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Springs Automotive Group Englewood, CO Reviews & Cars for Sale

4411 South Santa Fe Dr. Englewood, CO 80110

(4.5 out of 5) 25 Reviews
5348379

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Springs Automotive Group Reviews

Overall
4.5 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (2.0 out of 5.0)
    Sold me a car that has been in the shop 1 month
    by Julie from Parker | January 25, 2019

    They sold me a 2016 vehicle and it had been in the shop 4 times as of today. They said they would work with me and they would not take the vehicle back although they gave me a loner their attitude was ooh well your problem now. Guess its time to go to BBB. BEWARE

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Shady service
    by Johnny from Littleton colorado | July 02, 2018

    Spent $45k on a dodge pick up. That had a vibration. They said they would fix it. They even put it in the we owe statement. Tried to schedule appointment that day, they kind of blew me off and said to just call to schedule an appointment. Call after call and leaving messages with no one call back. Took 2 months to finally was able to get a hold of someone from service to schedule a time. Was told they were moving shops and changing numbers. I dropped my truck off. Took them a week for them to even look at the truck. Finally they tell me that it needed new tires and alignment they did rotate the tires (only made it worse!) Since I didn’t have the work completed within 30 days of buying the vehicle it would be on my dime (they did offer to get me tires at their cost). I was only notified of the 30 day time limit at this point. One would think that a dealer would inspect a vehicle and fix any major issues prior to selling it. One test drive and the issue was apparent. If a service shop won’t answer the phone or call a customer back how can customer get the repairs done within the 30 day window? Seems real shady. I wouldn’t recommend buying a vehicle from them if you do make sure you have it checked out by another shop and that all issues are fixed prior to buying.

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Fantastic place to buy from
    by R. Davis from Parker CO | July 20, 2017

    No pressure sent car up from Springs location to make it easier on us, Let us look it over, drive it, never any pressure. Andy and Shana are great Also a great family owned business, no haggling, no hidden costs you need to stop in and check for you next car here!!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    great service
    by Russell from Longmont, CO | June 06, 2017

    I bought a car from Springs Auto Group last month. Shawn and the group at Springs were very professional, polite and not high pressure at all. The process was smooth and easy. I would definitely buy there again.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great customer service and I have owned 13 cars.
    by AJ from Denber | May 25, 2017

    I bought my Escalade from them and they put the truck up in the air and let me look at everything. I found a small issue and they will fix it in my purchase contract. What sold me was the extended warranty they have a full service shop where they will handle my issues there on-site.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    nice place, very friendly
    by JonD from Highlands Ranch, CO | March 06, 2017

    Nice cars and friendly people. I got a great deal and warranty.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Found my vw golf here
    by Tommy from Denver, co | January 29, 2017

    Monte was very helpful, and they had a great selection.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    No way
    by Unsatisfied from Englewood, colorado | January 14, 2017

    I have had nothing but problems with my car since I got it. They tried to fix the car as well and it took weeks! Also, overcharged me. I'm paying over three times what the car is worth and I'm now stuck in my loan. I know a few other people that have bought from this dealership and say the same thing. Would NOT recommend.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great place nice people
    by Annmarie serrano from AurorA co | December 27, 2016

    Awesome Monte Kline helped us get into the truck I wanted!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Cars
    by JonD from Highlands Ranch, CO | November 30, 2016

    Super clean, and very friendly. Lots of really nice cars.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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