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Muller Honda of Gurnee Gurnee, IL Reviews & Cars for Sale

7000 Grand Ave. Gurnee, IL 60031

(4.4 out of 5) 58 Reviews
27095

For more information or to schedule a test drive Call Toll Free Today!

Call (847) 457-0942
Hours of Operation
Monday9:00 am-9:00 pm
Tuesday9:00 am-9:00 pm
Wednesday9:00 am-9:00 pm
Thursday9:00 am-9:00 pm
Friday9:00 am-9:00 pm
Saturday9:00 am-6:00 pm
SundayCLOSED
Monday7:00 am-7:00 pm
Tuesday7:00 am-7:00 pm
Wednesday7:00 am-9:00 pm
Thursday7:00 am-7:00 pm
Friday7:00 am-5:00 pm
Saturday8:00 am-5:00 pm
SundayCLOSED

Muller Honda of Gurnee Inventory

Muller Honda of Gurnee Reviews

Overall
4.4 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Service
    by David Johnson from Wauconda Illinois | January 08, 2020

    Alan L is an excellent advisor. He kept me informed about my vehicle and never pressured me to purchase anything. Thank you Alan, David Johnson

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Wonderful Customer Service
    by Maxman from Gurnee, IL | December 08, 2019

    The staff is always attentive and professional. I was in and out with no hassles. I wouldn't want to go anywhere else. The free car wash is a nice bonus.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Costco Auto Program
    by Retired couple from Lake Forest, IL | December 07, 2019

    We used the Costco Program to get a quote that was substantially below MSRP. The salesman was very cordial and treated us well. No haggling over what our buying price would be. We compared lease versus buy and also talked about financing. In the end, we settled on a new car in the color we wanted and financed it through a credit union.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great customer service.
    by mertidis from Gurnee IL | November 26, 2019

    Great customer service and low prices. Experience staff. They offer a lot of cofee choices while you wait and free car wash too. Fast and professional work.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Phenomenal Experience
    by TeamHatchback from Wauconda, IL | November 17, 2019

    The service provided was nothing short of spectacular. I was treated with courtesy and fairness, and I never felt pressured by the staff. I would highly recommend this dealer.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    The staff was very professional and helpful
    by Jerry H. from Libertyville, IL | October 19, 2019

    I was looking into purchasing a new 2019 Honda Pilot. I wasn't sure exactly what we could afford and what the purchasing process entailed since we haven't purchased a new vehicle for over 10 years. Even though we eventually decided this was not the time to make such a major expenditure; my experience with Leesa Mireles, Client Concierge was was exceptional. She was very patient and not pushy. She understood our situation and was very professional. When I finally explained that we could not make a purchase at this time, she warmly welcomed our interest, offer to be of help in the future, and wished us a good day. You don't get this type of customer treatment at many auto dealerships.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Miriam was super helpful
    by JD from Muncie, In | September 10, 2019

    Called to get information about a used car. Miriam was super helpful getting me pictures and prices right away. Definitely recommend if you're shopping for a car in the Chicago area.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (4.0 out of 5.0)
    Helpful
    by HondaCarDriver from Chicago, IL | August 24, 2019

    I came in for an Oil Change. Alan L was very helpful and explained any needed service in detail. I would just recommend additional electric plugs at the facility as I was working while I waited and needed to connect a laptop.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Mister
    by Cool from Gurnee | July 25, 2019

    Alan is the best tech in the place! All the work is done vert complete and very fast. I trust their knowledge of the car.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Service Department
    by Sharon N from Beach Park | July 11, 2019

    I can always count on the service department at Muller Honda. No matter what my issue they’re ready and they do a great job. Chris was very helpful in suggesting what maintenance I needed when I got my oil changed. They keep up with your cars maintenance schedule so you don’t have to. I feel my car will last a long time and continue to run smoothly due to the diligence of Mueller Honda’s exceptional service team.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
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