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Tri Ford Inc. Highland, IL Reviews & Cars for Sale

12610 State Rt. 143 Highland, IL 62249

(4.9 out of 5) 283 Reviews
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Tri-Ford is committed everyday to serving our friends and customers. We look forward to hearing from you. Please call us and experience why TRI FORD has been a locally owned business for over 40 years. We pride ourselves on our committment to customer service, offering free service loaners, fleet services, and a certified service department & body shop.

Call (877) 891-0707
Hours of Operation
Monday8:00 am-7:00 pm
Tuesday8:00 am-6:00 pm
Wednesday8:00 am-6:00 pm
Thursday8:00 am-6:00 pm
Friday8:00 am-7:00 pm
Saturday8:00 am-4:00 pm
SundayCLOSED
Monday7:30 am-5:30 pm
Tuesday7:30 am-5:30 pm
Wednesday7:30 am-5:30 pm
Thursday7:30 am-5:30 pm
Friday7:30 am-5:30 pm
SaturdayCLOSED
SundayCLOSED

Tri Ford Inc. Inventory

Tri Ford Inc. Reviews

Overall
4.9 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (4.0 out of 5.0)
    Great people
    by Mathew from Highland IL | February 06, 2020

    Great staff. Buying process took a long time. Wish they would of given a full tank of gas. Didn’t make me happy that I just spent $20000 and my first stop was a gas station

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent Service
    by Annie from Edwardsville IL | February 05, 2020

    I know the people and expect them to assist me with any problems that I have with my vehicles each of which were purchased at a different location. They serve me well.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great personalized service
    by William from Edwardsville,IL | February 05, 2020

    Personalized and friendly service by Jason and Jim. This dealership knows their customers and it is always a pleasure to take both of our vehicles there.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great experience
    by Bryant from Highland, IL | February 04, 2020

    Everyone is always friendly and down to earth. They are always ready to help and professional. I have bought 2 trucks from Tri ford and I would buy from them again.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Tri Ford
    by Harvey from Highland, Illinois | January 24, 2020

    Was very pleased with the service that Chad Bade gave us! He represents TriFord in a very friendly but professional way. Mike Huber prepared the title work and is a great representative of Tri Ford.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great service
    by Lisa from Highland, Illinois | January 24, 2020

    The most honest people I have ever met. Willing to go the extra mile to help. My next automobile will be purchased from here as well.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great service clean facility friendly staff
    by Mary Beth from Highland Illinois | January 23, 2020

    Friendly staff. Service was done in a timely fashion. Very helpful always explains what the prices are what the problem is and fixes it the way it is suppose to be. Very kind

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Recall notice
    by Scott from Highland, IL | January 22, 2020

    This started out as a bad experience. I brought my truck in for a recall notice. The next morning my engine light was on and my remote start would not work. I took it back into the service department and was told by Jim he reset the light. The next time I drove my truck the engine light came back on. I called and spoke to Jim he told me the code was a fuel sensor and it would cost me $560 to get it fixed. Jim did not seem to care that my truck was perfectly fine before I brought it in for the recall. He knew I was not happy about this and gave me a number to call. I called the highland dealership back and was able to speak to the owner Monica who agreed I should not be dealing with this. She got all the information to Jason in the service department. Jason called me and told me he was looking into it. I drove my truck over the weekend and the engine light went out and my remote start works. I let Jason know. I guess the computer download for the recall did something that had to reset. Monica and Jason seem to care about my experience. Jim in the service department did not.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    tri ford
    by Marvin from highland,il | January 15, 2020

    great customer service. Honest about any problems concerning your vehicle. I love this dealership, great location,honest value for their services.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great Service
    by Emily from Highland, IL | January 14, 2020

    Everyone was so friendly and explained everything clearly. They worked with us to ensure we had excellent service. We definitely would reccomend Tri Ford to our friends.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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