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Motorwerks BMW Minneapolis, MN Reviews & Cars for Sale

1300 American Boulevard West Minneapolis, MN 55420

(4.8 out of 5) 606 Reviews

087b257591beef60323b4023e9ea2c67

Motorwerks BMW is the upper midwest's only /Center of Excellence/ as awarded by BMW of North America. Let us help you with the hastle free purchase experience you deserve.

Call (952) 373-5067
Hours of Operation
Monday8:00 am-8:00 pm
Tuesday8:00 am-8:00 pm
Wednesday8:00 am-8:00 pm
Thursday8:00 am-8:00 pm
Friday8:00 am-6:00 pm
Saturday8:00 am-6:00 pm
SundayCLOSED
Monday7:00 am-8:00 pm
Tuesday7:00 am-8:00 pm
Wednesday7:00 am-8:00 pm
Thursday7:00 am-8:00 pm
Friday7:00 am-6:00 pm
Saturday8:00 am-4:00 pm
SundayCLOSED

Motorwerks BMW Inventory

Motorwerks BMW Reviews

Overall
4.8 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    This dealership sells Lemons
    by PaigeG from Minneapolis, MN | October 04, 2019

    I have had a very unpleasant and unprofessional experience with Motorwerks BMW. Me and my boyfriend purchased a car here early August, it was a used car and purchased as "as is". Our sales rep Iman told us that the used cars here are the best, they showed us a clean service report from their service center, and he told us both personally if anything went wrong or the car was not running right we could bring it back to them and it would be taken care of. After driving the car only 3 times, and no more than 50 miles our check engine light came on. I called their service center since it had been only been a couple weeks since we had the car. We brought our vehicle in and the next day i got a call saying it was our timing chain that was going out and it would be an $1800.00 repair, and this is something they would not be able to help us out with. I talked to the service manager, told him what our sales rep told us, and he said he would look into things and get back. Not only did he not call back, but he had the sales rep call me just to say that was never said and he would never say something along those lines. I had to call the sales manager back and he said he spoke to another "manager" and went over our file and its and unfortunate event but he could do anything to work with us. I then called service to speak to the service manager to see if he could work with us since we did purchase the car there and we had barley driven it, by this time our car had been with them for a week. I was told i would get a call back from him shortly, never heard from him so we had to pick our car up at the end of that day. We get a call the next day from the service manager and he said that he was told our car was no longer there earlier that day which was not true. There was so much lack in communication. He then told me the best he could do was to give us a little over $100.00 off of the labor. I am not pleased with the lies and false promises that were told to us, the lack in urgency on this issue, and how things were handled by management. You should not purchase a car that has a clean bill of health, and then 3 days later a $1800.00 fix needs to be done. This dealership does sell lemons so please be weary of shopping cars here. i would not recommend this dealership.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Happy shopper
    by BMW satisfied from Bismarck, ND | September 30, 2019

    Karen was a very hard working employee for Motorwerks. She used due diligence to find a car we were looking for. She was very sincere and took our interests very seriously. She was timely in contacting us throughout the deal. We ended up getting a new car with all the specs we wanted. Very friendly and knowledgeable as far as BMW vehicles. The paperwork took longer than expected.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Had a deal, then we didn’t.....
    by Disappointed from Kansas City, MO | September 27, 2019

    Had a deal in place for a vehicle, then their finance people didn’t do what was needed. They kept pressuring us into financing through them, when we already had it in place through our bank. Terrible customer service. Would never go back or recommend them to anyone in Minnesota.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent service
    by Sri Sai Charan Vemareddy from MN | September 13, 2019

    My name is Sri. I took my 2015 BMW 528i xDrive for service to motorwerks BMW on 09/11 and I had a very good experience. Brad Nelson was assigned as the adviser and he was very professional at work. He delineated all the things that were done on my car. He also arranged for changing my brake pads, routers and brake fluid under the BMW warranty that I had and took care of my car very well. This is my first service at Motorwerks BMW and with all the good experience that I had, I recommend going to this place.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Motorwerksbmw
    by MJ from MPLS | September 13, 2019

    If you are in the market for a new car, I recommend you see Anthony Borrell of Motorwerks BMW in Bloomington MN. He provided me with an excellent buying experience.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    BMW 2014 X1
    by Lola from St Cloud | September 12, 2019

    I had an awesome experience at the dealership. Leo Guzman was my consultant, awesome guy. i told him what i was looking for and he was able to help me find my dream car. He had great knowledge of the car features and we also went on a test drive which was super fun. I am extremely happy with my purchase and everyone loves my new baby as-well. Definitely recommend, and ask for Leo!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Shopping for a car
    by Justin from Inver Grove Heights, MN | September 04, 2019

    Duayne Wier is a top notch salesperson. This was but far the most pleasurable car buying experience I’ve ever had. Quick, efficient, and fun! I’ll be back in the future for sure! -Justin

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    New X7, what a awesome experience!
    by Wendy F from Hudson | August 18, 2019

    Ed Tracisi is a wonderful guy to work with! He goes the extra mile and makes it easy to drive away in the car you want!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Leasing a new 2019 X3 with everything we wanted on
    by Jeannie and Blake Renslow from Maple Grove, MN | August 15, 2019

    After running several BMW builds online, we decided to look for available cars with our choices. We were thrilled to find one with the new blue color as well as the features that we wanted. Almost immediately we got a phone call and found out that our sales rep, Brad Wicklund, was in the office. We were going to bring in our current X3 for its annual service and Brad was able to get the car ready that day. We turned over the old car and drove the new one home. In addition to sales, the service department was also professional and accommodating.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Used 2016 535xi
    by John Delaney from Stillwater, MN | August 14, 2019

    Very knowledgable and friendly staff. Tu Doan is an excellent salesperson. He delivers what he promises. I would recommend buying a car from Motorwerks to all of my friends and colleagues.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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