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Westbrook Toyota Westbrook, CT Reviews & Cars for Sale

80 Flat Rock Pl Westbrook, CT 06498

(4.9 out of 5) 909 Reviews
4285

At Westbrook Toyota, we treat every visitor to our dealership as an honored guest..every day, every time, without fail! Our New and pre-owned selection is unsurpassed and every vehicle comes with the Lorensen Advantage.

Call (860) 661-4669
Hours of Operation
Monday9:00 am-5:00 pm
Tuesday9:00 am-5:00 pm
Wednesday9:00 am-5:00 pm
Thursday9:00 am-5:00 pm
Friday9:00 am-5:00 pm
Saturday9:00 am-5:00 pm
SundayCLOSED
Monday7:30 am-5:00 pm
Tuesday7:30 am-5:00 pm
Wednesday7:30 am-5:00 pm
Thursday7:30 am-5:00 pm
Friday7:30 am-5:00 pm
Saturday7:30 am-5:00 pm
SundayCLOSED

Westbrook Toyota Inventory

Westbrook Toyota Reviews

Overall
4.9 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Great customer service experience
    by Shawn from Westbrook CT | March 28, 2020

    The service associate was the best I've delt with by far, easy quick and very accommodating, took care of everything and was really easy.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (4.0 out of 5.0)
    Good service, car not ready.
    by Dale from Westbrook, CT | March 28, 2020

    They did what they said they were going to do and nothing more to cost me money. The car was not ready when they said it would be.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Highlander owner
    by Maryann from Guilford, CT | March 28, 2020

    The speed and efficiency was terrific. Drive up enjoy the coffee in the nice waiting room and before long it’s waiting for you

    Customer Service
    Quality of Repair
    Buying Process
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    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Crusing with Old Saybrook Historical Society
    by Irmtraud from Old Saybrook, Ct | March 27, 2020

    Everyone was very helpful answering questions and helping to deliver the car at my schedule and convenience. Love to buy my cars there, because the service is excellent.

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Happy with new RAV 4
    by William from Westbrook, CT | March 23, 2020

    Vehicle was configured as ordered, salesman Dan DeLoreto did a very good job with the initial test drive in November and was very thorough with my familiarization of the vehicle upon delivery.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Purchase: New Car
    by Herbert from Guilford, CT | March 23, 2020

    Appreciate help offered by sales (Stacy Coleman) and business manager. Including time spent reviewing car's features upon delivery. Found process straightforward. Will definitely service new RAV4 at Westbrook Toyota.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Efficient Service
    by Diane from Westbrook, CT | March 23, 2020

    The service was prompt and efficient. Basic service was one hour as promised and the cleaning of valves took only an extra half hour.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Longtime satisfied customer
    by Kenneth from New London, CT | March 21, 2020

    My customer service representative Erin Taylor. She makes the whole experience - from getting a loaner vehicle to keeping me informed as to needed repairs and updates - easy. 5 star service.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Amazing Experience
    by Douglas from Westbrook, CT | March 20, 2020

    I loved how accommodating Westbrook Toyota was. Every employee was so nice and made our experience pleasant! If you’re looking for a car, used or new, this is the place to go.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    The friendly staff
    by Rosella from chester ct | March 18, 2020

    the treatment they were friendly and know what to do ...and I get my car....easy peace thank you so much

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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