectly done and staff is pleasant to interact with.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (2.0 out of 5.0)

  Least experience in the used cars

  by Pete from Vienna, VA | February 20, 2020

  Waited for a long time to get a vehicle to test drive and they do not know what they are selling especially in the used vehicle lot. Now I am stuck with it without the feature of accessing the car without clicking on the remote to open the door.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Amazing customer service!

  by JV from Fairfax,Va | February 05, 2020

  Customer service was amazing with Mason. Quick and fast service. I will continue to get my car serviced here. Excellent experience all around thank you.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
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