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World Imports USA Jacksonville, FL Reviews & Cars for Sale

11650 Beach Blvd. Jacksonville, FL 32246

(4.8 out of 5) 152 Reviews
88142

Call (904) 638-8104
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World Imports USA Reviews

Overall
4.8 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Run from these guys!!!!!
    by steve mandell from Antioch, IL | October 10, 2019

    Wow, these folks are a shifty group of car sales people, and yes I use the term "car sales" in the most descriptive form imaginable. Of course I am taking the time to write this to implore you all to steer well clear of this dealership, with my experiencing similar to so many others in their one star descriptions. OK, my story starts off with their contracting with me regarding their purchasing my Jaguar 1996 XJS Convert with 27K miles for shipment and resale in the UK. Yea OK, I am with you in my thinking that this sounds a bit fishy from the get-go for sure, but hey, they are a licensed FL Lotus dealer so I give them the benefit of the doubt. Well, with the contracting and promise for an "easy transaction" I work with them to complete a series of required information gathering and document completion which included their collecting much personal information and related car details. As a point of reference, I did retain my current PSA figures, but trust most everything else was needed. Chapter 2, in the processing we find that there was a mis-posting years back recorded by the FL DMV which took several days to correct, but was successfully addressed without issue. At Jake Sydorowicz's (the dealership's GM) instruction I did hold the car for nearly 2 weeks during this correction period and beyond, only to have Jake post-correction ask for additional pictures, validations, clarifications and the like which I did comply. Chapter 3, Now nearly 2 weeks post contracting to sell the car to World Imports I am told without reason or explanation that a faceless man named Claus who is apparently located in Germany decided to not go through with the sale. Now I have wasted 2 weeks, have not shown the car to others as I was intent on honoring our contract, and have supplied way too much personal info to whom I now consider individuals of questionable character - oh boy! Despite my written insistence that World Imports destroy all supplied information they refuse to respond, with their final response to block my emails from their servers - yes this is a first for me in my professional business dealings. Final chapter, Despite my Jag being near perfect, reasonably priced, available for inspection, and likely the best car of its sort in America World Imports elected to break our contract, retain my information, threaten me when I suggested I was going to write this review, and block mu communications to their server. Give this some serious consideration, are these the types of folks you want to buy a car from, this should be an easy decision!!

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great Experience at World Imports
    by MLB from St. Marys, GA | October 01, 2019

    Jimmy Johnson did an excellent job. The car was represented as is and without puffing. The process was painless and the communication was excellent and timely.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Owner
    by Allan from Omaha, NE | September 16, 2019

    Bought a used 2013 Corvette , dealt with Igor, did a great job of sending photos and description of the car. Car was shipped and showed up on time and was exactly as represented. Great job by World Imports!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Very Satisfied! No pressure into buying right away
    by Al from Green Cove Springs, FL | September 10, 2019

    Had a great experience with absolutely no pressure. Joe Young was a pleasure to work with as he was very friendly and gave us the absolute best service and made the car buying process easy.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Purchased a 2010 Chevy Camaro
    by Barbara McDaniel from Fleming Island, FL | August 27, 2019

    Joe and the entire staff were accommodating and nice. Thanks to the Service Dept for taking the emblems off that I did not like. Your the best! Love the purchase and will most likely purchase there in the future!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Love my new car!
    by Maria Voss from Jacksonville, FL | July 30, 2019

    The customer service I have received at World Imports is bar none the best I have received when purchasing a vehicle. Rick helped me buy my VW Tiguan and he went above and beyond helping me with the entire process. I have recommended World Imports to all my friends.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    we enjoyed a terrific no hassle experience in buyi
    by JAM from JACKSONVILLE | June 30, 2019

    we enjoyed a terrific no hassle experience in buying a car this month at World Imports. Their sales floor was low key with only three Sales Professionals on duty, which made for a no pressure atmosphere. The Sales Professional was polite, informative, and professional while allowing us to test drive the automobile and throughout the experience. The Sales Manager was quick to do a no hassle deal and followed up with prompt expediting of paperwork. The dealership felt family operated, and they have a full line service department well equipped with reasonable rates to service the cars that they sell. After buying countless cars over 4 decades, this experience was by far the best, and I recommend World Imports to all seriously interested consumers that are seeking a used automobile.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Buyer
    by Joel Bratkovich from Jacksonville | June 25, 2019

    This is the 4th vehicle purchased from World Imports and again a very very good experience in both service and value. Can't say enough good things about the dealership and their efforts to provide excellent value and service.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great experience
    by Beth from Jacksonville, Fl | June 24, 2019

    We recently purchased an Infiniti QX60 from World Imports USA. The experience could not have been any easier from the Sales Department to the Finance department. Each individual we came into contact was polite, helpful and followed up to acknowledge any questions or concerns we had.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Friendly Knowledgeable Staff
    by C40guy from Orange Park, FL | June 22, 2019

    We worked with Igor Westerman at World Imports when we purchased a 2018 Audi. He was very friendly and knowledgeable about all the cars he showed us. We did not feel the typical pressure to buy that many dealerships press. Additionally Gary Reed, the sales manager, was very friendly and nice to work with. We are extremely pleased with our purchase.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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