Auto.com

Find your perfect car.

Tony Serra Nissan Cullman Cullman, AL Reviews & Cars for Sale

1724 Cherokee Ave SW Cullman, AL 35055

(3.4 out of 5) 10 Reviews
211242

Don't like to hassle or hate going back and forth on pricing. We have our vehicles priced to sale to guarantee a hassle free car buying experience.

Call (256) 676-2270
Hours of Operation
Monday8:30 am-7:00 pm
Tuesday8:30 am-7:00 pm
Wednesday8:30 am-7:00 pm
Thursday8:30 am-7:00 pm
Friday8:30 am-7:00 pm
Saturday8:30 am-7:00 pm
SundayCLOSED
Monday8:00 am-6:00 pm
Tuesday8:00 am-6:00 pm
Wednesday8:00 am-6:00 pm
Thursday8:00 am-6:00 pm
Friday8:00 am-6:00 pm
Saturday8:00 am-3:00 pm
SundayCLOSED

Tony Serra Nissan Cullman Inventory

Tony Serra Nissan Cullman Reviews

Overall
3.4 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Best salesman in Cullman
    by Hattie Johnson from Hayden | April 11, 2019

    The experience was awesome the salesman Marc, Joshua, and manger Fred , Buying my car Was such a blessing these guys went over And beyond to get me in a new car and I love it Words can't express how I feel. Please go give them a chance.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Great salesman
    by CarBuyer84 from Highland, MI | April 03, 2019

    I normally HATE buying cars; I hate pushy sales people and the long process of negotiations and paperwork. HOWEVER, I recently purchased a car from Tony Serra Nissan and actually enjoyed it. KeLan was a pleasure to talk to, he answered all my questions, and made it all as quick and painless as possible. I sent a message through the website to get more info on a car and KeLan was the one to answer it, I had not known him before-hand but I will definitely seek him out next time we are looking to replace my husband's car.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Ripoffed Customer
    by James Long from Gardendale, Al | October 24, 2018

    Took my car in for service and they tried to get me to trade it after I wouldnt trade my car in now my shop bill doubles from 738 to 1682. Crooks at its best. Go ELSEWHERE

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    New car
    by Mural R Gaines from Baileyton | October 09, 2018

    D.J was awesome! He is the best and we love our new car. I would recommend Ton Serra Nissan to anyone! They are the best

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Purchased a new car
    by Mary1954 from Hamilton, Al | May 31, 2018

    Tommy and Fred was AMAZING!!! They made the process so smooth. This is a great place to purchase a car new or old. Thanks guys!!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Poor salesmanship
    by Roy from Cullman Alabama | May 01, 2018

    Good positive salesman (Josh) abismal sales, general manager (David) . Absolutely wasted my time. I will have no further interaction with this dealership. They are generally arrogant and wasted my time.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (2.0 out of 5.0)
    Don't waste your time with Will
    by Irritated person from Cullman al | March 22, 2018

    A good salesman will do whatever he can before he tells you that he can't help you,if he wants to sell a car. I've dealt with this company with two vehicles and this is the first person that has disappointed us. After the first response from the bank he said that's all he could do when I know it's not true because like I said I've dealt with this company for a while.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Service Experience
    by Brandon Young from Cullman, AL | March 20, 2017

    First of all I've bought 2 cars from here and had a good experience with my purchasing. I use this dealership exclusively to service my vehicles. I drive 5000 / month so I am there every month with my Altima and every other month with my Pathfinder. The prices are fair, the service times are on point, and the customer service is excellent. Due to my schedule it is usually last minute when I need to bring the car in - they always accommodate. The service manager and staff are friendly and honest. The promotions Nissan gives out, about every other month, are great values. I can't beat the prices - even on tires. So the negative commentary by one of the patrons is likely due to their negativity towards the dealership. So... from someone who is there 18 times per year for routine maintenance - it's the only dealership I have not tried to escape and find a shop to work on my cars elsewhere. Good job and keep it up.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Service manager
    by Annoymous from Cullman | April 17, 2015

    The service manager looked me in the face and lied...I wrote service and she tried to tell me it was against hippa violation to tell you what they did to a vehicle on used car inspection... In case you didn't know sister hippa is in the health field not vehicles.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    serra visser nissan
    by r kelley from Hanceville Al | May 08, 2014

    enjoy very much going to this dealership people are great they take and interest in their customers tell you if anything is wrong and will explain it too you before they start work service department is 2nd to none my next car will be from them should be very proud of these people Mrs Bell is a wonderful person to do bussiness with glad they came to Cullman

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • Displaying 1 - 10 of 10 Reviews