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Toyota of DeKalb Dekalb, IL Reviews & Cars for Sale

1890 Sycamore Rd Dekalb, IL 60115

(4.8 out of 5) 16 Reviews
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Call (815) 264-2293
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-6:00 pm
Saturday9:00 am-6:00 pm
SundayCLOSED
Monday7:30 am-5:30 pm
Tuesday7:30 am-5:30 pm
Wednesday7:30 am-5:30 pm
Thursday7:30 am-5:30 pm
Friday7:30 am-5:30 pm
Saturday7:30 am-4:00 pm
SundayCLOSED

Toyota of DeKalb Inventory

Toyota of DeKalb Reviews

Overall
4.8 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Stellar Customer Service
    by Katie Morsh from DeKalb IL | August 26, 2019

    I am beyond impressed with the stellar cutomer service provided in the service department. Called Saturday and they were able to get me in Monday:) Adam in the service dept is always pleasant and gave me an update while I was sitting in the waiting room which is also incredible. A pleasure doing business in my town!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    This is the place to shop for a new vehicle!
    by Joel from DeKalb, IL | December 06, 2018

    This is the place to purchase your next new Toyota. Very professional and experienced staff. Brian Bemis Toyota does it right! I will be a life long customer.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great customer service by our saleman!
    by Lou Ferrante from Kirkland IL | November 06, 2017

    Johnny Garner was the salesman who helped me with the purchase of my used truck last month. Johnny provided the type of customer service that is hard to find nowadays. Keep up the good work Johnny and we will be back to see you in the future! Lou and Becky

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great experience. Took less than a week to close
    by Bill and Mary from Geneva from Geneva, illinois | July 28, 2017

    Mike Strafanik and Tony were fantastic Both thought out of the box No pressure to buy They both listened

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    customer
    by Mal williams from Belvidere, il. | July 23, 2017

    My experience with this dealership was very good. I found the salesperson Marisa Burgin to be very helpful and knowledgeable about her products.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Customer Service
    by Ken Joynt from Sycamore, IL | June 08, 2017

    purchased a new tundra from Briam Bemis Toyota, They have great customer service.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (2.0 out of 5.0)
    Poorly managed.
    by Marc Taylor from Woodridge, il | March 07, 2017

    I wanted to like this dealership, but they really showed no respect for my time. I purchased a 1998 Toyota mini van from them and I was told by the salesman that the vehicle was well kept and came with 6 keys. Unfortunately, after buying the vehicle I learned that none of them worked the doors. When I called and talked to the manager he offered to pick up the cost of the key cut but not the cost of the keys, he also refused to mail them to me because he feared the safety of shipping. I have known jewelers who mail rings and watches worth ten times the cost of this vehicle. I told him this would cost two hour of my time for something which should have been included with the vehicle as promised. This was poor judgement on their part. This is the second time they played with my time frivolously. I would not recommend buying anything there in the future. I feel sorry for their salesman Mike who has to work for these guys, he was the only decent part of this buying experience.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Sycamore Toyota Rav4
    by Melanie Wendt from Elgin, IL | February 04, 2017

    I was pleased with the service and people. Faruq Solebo was courteous and helpful. They helped me into a new car that was more to my liking. The only issue would be the wait time for paperwork - but understandable.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    great buying experience
    by Brandi from Rochelle | February 01, 2017

    Faruq Solebo was awesome to work with. He was very knowledgeable on the Camry. I would highly recommend Faruq and Brian Bemis Toyota. I will be buying my next vehicle from Faruq from Brian Bemis.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    easy to do business with
    by Sharon Choppie from Cherry Valley | January 20, 2017

    when I bought my new car there I had a good salesman and he know the car I was buying inside and out. When I need another new car I will go there again.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
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