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One and Only Motors Atlanta, GA Reviews & Cars for Sale

4405 Northeast Expy Atlanta, GA 30340

(4.3 out of 5) 159 Reviews
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We continue to grow by offering our customers excellent service, phenomenal financing options, a knowledgeable and friendly staff, and an exceptional value with every purchase. We are conveniently located in Atlanta, GA, so you can rest-assured that you will find the right vehicle to suit your needs.

Call (404) 935-6834
Hours of Operation

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One and Only Motors Inventory

One and Only Motors Reviews

Overall
4.3 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Their Cars are Crap - Prices Very High
    by Atlanta Dude from Atlanta | March 16, 2020

    It's a muddy gravel lot. Every car I looked at had tons of problems. The one I test drove, broke down a mile fro the lot. They would not make any deals. Prices were way above KBB and Edmunds. AVOID - AVOID - AVOID. You will get a better deal almost anywhere else.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Very wide selection :)
    by Shamra Nutt from fairburn | February 10, 2020

    I was impressed on the very wide selection of vehicles, as well when calling the staff that assisted me and my fiance was very knowledgeable on the vehicles and the different types of ways to buy/finance. Although I found my car through another entity for future purchases I would consider shopping here as well I would definitely recommend to to others/family. :)

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    STAY AWAY
    by DupedInAtlanta from Atlanta | January 02, 2020

    I had a horrendous experience purchasing a vehicle from One and Only Motors. It would take an essay to cover it all, but the short version is the car I wanted to purchase had a check engine light on - they promised to repair it on a We Owe form if I put down a large cash deposit and I (foolishly) did. When my terrible salesman Savil called to say the vehicle was ready a couple of days later we drove the 40 miles back to pick up the car and it mysteriously wasn't there...  We waited hours for the car to show back up as they frantically called around to various repair vendors and reviewed security camera footage to find it. Once located, their vendor brought it back and we test drove it to confirm the repair was completed. I finished the cash transaction and the check engine light came on again ON THE WAY HOME. I called my salesman who promised Serge, the owner would call me to make arrangements to repair it right away. That was three months ago. I took the car to the repair shop and it needed over $2K worth of repairs I have had completed. Since then - they promised the tag and title would come in the mail. Tag never arrived, had to go to the tag office and handle it myself. Title didn't arrive and I called the state two months later who had no record of the sale and said I would need to go back to the dealer. Called them and was told the person who handled titles would call me back. Right. On top of that, every time it rains there is a tsunami in the trunk! Please, please do not buy a vehicle from One and Only Motors. Don't walk, RUN!

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    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    fraudulent
    by JanetDC from Augusta, GA | December 23, 2019

    Salesperson was great, but the facility itself is fraudulent. When you buy a car, they have you sign a "you owe/we owe" document that pretends to be a contract. It appears to have no legal effect. One and Only does not stand behind what they owe, and once you give your deposit to purchase a car, that money is gone (just ignore their claim of a 7-day refund; it's non-existent). They will also lie to you -- their salesman will say one thing, which I happen to have in writing; and their "enforcer" will say the opposite, claiming the salesman said no such thing, which I also happen to have in writing. They will additionally tack on extra fees to the original car price, after changing the advertised price of the car. (In my case, price went up $1000 after it was advertised on their website for less)

    Customer Service
    Quality of Repair
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    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    disgraceful place!
    by Heather White from Marietta Ga | December 15, 2019

    This dealership displays false pricing. I called about an ad from cars.com and I was told by the owner (he informed me that’s who he was) that the Mercedes... I wanted to purchase would cost me $1600 more in fees than the online price. I asked why was that not listed so that people wouldn’t waste their time calling and calling. And he was silent so I ask isn’t that illegal he simply hung up! Run from this place they have egregious business practice if a company starts out with false advertising than rest assured the products will be failing in a lot of areas.

    Customer Service
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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    consumer
    by Anne Stephens from Charlotte, NC | December 09, 2019

    I asked Dave what was the total on advertised price of $3,999.00 Dave told me to add $599 $299.00. I informed Dave charging over online advertised price (such as $599. dealer fees) is unlawful. Dave stated he has been doing it for years and will continue. I let Dave know I will contact Georgia Atty General and he hung up on me.

    Customer Service
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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    One and Only Motors ... Deceptive Advertising
    by Paul Myres from Lithia Springs Ga. | December 08, 2019

    I inquired about a used vehicle which was advertised on Cars.com. I was told by the dealership there would be an extra charge of about $1000 in excess of the purchase price for dealer fees, TVAT, Tag and Title .... This was a vehicle which was under year 2002 so the TVAT was less than $100 and Tag and Title fees are under $40 ... The state of Georigia considers it deceptive advertising to add on fees to a vehicle purchase which are not part of the advertised price... Search all of One and Only motors advertising and there are not additional fees listed ... However call or text and they will identify the nearly $1000.00 in additional costs to the advertised price... Vehicle Dealers who start out deceiving their potential customers, are dealerships the public needs to steer clear of... Adding fees to an advertised price is illegal in Georgia...

    Customer Service
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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    One and Only Motors - Manny was awesome!!
    by D Ray from Warner Robins | November 29, 2019

    Our experience in buying a good used car for our grandson was awesome! The vehicle we bought was clean and in excellent working condition. We may have paid more overall than the actual value of the Volkswagen, but we were pleased with the condition and running of the vehicle. A few minor repairs that were not costly. We dealt with Manny and he was honest and made sure we understood everything! Thanks Manny for your help!

    Customer Service
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (2.0 out of 5.0)
    Wait what!?
    by Malik from Georgia | November 29, 2019

    I went to look for a used car to get me back on the road and I ended up seeing a car that I really liked. Well it was better on screen than it was in person. The seller that was with me showed me the car and told me that the battery needed repairs and asked for $200 to put the car in shop to get repaired. I asked how come it wasn't fixed before and he told me that it was one of the cars that lastly considered. Then, left while I was looking for another car so I had to go play where's Waldo to find him. I have no clue if it was just that day but I dont know if I want to gamble with cars over there.

    Customer Service
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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    no photos...
    by 3dayer from Bonaire GA | November 08, 2019

    despite several requests over several weeks. I am shopping for a Range Rover, and they've had a few show up on Cars.com that I was possibly interested in. some newly listed ones had the Photos Coming Soon banner, so I gave it a bit of time. I made numerous requests for photos, to no avail. but I did keep getting the 'when can you come in' emails. now I live 100 miles away, so it ain't like I can just pop in. before I go, I want to see the vehicles I'm interested in. if this dealership can't be bothered to post photos in something approaching a timely manner, I can't be bothered to make the drive to see them.

    Customer Service
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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
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