Reviews

Overall
2.8 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities

(5.0 out of 5.0)

1999 Jeep Cherokee Sport
Mike from Punta Gorda | February 28, 2017

Bought my son his 1st car here.Free of dents n body work. Very clean n no major mechanical issues. Low miles n 1 owner Jeep. Asked them to put wipers on it before we left n they did.We had a 90 mile drive home and my son made it with no problems with the ac running ice cold.Truck is still running great .We looked around hard to find a old jeep cause thats what my son wanted. It was a fair price n is very reliable so far.He has put about 1000 miles on it n has not had to do really anything.Minor leak we fixed for $7 n we did your normal stuff belts n filters fresh oil. But thats it tires are still ok. Ac is awesome truck runs great n smooth. Truck will be a classic in 2 yrs, n me and my son ate having fun already restoring it. It only needs paint really but he is gonna hook it up for car shows.Thank you Mike it was great workin with you.


Customer Service
Quality of Repair
Buying Process
Overall Facilities

Shopped for a used car
Does recommend this dealer.
Did purchase a vehicle.

(4.0 out of 5.0)

Vince
sporty from Saint Petersburg, Fl. | August 26, 2016

Found a truck that I liked. Had a bit of millage but it was at a low price. My mechanic thought it was in good condition


Customer Service
Quality of Repair
Buying Process
Overall Facilities

Shopped for a used car
Does recommend this dealer.
Did purchase a vehicle.

(1.0 out of 5.0)

Poor service and rude attitude
Alex from Pinellas Park, FL | June 07, 2016

I came in today to purchase a new vehicle, and had my eye on their Jeep Cherokees. They had okay mileage, but I made a comment about the year of the vehicles (1999) and the man that was helping me got rude all of a sudden. I didn't try to escalate his rude behavior so I left before it got out of hand. I would not suggest anyone to go here because of their terrible attitude with their customers.


Customer Service
Quality of Repair
Buying Process
Overall Facilities

Shopped for a used car
Does Not recommend this dealer.
Did Not purchase a vehicle.

(1.0 out of 5.0)

No contact /Must be going out of business
SUV shopper from Gainesville Fl | January 11, 2016

Attempted to contact dealer on a SUV on there lot....no response...after several attempts, I have taken my business elsewhere...either they have no interest in selling cars or they are going out of business. No good!


Customer Service
Quality of Repair
Buying Process
Overall Facilities

Shopped for a used car
Does Not recommend this dealer.
Did Not purchase a vehicle.

(5.0 out of 5.0)

Decent Used Cars, No Dealer Fees.
Mary from Clearwater, FL | December 27, 2015

This is a great little dealership, yes they are not good about answering calls, one man is taking car of most everything, but the cars are cheap, they are honest about condition and issues, the website is constantly updated. I have purchased 4 cars over the years and plan to purchase more.


Customer Service
Quality of Repair
Buying Process
Overall Facilities

Shopped for a used car
Does recommend this dealer.
Did purchase a vehicle.

(5.0 out of 5.0)

I Got What I Paid For -- And Am Very Satisfied
Bob Usher from Gulfport, FL | November 22, 2015

Three years ago, I bought a 1999 Grand Cherokee Laredo 4x4 at Rice Auto Sales. After test driving several vehicles, I settled on the one I eventually bought. It had 161K miles on it, but it came with extensive maintenance records and even had the original owners manual in excellent condition. It was quite obvious that the vehicle had been well-taken-care-of over the years -- it even came with Michelin tires with plenty of tread, evenly worn -- and it ran great on the test drive. Easy decision. The sales rep was courteous, efficient, and non-pushy. A pleasurable transaction all around. Shortly after I bought it, I took it on a 3000-mile driving trip to Pennsylvania and New Jersey, during which I ran into quite a bit of snow. The 4WD really came in handy, and performed flawlessly. Three years and an additional 15K miles later, I am as satisfied with this car today as I was when I bought it. It get it inspected once a year, and there will inevitably be maintenance issues with a car this old and with so many miles, but none that wouldn't reasonably be expected. Engine and tranny still strong, with no signs of letting up. The car has never broken down on the road, and still runs great.


Customer Service
Quality of Repair
Buying Process
Overall Facilities

Shopped for a used car
Does recommend this dealer.
Did purchase a vehicle.

(1.0 out of 5.0)

Poor Contact
Turboilburner from Grimesland, NC | October 15, 2015

Emailed dealer requesting additional information on vehicle. The dealer never responded.


Customer Service
Quality of Repair
Buying Process
Overall Facilities

Shopped for a used car
Does Not recommend this dealer.
Did Not purchase a vehicle.

(1.0 out of 5.0)

VERT DISSATISFIED
DONALD SMITH from WESLEY CHAPEL, FL | September 16, 2015

A MONTH AFTER i BOUGHT A MONTANA MINIVAN FROM RICE AUTOMOTIVE IN CLEARWATER, LIFTERS ADN CAM WENT, REPLACES THE ENGINE HIS SO CALLED MECHANIC SCREWED UP NOW I HAVE A DEAD SHORT WHICH KILLS THE BATTERY. MORE MONEY OUT OF MY POCKET VERY POOR SERVICE


Customer Service
Quality of Repair
Buying Process
Overall Facilities

Shopped for a used car
Does Not recommend this dealer.
Did purchase a vehicle.

(1.0 out of 5.0)

their loss
MFFL from Dallas | September 02, 2015

Emailed my info to get contacted about a car I wanted to buy and I never got a reply back or a phone call back. Their loss.


Customer Service
Quality of Repair
Buying Process
Overall Facilities

Shopped for a used car
Does Not recommend this dealer.
Did Not purchase a vehicle.

(1.0 out of 5.0)

Don't recomend
brian from boston | May 20, 2015

Terrible service!!! The guy was talking to us from the very beggining like we owe him something. We were trying to ask some questions he was just going away. Promised to call when the plates would be ready, never did. Whenever we called him he never answered the phone, called from other number he picked up straight away. Keep saying call me tomorrow, tomorrow will be ready. Tomorrow lasted for one week. When we come there to talk in person he was hiding. Overall very stressful experience. People, do NOT buy from him, this guy doesn't respect his customers!!!


Customer Service
Quality of Repair
Buying Process
Overall Facilities

Shopped for a used car
Does Not recommend this dealer.
Did purchase a vehicle.

Displaying 1 - 10 of 20 Reviews
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