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MINI of Ann Arbor Ann Arbor, MI Reviews & Cars for Sale

3500 Jackson Ave Ann Arbor, MI 48103

(4.7 out of 5) 14 Reviews
5247380

The Right Car, The Right Price, The Right Way!

Call (734) 984-4616
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-6:00 pm
Wednesday9:00 am-6:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-6:00 pm
Saturday10:00 am-4:00 pm
SundayCLOSED
Monday8:30 am-6:00 pm
Tuesday8:30 am-6:00 pm
Wednesday8:30 am-6:00 pm
Thursday8:30 am-6:00 pm
Friday8:30 am-6:00 pm
SaturdayCLOSED
SundayCLOSED

MINI of Ann Arbor Inventory

MINI of Ann Arbor Reviews

Overall
4.7 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Jeep Renegade
    by Faith Passalacqua from Westland, MI | November 22, 2019

    Great experience from start to finish! Kristen was extremely accommodating and despite having a sick child and the internet going down the day we were going to complete our purchase Kristen made it work. She went out of her way to accommodate our time frame , working every thing out so we could pick up the car a day earlier. She took the time to explain the entire process, she was friendly and engaging and I never felt like I was being "sold".

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Awesome sales staff
    by StellaH from Clarkston, MI | August 31, 2019

    Thanks for making the buying process easy. Great customer service. It was worth the hour long drive. Jonathon listened to my needs and made me feel great about my purchase.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Very pleasant car buying experience
    by Dan from Rochester MI | January 15, 2019

    I bought a used BMW, and I was amazed by the hole buying experience. Kristin was very accommodating and she explained every step of the process. They even came down with the price of the car to where I wanted it to be. Once we had a deal they took the car and got it detailed and filled it up with gas. What other dealership does that? It's the first one I have encountered to do that! Full tank of gas!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    What a Great Experience
    by Larry Mitchell from livonia | July 27, 2018

    Kristin was very pleasant and professional to work with and she explained the process to me since I hadn't purchased a vehicle in awhile. The staff was also very polite to me while waiting to speak to Kristin. This is a truly an exceptional dealership. Thank you Mini of Ann Arbor I love my Honda Accord.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Smooth transaction
    by Tod Miller from Belleville Michigan | March 03, 2018

    A very smooth transaction, that exceeded my expectations. The entire staff including Kristen and Thad were very pleasant and professional. The vehicle was as advertised and I am very happy with it

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Easy peasy
    by Dr Lucian blake from Columbus oh | March 03, 2018

    Very good and no pressure, collaborative experience with Kristin and her colleague CJ. I regret that I have but one car to purchase for my wife

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great experience!
    by Trav D from Conroe, TX | February 17, 2018

    Thanks Jonathan for a great car and great experience! Flew in from Texas, cars was detailed and ready to go with a full tank of fuel.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent experience
    by Bob from Howell, MI | August 09, 2017

    I was treated with the utmost professionalism and courtesy by CJ, a youthful but experienced sales person and Glenn, the sales manager. Even though I didn't buy the car I was looking at, I will certainly return when I renew my search for a vehicle. Highly recommended!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    MINI is great!
    by Steve N. from Ann Arbor, MI | October 01, 2016

    My wife loves her MINI and I love the warranty. Three years bumper-to-bumper including wipers, fluids (including oil changes!), everything but tires. They even wash and vacuum the car any time we want. The dealership building is nothing exciting, but they do have Wi-fi and free bottled water, coffee, or hot chocolate. I am considering a MINI Countryman All4 when my Jeep lease expires. The people are very friendly and welcoming and, unlike others I have dealt with, are honest about prices, charges, fees and costs.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Time Buying a Car
    by Cooper Rider from Brighton, MI | May 03, 2015

    We were very impressed with the people at Mini of Ann Arbor. Sue Wilk and CJ Johnson of the sales team were easy on the sales approach, but very enthusiastic about the vehicles. They made the car buying process so easy and fun. Sue found the exact car we wanted at a nearby dealer and had it delivered in a day. We had a good time with John in Finance as well. Overall we would recommend this dealership as a great place to buy a car.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
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