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Serra Chevrolet Birmingham, AL Reviews & Cars for Sale

1170 Center Point Pkwy Birmingham, AL 35215

(4.2 out of 5) 36 Reviews
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Welcome to Serra Chevrolet. Here you can shop for new Chevrolet cars, trucks, SUVs and Hybrids, as well as, Certified Pre-Owned Chevys and used vehicles of all makes and models. Call us at 205-314-8001 or come by. Check out our Special Offers this month!

Call (205) 289-3034
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-8:00 pm
Saturday9:00 am-7:00 pm
SundayCLOSED
Monday7:00 am-6:00 pm
Tuesday7:00 am-6:00 pm
Wednesday7:00 am-6:00 pm
Thursday7:00 am-6:00 pm
Friday7:00 am-6:00 pm
Saturday8:00 am-3:00 pm
SundayCLOSED

Serra Chevrolet Inventory

Serra Chevrolet Reviews

Overall
4.2 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Bad experience
    by Larry from Birmingham | December 07, 2018

    ZERO STARS! I've bought a number of cars over the years and my experience at Serra Chevrolet was the absolute worst. They neglected to send in my title application so months after buying the car, I have no title. And the car had a broken front camera and the salesman lied to me and said it just needed cleaning. When I realized it was broken, I took it to them and they refused to fix it unless I paid for it.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Rat droppings
    by Amanda Knuckles from Odenville, Alabama | October 24, 2018

    There were rat turd in the bathroom. The place looks like 1925. The customer service was terrible. I went in to get a bottom line price and didnt even get greeted. Terrible looking dealerahips. Who would buy a 50,000 truck from a dealership that looks like a andy griffeth show. Terrible terrible customer service. Needless to say I bought from Edwards chevrolet.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (4.0 out of 5.0)
    Client Service
    by LaTonya Anderson from Birmingham,Al | February 06, 2018

    Thank you to Mr.Tommy Young. He really helped me in finding a real good used car. I really appreciate the time he put in to find me a great car!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Sierra Chevrolet Service
    by SD GOLD from Birmingham | January 12, 2018

    The service department and sales staff went above and beyond to take of my needs when it came to repairing my vehicle. They completed the repairs in a timely manner and stayed in contact with me concerning the repairs.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (3.0 out of 5.0)
    They weren't prepared!
    by Britney from Alabama | December 18, 2017

    We had an appointment to test drive a van. When we arrived it wasn't on there lot. It hadn't been cleaned the snow hadn't even been removed from it. I had to wait for it to arrive it was gross and sticky. I couldn't test the sunroof bc of snow. We were there for 4 hours. They new in plenty of time that we were coming. It shouldn't have taken that long. The minor repairs they promised us they'd take care didn't get done. I had somewhere to be so after four hours we left, we were going to take delivery on the following Monday the van didn't arrive until Tuesday and the paperwork was still wrong and the van was still gross inside. I don't know what they took the extra two days for but we still haven't got the proper paperwork signed. We did get a decent price for the van we got.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (3.0 out of 5.0)
    Car shopping
    by J nice from Birmingham | October 01, 2017

    Ladarius Lockette was great at helping Me find a truck!!! Be ready to have a lot of back and forth with managers while trying to get the deal done. Not Salesman fought at all.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Christina fuller is the best!!
    by Wilson from Birmingham | September 20, 2017

    Christina Fuller helped me more then I could imagine and answered all my questions. Because of her I am going to recommend all my family and friends to Serra Chevrolet.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    CAR BUYING WITH KAYLA DONALDSON
    by Joy Stanley from Birmingham Alabama | September 12, 2017

    You have to make a trip to Seers Chevrolet for all your car needs and make sure you don't leave before you see Kayla Donaldson. Her warm smile lights up any room and Her pleasant demeanor makes the car buying experience less of a hassle. She has extensive knowledge of the vehicles and will definitely help you find an affordable car.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Remarkable Customer Attention
    by Happy Customer from Vestavia, Al | September 12, 2017

    Kayla Donaldson is the most helpful, patient and knowledgeable person. She is very friendly and will answer all of your questions. She listens to your needs and will help you find the perfect car for you. It's all about the customer with her and that is very rare these days.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Found the right car
    by Santosh from Birmingham AL | August 23, 2017

    Excellent experience, valued customer service. Was impressed with the General Manager Paul. He came across as professional and respectful. Would definitely recommend friends.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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