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Toyota of DeKalb

1890 Sycamore Rd Dekalb, IL 60115

(4.7 out of 5) 15 Reviews

Call (815) 264-2329

Hours of Operation

Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-6:00 pm
Saturday9:00 am-6:00 pm
SundayCLOSED
Monday7:30 am-5:30 pm
Tuesday7:30 am-5:30 pm
Wednesday7:30 am-5:30 pm
Thursday7:30 am-5:30 pm
Friday7:30 am-5:30 pm
Saturday7:30 am-4:00 pm
SundayCLOSED

Toyota of DeKalb Inventory

Toyota of DeKalb Reviews

Overall
4.7 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities

(5.0 out of 5.0)

This is the place to shop for a new vehicle!
Joel from DeKalb, IL | December 06, 2018

This is the place to purchase your next new Toyota. Very professional and experienced staff. Brian Bemis Toyota does it right! I will be a life long customer.


Customer Service
Quality of Repair
Buying Process
Overall Facilities

Shopped for a new car
Does recommend this dealer.
Did purchase a vehicle.

(5.0 out of 5.0)

Great customer service by our saleman!
Lou Ferrante from Kirkland IL | November 06, 2017

Johnny Garner was the salesman who helped me with the purchase of my used truck last month. Johnny provided the type of customer service that is hard to find nowadays. Keep up the good work Johnny and we will be back to see you in the future! Lou and Becky


Customer Service
Quality of Repair
Buying Process
Overall Facilities

Shopped for a used car
Does recommend this dealer.
Did purchase a vehicle.

(5.0 out of 5.0)

Great experience. Took less than a week to close
Bill and Mary from Geneva from Geneva, illinois | July 28, 2017

Mike Strafanik and Tony were fantastic Both thought out of the box No pressure to buy They both listened


Customer Service
Quality of Repair
Buying Process
Overall Facilities

Shopped for a new car
Does recommend this dealer.
Did purchase a vehicle.

(5.0 out of 5.0)

customer
Mal williams from Belvidere, il. | July 23, 2017

My experience with this dealership was very good. I found the salesperson Marisa Burgin to be very helpful and knowledgeable about her products.


Customer Service
Quality of Repair
Buying Process
Overall Facilities

Shopped for a new car
Does recommend this dealer.
Did purchase a vehicle.

(5.0 out of 5.0)

Great Customer Service
Ken Joynt from Sycamore, IL | June 08, 2017

purchased a new tundra from Briam Bemis Toyota, They have great customer service.


Customer Service
Quality of Repair
Buying Process
Overall Facilities

Shopped for a new car
Does recommend this dealer.
Did purchase a vehicle.

(2.0 out of 5.0)

Poorly managed.
Marc Taylor from Woodridge, il | March 07, 2017

I wanted to like this dealership, but they really showed no respect for my time. I purchased a 1998 Toyota mini van from them and I was told by the salesman that the vehicle was well kept and came with 6 keys. Unfortunately, after buying the vehicle I learned that none of them worked the doors. When I called and talked to the manager he offered to pick up the cost of the key cut but not the cost of the keys, he also refused to mail them to me because he feared the safety of shipping. I have known jewelers who mail rings and watches worth ten times the cost of this vehicle. I told him this would cost two hour of my time for something which should have been included with the vehicle as promised. This was poor judgement on their part. This is the second time they played with my time frivolously. I would not recommend buying anything there in the future. I feel sorry for their salesman Mike who has to work for these guys, he was the only decent part of this buying experience.


Customer Service
Quality of Repair
Buying Process
Overall Facilities

Shopped for a used car
Does Not recommend this dealer.
Did purchase a vehicle.

(4.0 out of 5.0)

Sycamore Toyota Rav4
Melanie Wendt from Elgin, IL | February 04, 2017

I was pleased with the service and people. Faruq Solebo was courteous and helpful. They helped me into a new car that was more to my liking. The only issue would be the wait time for paperwork - but understandable.


Customer Service
Quality of Repair
Buying Process
Overall Facilities

Shopped for a new car
Does recommend this dealer.
Did purchase a vehicle.

(5.0 out of 5.0)

great buying experience
Brandi from Rochelle | February 01, 2017

Faruq Solebo was awesome to work with. He was very knowledgeable on the Camry. I would highly recommend Faruq and Brian Bemis Toyota. I will be buying my next vehicle from Faruq from Brian Bemis.


Customer Service
Quality of Repair
Buying Process
Overall Facilities

Shopped for a new car
Does recommend this dealer.
Did purchase a vehicle.

(5.0 out of 5.0)

easy to do business with
Sharon Choppie from Cherry Valley | January 20, 2017

when I bought my new car there I had a good salesman and he know the car I was buying inside and out. When I need another new car I will go there again.


Customer Service
Quality of Repair
Buying Process
Overall Facilities

Shopped for a new car
Does recommend this dealer.
Did purchase a vehicle.

(5.0 out of 5.0)

Not bad
Sharonc from Cherry Valley | January 09, 2017

Hello, thanks again, all was great, keep it going, no problems, everything was fine.


Customer Service
Quality of Repair
Buying Process
Overall Facilities

Came in for service or repair
Does recommend this dealer.
Did purchase a vehicle.

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