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Volkswagen South Coast Santa Ana, CA Reviews & Cars for Sale

1450 Auto Mall Dr Santa Ana, CA 92705

(4.9 out of 5) 264 Reviews
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Welcome to Volkswagen South Coast, a proud member of Penske Automotive Group. We are dedicated to serving all your automotive needs and providing the best customer experience possible. Whether looking for a new or pre-owned vehicle, parts or service, or simply information on Volkswagen products and services, please call, email, or simply stop in. A friendly face will be waiting for you!

Call (888) 546-2395
Hours of Operation
Monday9:00 am-7:00 pm
Tuesday9:00 am-7:00 pm
Wednesday9:00 am-7:00 pm
Thursday9:00 am-7:00 pm
Friday9:00 am-7:00 pm
Saturday9:00 am-7:00 pm
Sunday10:00 am-7:00 pm
Monday7:00 am-5:00 pm
Tuesday7:00 am-5:00 pm
Wednesday7:00 am-5:00 pm
Thursday7:00 am-5:00 pm
Friday7:00 am-5:00 pm
Saturday7:00 am-4:00 pm
SundayCLOSED

Volkswagen South Coast Inventory

Volkswagen South Coast Reviews

Overall
4.9 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    The People's Car!
    by OC Love from Anaheim | January 23, 2020

    Recently went to the dealership to check out a VW I saw online. I was met by Raj and he was courteous and knowledgeable. No pressure and showed me a couple of options and we ended up with a Jetta. Perfect car for my son's first car. This dealership is brand new, beautiful and clean. I highly recommend VW South Coast.

    Customer Service
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Don't bring your car here
    by kc from Newport Beach, CA | October 05, 2018

    Do NOT go to this dealership if you can help it. The lack of customer service and attention given to clients is beyond frustrating. My 2011 Jetta, with only 60k miles, repeatedly did not start and twice, stalled in intersections. I had to have it towed into their dealership 3 separate times. They charged me $800+ for multiple "repairs" that were supposed to fix this problem yet it kept happening over and over again. NO ONE at this dealership could address the problem and they insisted that the car worked fine. Multiple times I was either looked at or talked down to like I was crazy for towing my car in, only for me to drive it home, and once again get stuck in the middle of the road two days later. I finally insisted on trading in the car as it was an extreme safety hazard - and was given the bare minimum of its value. The negative attitudes I experienced on both the service AND sales side of the this dealership over the course of the 4 months I spent here were totally agonizing and debilitating to my daily life. Don't bring your car here, and don't buy a Volkswagen. Terrible, terrible experience.

    Customer Service
    Quality of Repair
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    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Retired Veteran USMC
    by Ernan Arreola from Grand Prairie, TX | July 09, 2018

    We were visiting from TX and decided to shop for a new vehicle. We went to VW of South Costa Mesa and fell in love with the 2018 Atlas. We met with Ricardo Dominguez who made our buying experience excellent. The building was clean and well equipped, the staff was super friendly even the GM came out to meet us. The procedure was explained from start to finish and the paperwork was done in no time accurately. The vehicle was cleaned and topped off and we were on our way with our new family vehicle. Definitely recommend this dealership to anyone looking for new wheels! Ask for Ricardo Dominguez!

    Customer Service
    Quality of Repair
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Satisfied Customer!
    by Tamara Beasley from Anaheim | April 03, 2018

    I purchased my first VOLKSWAGEN. My salesperson was Sarah. Sarah was knowledgeable and patient. I was nervous about making this purchase but Sarah put me at ease. Sarah explained the process to me and answered all of my questions. All the staff is very nice and the financial manager was great too. I am a very satisfied customer. Great experience.

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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Satisfied Customer!
    by Tamara Beasley from Anaheim | April 03, 2018

    I purchased my first VOLKSWAGEN from this place. My salesperson was Sarah. Sarah is knowledgeable and patient. I was nervous about make such a purchase but Sarah took her time explaining the process to me and made me feel at ease. I couldn't be happier with my purchase. Extremely satisfied!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Buyer
    by R. Ramirez from Fontana, Ca | March 26, 2018

    Christan Agraso and Jaime Sandoval helped me greatly with answering my questions, demonstrating patience, and guiding me with selecting the perfect Volkswagen vehicle for my family and me. Two thumbs up!

    Customer Service
    Quality of Repair
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    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    VW South Coast
    by Angelica Sanchez from Santa Ana, CA | January 05, 2018

    This dealership was friendly and very helpful and answered all my question and the salesperson Leon did a very good job explaining the features and details on the car when I took it on the test drive. I strongly recommend this dealership for your next purchase.

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Service!!!
    by Leon Gonzalez from Orange, CA | January 02, 2018

    Leon was extreamly helpful throughout the whole buying experience! Ask for him when you go into South Coast Plaza! Very honest person and never pressured me to buy the car.

    Customer Service
    Quality of Repair
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    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great experience today!
    by Gina D from Long Beach, CA | December 10, 2017

    Had a great experience at the South Coast VW today! We worked with Leon Gonzalez and he was so friendly and knowledgeable about the different models I was interested it. He really made the experience easy. Walked out with a great Jetta! Thanks Leon!

    Customer Service
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Bought a new used car
    by David trujillo from Orange,Ca | July 21, 2017

    Whenever you guys want a new car go to this dealer and ask for Juan trujillo he provided excellent customer service and he did all the possible so I could be able to come home with a new car and I love it! Great service !!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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