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Platinum Auto Group Minster, OH Reviews & Cars for Sale

4920 Ohio 66 Minster, OH 45865

(4.9 out of 5) 30 Reviews
2175181

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Platinum Auto Group Reviews

Overall
4.9 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Lionel parks
    by Lionel Parks from Toledo | January 19, 2019

    I came fron Toledo to trade my wifes Lincoln truck for special edition ford f150 all the guys there were very nice an in gonna be bringing my daughter in to get her a new to her new car i loved my experience with platinum auto thank you guys.

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    2013 f 250
    by rick alford from Antwerp ohio | March 30, 2018

    I just purchased a 2013 f 250 lariat , 1 owner , simply put what a nice truck great price , very happy , will recommend platinum auto to anyone.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Experience..
    by Ed & Rhonda Beck from Monezuma OH | September 18, 2017

    Mike was great to work with and kept us on top of things during the whole process. Never pushy. Adam walked us through the paperwork for financing and we left with a smile on our faces. Great bunch of people.....Great Experience all around. Will definitely return for our next car purchase.

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Friendly and detailed
    by Knappsrk from North Baltimore, OH | August 11, 2017

    Dealership worked me in for an oil change (without an apt.) What I was most impressed by, was how friendly the staff was and very informative about my car without being pushy. This is a great service department. Quality work, know-how and friendliness. Will definitely be back

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (2.0 out of 5.0)
    Didn't come through for us
    by CORYDON Farms from CORYDON IN | July 13, 2017

    Tried to ask a few questions pertaining to a truck they had on their lot. Truck checked all the boxes for us just wanted to clear up a few questions we had as we were going to be making a 3hour drive one way. This is exactly where they suddenly stopped trying and basically didn't answer any of our questions. Salesman seemed to be avoiding answering the few basic questions we had and just said well it's priced low!??? What? Not one question we had was involving pricing..... Lost us with that one. Based off the other reviews it seems they are much better in person. Just our limited experience.

    Customer Service
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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent deal and buying experience
    by Doug B from Roanoke, Va | May 19, 2017

    I drove 950 miles to purchase a 2013 F250 diesel pick up. I had talked with Mike Z several times over a couple of weeks and he was very thorough and courteous with all our communications. When I arrived at Dayton Airport to drop off a rental cal they had a driver waiting to pick me up and take me to their dealership. When I arrived at the dealership I was greeted and welcomed by several staff members. The entire process from test driving the truck, going over the features on it and doing the paperwork took less than 1 hour. The hospitality was excellent. They answered all my questions so there were no surprises. And the best part of all was how extremely happy I was with the truck. It was like new and i got it for a great price. Mike followed up to make sure I didn't have any questions or issues. It was well worth the ride and time.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    A Diamond in the Rough
    by JamesNeal from Cincinnati, OH | April 21, 2016

    We also drove two hours to find the right truck and it was worth it. John Bruns and Adam Kremer were so easy to work with, didn't twist your arm or try to sell me on anything the truck wasn't and was quick to address my questions with a reasonable solution. Other staff took the time to talk to us and treat our kids awesome. Will make it a point to make the drive for the next vehicle.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Would buy here again
    by Pete In KC from Kansas City, MO | April 15, 2016

    Worth the trip! Brought a used car from them and was amazed that they had really inspected it and told the truth. Drove from Kansas City on a whim and it paid off.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Customer Service - Dependable Dealership
    by Brandy from Minster, OH | January 29, 2016

    We have taken our vehicles to Platinum to be serviced ever since they opened and have only had the best care. They are quick to diagnose problems and are always helpful in explaining and resolving issues. We also purchased an SUV from them and worked with Adam. He was very accommodating, courteous and fair. Their prices are great and their service department is just as wonderful. No complaints. We look forward to continuing to use Platinum for years to come.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    2012 Toyota 4Runner SR5
    by Brian Jackie Bush from Lima Ohio | August 29, 2015

    Extremely pleased with this dealership! We had been looking for a used SUV for over 6 months and Platinum exceeded our expectations! The guys, John, Adam and Dave were so helpful. Thanks again and we are extremely happy with our purchase!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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