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Plaza Motors Tempe, AZ Reviews & Cars for Sale

2600 N Scottsdale Rd Tempe, AZ 85281

(3.5 out of 5) 13 Reviews
202105

Call (480) 374-8295
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Plaza Motors Reviews

Overall
3.5 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    A great buying experience - Thank you Plaza!
    by Erik J from Janesville, CA | August 29, 2019

    I traveled 800 miles to purchase a used Land Rover Discovery (and trade in my VW Golf.) Everything about my experience was absolutely first class. I'm pushing 60, am a certifiable gear head, and have bought, sold and traded more cars and bikes than I care to think about - so I have some experience here. Communication was great, the vehicle was exactly as represented, trade in process was fair, paperwork was efficient and speedy. No unwanted add-ons or sales pressure, and financing was painless. If only more dealers were like Justice and his staff, the world of car buying would be a much better place!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Excelente Service
    by J C Chiriboga from Gilbert, AZ | June 02, 2019

    I am usually very tough evaluator, but I had a great experience dealing with this outfit, Justice was knowledgeable, friendly and professional. I I will definitely recommend from Plaza Motors.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    A. Mohty
    by A. Mohty from Paradise Valley | September 23, 2018

    It is with great pleasure that I provide this note of appreciation for Justice L. Rovin, Manager at Plaza Motor dealership in Tempe. My contact and interaction with Justice goes back to 2 years ago when I bought from him my Mercedes CLS 550 on August 22, 2016. Because of Justice, I returned back last week to buy another car; a Mercedes S63 on September 15, 2018. Justice L. Rovin is not a typical salesman (of course an excellent salesman in the technical definition), but a dedicated professional and above all a civilized human being. Every time we interacted with Justice, he has exhibited a genuine interest to help and advise and to make our buying experience as agreeable as possible. I am delighted to have met Justice, a superb gentleman and grateful for him for the way to he dealt with us on both occasions. My twin sons Niels and Dieter and I, really appreciate and value Justice L. Rovin demeanor and attitude in dealing with us every time we visited his dealership. I am determined to come back to ask Justice's help and advice when my twins sons are ready to upgrade their cars.

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    terrible service
    by jayjay saavedra from mesa, arizona | April 03, 2018

    They emailed me once and that is it. I tried emailing them multiple times and not once have they replied since the first introductory email they sent me

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Poor customer service.
    by JRS - Auto Enthusiast from Paradise Valley, AZ | October 29, 2017

    Went in to test drive a Porsche Panamera today. One sales associate was busy with someone. Another was moving cars around the lot, which he immediately noticed an older couple getting out of an Audi and walk up to an Aston Martin. The sales associate saw me and looked straight at me and noticed me trying to open the Porsche’s door (which was locked). But went to the older couple. He didn’t even say one word to me... “someone will be right with you” or “would you like to see a vehicle inside”. Nothing. I respect my elders, so I was fine that he went to them first. My issue is... This is the second attempt at trying to give this dealership business. 3 years ago I came in, to purchase a full size Range Rover. The sales guy wouldn’t let me test drive it because he stated, “are you really interested this vehicle or just wanna take it on a joyride?” Not joking at all. Full on straight face and serious. Keep in mind. I was driving a BMW 335is convertible 3 years ago, when this occurred. Today I pulled up in a Lexus GS350. But still, apparently I’m either too young or don’t fit their demographic of clientele; being of Latin decent. I could be wrong. But it’s too odd that this has happened twice now. Zero customer service from this dealership. Would never go back.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (2.0 out of 5.0)
    Ferrari F430
    by Billcf from Mass | October 13, 2017

    They don't get back to you. Sent several emails and left messages but it's been days and I have not gotten a response

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    When i presented comp ads. Response it a wreck !
    by Hellcat SRT from South Tulsa, OK | July 19, 2017

    When i showed other dealer comps on Porsche Cayenne S, sales reply THEY MUST BE ALL WRECKS, BECAUSE YOU ARE STILL SHOPPING FOR THIS ONE. Didn't accept $500 off ad price and suggested all other models WITH 25K LESS MILES WERE ALL WRECKS ! Pretty arrogant price and attitude. When sales demands you show them market price, they scream the other dealers are selling wrecks and these greedy sales people don't fight for you when you offer $25,000 for $25,500 car, nor do they offer $400 shipping free across two states. Basically they ask $3000 more than other dealers and insult you for showing them the actual market price. I don't like paying +$2500 more than market + shipping. This dealer don't want smart buyers, they are looking for buyers with more money than brains aka SUCKERS.

    Customer Service
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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Exceeded expectations
    by Leonel from Phoenix, AZ | July 10, 2017

    This guys were awesome, made process painless and smooth, no pressure and worked very hard to get me a great fincance option, I would highly recommend them to anyone buying a used luxury car

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Non purchase
    by Jon willy from Winnipeg | July 24, 2016

    Customer service and the follow up was amazing justice was great too bad we couldn't make a deal happen

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a new car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    great staff.. great every thing!!! nice cars & lot
    by neilbrace from phoenix Az | January 23, 2016

    very fast respond via phone and email, very easy Smooth transactions..staff( Justice & Drew) very helpful and extremely friendly. looking forward to close another deal with them soon.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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