Auto.com

Find your perfect car.

Redwood Ford Ukiah, CA Reviews & Cars for Sale

1170 S State St Ukiah, CA 95482

(4.6 out of 5) 35 Reviews
F2c35018cc18d1a4c27c1bb5b2a84ccd

Located just a few minutes north of Santa Rosa we welcome you to the home of the North Bay's very best used cars and trucks. We offer free pickup from SFO, Oakland or Sacramento airports for out of area customers. Our finance department offers over 120 lenders to get you the loan you need. Trade-ins are welcome. Contact our Internet Department for a great buying experience.

Call (707) 234-4799
Hours of Operation
Monday8:30 am-7:00 pm
Tuesday8:30 am-7:00 pm
Wednesday8:30 am-7:00 pm
Thursday8:30 am-7:00 pm
Friday8:30 am-7:00 pm
Saturday9:00 am-6:00 pm
Sunday10:00 am-5:00 pm
Monday7:30 am-5:30 pm
Tuesday7:30 am-5:30 pm
Wednesday7:30 am-5:30 pm
Thursday7:30 am-5:30 pm
Friday7:30 am-5:30 pm
Saturday8:00 am-4:00 pm
SundayCLOSED

Redwood Ford Inventory

Redwood Ford Reviews

Overall
4.6 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    poor ,poor.poor service buyer beware!
    by Rodney S from Eureka Ca. | October 18, 2019

    bought a used ford connect,I paid extra for a second key....I have call many many times to find out the progress of the key no one ever calls me back,i have left many messages to the salesman, to the sales manager,to the owner of the place and no call back they have my money and i have no key,I guess court is my next option....not a good business to do business with!!!!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Thieves
    by Melodie from Ukiah, California | October 01, 2018

    First they say its a factory defect.. and then when i want reemberstment they say Its wear and tear ... xxxxxxxx. RIP OFFS.. MEVER BUY A FORD THEY ARE THEIVES

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Best experience overall
    by Michael from Novato | July 14, 2018

    From start to finish, this was the most pleasant experience we've ever had purchasing a car. No pressure at any time. They showed us all the cars we wanted, opening them and turning on air conditioning (it was a hot day!). They gave us all the time we needed to compare, peek, and try different models. As we narrowed down the choices, we test drove the cars. The finance part was easy - very honest and knowledgeable finance manager. We ended up trading in a truck - thanks to very helpful general manager. When we returned the next day to pick up our new car, we were given lots of time to ask questions and learn about the car. They walked us through all the options including ones we didn't even know we had! Overall, couldn't be happier with the total experience. Would recommend to anyone considering a new car/truck purchase.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    customer service
    by Jon Warren from Whitethorn, Ca. 95589 | December 15, 2017

    So this is to rescind the review I wrote yesterday. I went to purchase a car and left as a result of a floor manager that didnt understand the sales process as he wanted my social security number without giving me a price on a car. I would not agree to do it and so he indicated that we were done and I left. The general manager of the dealership found out about it and called me back on my cell phone. He was very kind, wanted to do anything to handle it and so was welcomed back to the dealership by the general manager. In five minutes a deal was worked out for the trade in and a check written for the balance of the purchase. The manager is trying very hard to make the dealership successful and is going through re-training processes for staff so that these types of situations do not occur again. I will be returning to this dealership to buy from the general manager in the next couple of months to buy another truck.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Bad customer service
    by Jon Warren from Whitethorn,ca. | December 13, 2017

    We drove 2 and a half hours to purchase a new vehicle and the manager wouldn’t give me a price on a new truck until I gave my social security number. I refused as I didn’t want my credit run until I agreed on a purchase price and until I decided whether or not to pay cash. The manager couldn’t have cared less when I said you lost a sale today. Don’t believe any replies that the dealer might give. I have purchased at least 50 cars in my life. I have never been treated this way. I was literally shocked

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great service
    by Patricia Howard from Kelseyville, Ca | September 30, 2017

    Very fast & friendly service. Third time I've had my suv serviced & always pleasant experience.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Very impressed!
    by Sulin Bell from Ukiah, CA | September 18, 2017

    I was impressed with the friendliness and efficiency with which I was serviced. Thank you.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Service
    by Brenda Storey from Clearlake, CA | June 13, 2017

    I have never had a bad experience with Ford in repairing my cars. As for buying a used car I have questions now. We looked at a used F250 with a serious leak. They said they would fix the leak but we still didn't buy it. I would recommend for service.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Quality Service
    by Dennis Kelso from Cloverdale,Ca | April 19, 2017

    Excellent service every time. James Martin is a huge asset to this dealership.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Service
    by Leslie Pfutzenreuter from Ukiah, CA | April 18, 2017

    Great, as always! Service is good and the people are friendly.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • PreviousNext
    1234
    Displaying 1 - 10 of 35 Reviews