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Payless Auto Sales Lakewood Lakewood, WA Reviews & Cars for Sale

8916 S Tacoma Way Lakewood, WA 98499

(2.0 out of 5) 8 Reviews
536542720203412851

Call (253) 534-8014
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Payless Auto Sales Lakewood Reviews

Overall
2.0 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (4.0 out of 5.0)
    GREAT STORE , LOW PRICES AND HIGH QUALITY. BOUGHT
    by SHAWN KENNEDY from BONNEY LAKE WA | September 20, 2019

    WAS SOLD EXACTLY WHAT I PROMISED. FULL TANK OF GAS AND TWO KEYS. SECOND CAR I'VE BOUGHT. BOTH FOR MY CHILDREN. THEY'VE ALWAYS BEEN HONEST WITH ME.

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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Liars, scammers
    by Kelly from Washington | August 02, 2019

    Promised new headlights ,fix brake lights . Didn't fix or repair ,promise you everything till you drive it off lot and won't answer or return call Scammers .

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    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Complete liars
    by TT from Lakewood, wa | June 11, 2019

    They listed a 2009 Lexus as in perfect condition and when I got there and drove the car for about 20 minutes every single light in the car came on and when I came back and brought it to their attention they said that's why it was so cheap and priced at only $11,000. So basically they listed it in perfect condition knowing there were a million things wrong with it hoping they could get away with it and then when they couldn't they tried to say that that's why it was so cheap but it was definitely listed in a average price range for that car!

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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Liar liar pants on fire
    by Unhappy from Wenatchee, WA | July 01, 2018

    We were very interested in a Ram Promaster they had in stock, and had gotten pre approved for financing through them. The dealer knew we were coming from Montana (8h away). When we arrived the vehicle was not on the lot. We were given lies that they could no longer finance the vehicle for us (even though they already said they could) and tried to bait and switch me to passenger vans and even a diesel truck. We were offered no apologies for the fact we had to drive 8 hours for a vehicle we could no longer purchase. And even though $100+ was spent in gas to go there and back, I was only given a $50 check after having DEMANDED some sort of settlement. The next day I get an email from CarGurus that the Van was sold. They never told me the vehicle was sold while I was on my way, and they didn’t even bother to hold it for less than 24 hours. (The main issue being they never told us it was sold). They lied through their teeth to me, and wasted a huge amount of my time and gas. BUYER BEWARE

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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Not pushy.
    by Cora from WA | October 16, 2016

    Quick friendly staff. Not pushy. Didn't try to talk me into a car that wasn't right for me.

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    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Not Guaranteed!!!
    by Wasted My Time from Tacoma, Wa | August 25, 2016

    Apparently they'll guarantee it after they do a hard pull on your credit and if it's not good....Good luck.

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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (2.0 out of 5.0)
    Poor car quality
    by Vanless from Lakewood, WA | August 12, 2016

    They had all the styles of vans we were looking at but they were all in bad condition. The seats were worn or stapled or severely stained, the vehicles had rusted pieces. Each van we wanted to try had to be dug out of the trench of cars they had and all had to be jumped from sitting too long. I used the bathroom and they were out of paper towels and toilet paper. Not very impressed with anything they were supposed to be maintaining. The guy was nice enough but that's about it.

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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    No response from dealership
    by Cathy from Tacoma, wa | July 24, 2016

    Never heard back after requesting info on a car. Bad customer service.

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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • Displaying 1 - 8 of 8 Reviews