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Alfa Romeo, Bentley, Maserati & Rolls-Royce Motor Cars by O'Gara Westlake

3610 Thousand Oaks Blvd Thousand Oaks, CA 91362

(3.6 out of 5) 9 Reviews
53551422020529104428

Curators of the Extraordinary

Call (855) 994-1098
Hours of Operation
Monday9:00 am-7:00 pm
Tuesday9:00 am-7:00 pm
Wednesday9:00 am-7:00 pm
Thursday9:00 am-7:00 pm
Friday9:00 am-7:00 pm
Saturday9:00 am-5:00 pm
Sunday11:00 am-4:00 pm
Monday7:30 am-5:30 pm
Tuesday7:30 am-5:30 pm
Wednesday7:30 am-5:30 pm
Thursday7:30 am-5:30 pm
Friday7:30 am-5:30 pm
Saturday9:00 am-12:00 pm
SundayCLOSED

Alfa Romeo, Bentley, Maserati & Rolls-Royce Motor Cars by O'Gara Westlake Inventory

Alfa Romeo, Bentley, Maserati & Rolls-Royce Motor Cars by O'Gara Westlake Reviews

Ratings and reviews of Alfa Romeo, Bentley, Maserati & Rolls-Royce Motor Cars by O'Gara Westlake are from Cars.com

Overall
3.6 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Beware of pricing
    by Kevin from Westlake Village, CA | July 15, 2020

    The car price listed is not the actual price. The price listed is if you use their high rate financing. A cash price car is dramatically higher (and usually over priced).

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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Buyer
    by Raffi from Southampton NY | June 13, 2020

    Worst dealer to buy from. Just purchased a gwagon and i still don’t have temp tags or dealer plates. I have called and emailed a dozen times including manager and still no response.

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    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Experience
    by Jason E. from Victorville, CA | November 28, 2018

    I can't speak highly enough about this establishment. Chris and Tyler were especially courteous and made our buying experience the best we've ever had from a car dealership. In case you're thinking, "Duh, when you buy something that expensive, they have to kiss your @$$," we bought a used Jeep for less than 30K. They're just good people, regardless of who you are or what you're buying.

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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    HORRIBLE SALES MANAGER - RUDE
    by ACM from Pismo Beach | June 25, 2018

    Horrible horrible rude people. Sales manager is the most disgusting human I had the displeasure of talking to. Left my Maserati for service and the door got dented on their lot before picking up. Merely went to them to report the damage and I got back a "we allow you to pick up on Sunday as a favor" really? If denting my door is a "favor" don't do me or anyone a "favors". Then he continued "what do you want me to do about it". How about a little empathy and some professionalism. This is the second horrible experience with these bozos. There won't be another and I will make it my summer duty to tell as many potential customers to stay clear of this dealership. Sad.

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    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great service and a very welcoming place.
    by joeker88 from Eastvale, CA | June 04, 2018

    There are amazing people here. Kyle and George thanks for everything. Definitely buying from O’Gara Westlake again.

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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    good trade in experience for Mclaren
    by Gjj from Oregon | March 01, 2018

    very good sealer for sports car,good service,and quickly ship. I will choose this store again when I want get new car. Thank you very much.

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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Exceeded my expectations!
    by GTWilliam from Simi Valley, CA | July 23, 2017

    I recently purchased a GranTurismo S from sales associate Kari Lloyd. The process could not have been better. By email I arranged a time with Kari to see the car, and she asked me if I would like a cappuccino when I arrived. I told her my preference, and a cappuccino mocha was waiting for me. She also made scones the night before for me to enjoy while we spoke about the car. I had my eye on a 2011 that was a beautiful Bordeaux exterior with a light beige and black interior. We took a test drive and she showed me some of the features and spoke of others. There was never any pressure sales tactics and the sales manager was very understanding when I said I wanted to explore my financing options over the next few days. Kari kept in touch during that time by email, as I had explained to her that I work at night and sleep during the day. When I had my financing in place I let Kari know and we setup a time to meet on my next day off. Again, she had the scones and another cappuccino mocha waiting for me. I made my offer and within no more than 10 minutes I had a deal. No back and forth between the sales associate and the manager. I was completely done with the deal and had my keys in an hour and a half. Kari took time to explain functions of the car and helped pair the bluetooth from my phone to the media system. They had detailed it, filled it with petrol, made sure the second key was programmed properly and then I was off on my new adventure of owning an Italian exotic car. Just before I left, Kari noticed that something still needed attention in the car and we drove to the service bay where they cleaned a small area of the interior. Kari then let me know that the dealership was holding a car wash for their clients on the weekend following. Even though the event was booked up on their website, she got me on the list and I was treated with the same respect by other members of the team that I met. I highly recommend Kari Lloyd's professionalism and her willingness to provide extras to make one feel welcome and respected. The entire team made me feel like I was their most important customer. These days, I find customer service like that a rare thing indeed.

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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great organization!
    by Ryan Balsley from Kansas City | May 24, 2017

    Great staff and beautiful dealership!! David in sales and Tyler in finance were awesome!

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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Great service
    by Anna from Newport Beach, CA | December 05, 2015

    Great customer service, even though they didn't have what I was looking for the salesman was very nice

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    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • Displaying 1 - 9 of 9 Reviews