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Texas Vehicle Exchange Carrollton, TX Reviews & Cars for Sale

1724 Luna Rd. Carrollton, TX 75006

(4.3 out of 5) 12 Reviews
109614

Please give us a call at 1-866-983-8828.

Call (469) 701-2870
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Texas Vehicle Exchange Reviews

Overall
4.3 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    First time buying without physically touching it
    by Joe from Chico, CA | February 23, 2019

    At 79 I have been there and done that. But this is the first time I have bought a vehicle without physically touching it. Last year we were almost the victim of a clever wire transfer fraud so I approached this process with a bit of fear. I am now in possession of a vehicle from you and the transaction went smoothly exactly as you described. It is no longer common to find someone who keeps their word. Thank you, Joe

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    joella from georgia
    by joella from georgia | February 16, 2019

    i recently bought a 2017 bmw x5 from texas vehicle exchange. I flew into Dfw airport. I was picked up by a TVE employee with zero wait. Customer service was fantastic from start to finish. My x5 was exactly as the ad read. Great car buying experience. We are very happy

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Experience
    by Walter Lanette from Galveston | February 13, 2019

    I purchased a 2016 Denali 2500 from Texas Vehicle Exchange. the process was quick, easy and super friendly. love the truck. Top notch all the way around.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    I HIGHLY RECOMMEND TEXAS VEHICLE EXCHANGE!
    by Daniel H from Huntington Station, NY | January 16, 2019

    I bought a Ford VelociRaptor from them sight unseen and the process was more simple than I could have imagined. Mike Braman and Joseph Higgins answered all of my questions immediately (and I had a lot of questions). They took several detailed videos, and photos of everything I asked for. They even arranged shipping and registration in New York. Nicely done guys, will be referring friends for years to come!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Extremely happy
    by Frank from New Jersey | January 08, 2019

    Extremely happy with the Jeep Rubicon I purchased from TVE. The staff was very knowledgeable, helpful and honest. I would definitely buy from them again.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Long Distance Purchase worked out just fine!
    by JAAAAAAAAAG-U-R from Marion, IL | July 10, 2018

    I found a very specific and unique sportscar at TVE using the internet (Jaguar XK-R). I'm in Illinois so giving it a test drive in person was not practical. I sent a friend from the Dallas area to inspect the car and test drive. Everything went without a hitch. The inspection showed no surprises. The dealer didn't point out anything, but any blemishes were there to see and the dealer certainly didn't try to hide anything. The test drive went good, everything on the car checked out. The carfax was good and I called Jaguar and the VIN check showed all maintenance was up to date. I bought the car without a hassle ($500 deposit, cashier's check down payment with paperwork, they financed balance of car price at a better than local rate). Everything went as fast as you could hope for thanks to a prepaid and labeled Fedex envelope. They received my check on Friday morning, car was loaded on a transporter on Saturday morning, I received the car Sunday night. Car had all the minor issues I already knew about, nothing more. Engine runs perfectly, even better than expected. I'm extremely pleased and would not hesitate to buy from this place again. There are some other places near the area I would NOT recommend - but this place is A-OK! They've been in business around 17 years. You don't stick around that long if you sell junk. I will certainly check them out again when I'm looking for that special sports, luxury, or off-road vehicle!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Wish I would have went here first
    by Jason from Dallas, TX | June 24, 2018

    We shopped around a lot for a nice used car. I wish we would have started out here. Found exactly what we wanted and far nicer then what we had seen other places. Price was also good to.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Buying acar
    by Nikki martin from Mansfield tx | May 08, 2018

    From start to finish every person was helpful and professional. This was the best car buying experience ever. Low pressure and very accommodating. I will recommend them to everyone I know looking for a vehicle. Thank you guys again!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (2.0 out of 5.0)
    Not transparent about the history
    by JB from Coppell | April 26, 2018

    I have been there two times to look at Range Rovers and Mercedes. In both case, the sales person was adamant about there being no prior history of damage but yet in both cases I called out the obvious paintwork and they confirmed that bumpers were resprayed. I feel they try to hide the issues because these are are not as clean as they say they are.

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Poor customer service
    by Kara Kremer from Sallisaw, OK | July 19, 2017

    First off...I NEVER write reviews but this place is the absolute worst. Mike Braman knows absolutely nothing about customer service at all. He didn't even attempt to try to work with me. Yes I was upside down but never once asked if I could put money down (which I could've and would've tried if he didn't treat me so terribly), how good my credit score is or anything. Told me how much he could give me for my current vehicle then said something to the sort 'I wish I could tell you something different'. Never once offered to look at the numbers or anything. He obviously didn't want to work with me or try to sell me a vehicle. Very disappointing.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
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