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Lux Cars Chicago Buffalo Grove, IL Reviews & Cars for Sale

88 Dundee Rd Buffalo Grove, IL 60089

(4.2 out of 5) 104 Reviews
210217

Call (847) 850-0664
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Lux Cars Chicago Reviews

Overall
4.2 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Great service!
    by Alex R from Minneapolis, Minnesota | December 30, 2019

    Bought a car from Lux Cars Chicago a few weeks ago. I am in Minnesota and they made shipping and receiving the car extremely easy. Numbers were all as we agreed on, and car came to me in the same condition as explained. The team was very friendly and helped me with everything I needed throughout the purchase. Overall, great company, friendly staff, highly recommend buying from them!

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Monika
    by Monika Maczuga from buffalo grove | December 23, 2019

    I was looking for a used car under $5000 I found an infiniti at lux cars chicago I delt with Val he was a great help

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    totally waste of time and money !!!! stay away
    by Dany from chicago IL | December 06, 2019

    we did purchase GL550 MB , upon receiving a car , it was empty fuel tank, dirty as xxxx inside , brakes and rotors gone at all , salesperson treated us very poorly , finance guy rushed so fast so we didnt even look at the ppw , they got signature from us saying that car was sold as is even thou they gave us 3 moth warranty by their dealership we are not satisfied how they treated and helped us hopefully there wont be any issues with the car and it will last long for us and hope they sold a car that has not any major issues

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Tesla X
    by Damian from Addison IL | December 02, 2019

    8 weeks after I buy tesla from them (paid cash) I still do not have title. Car is after bad accident but they did not inform me about this. They use glue and cocking to install bumper. When I call them menager do not want to help, when I told him that I have to go to court if I don't received my title in next 7 days (so total 9 weeks after I paid full $ over $60,000) he said "see you in court then". If you don't want loose your money do not go with them. NEVER AGAIN!!!

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Horrible
    by Sed from Madison WI | December 01, 2019

    Radiator broke driving back to Wisconsin. When I took vehicle to Jaguar Dealership they said brakes needed to be done for $895. Rip off, beware and go somewhere else.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    2012 Audi S4
    by Jordan Avery from Chicago, IL | December 01, 2019

    I recent purchased a 2012 Audi S4 Sedan from Alex at Lux Cars Chicago. I have been in the market for a couple of months and once I found a nice 6-speed manual car online, I called and scheduled an appointment to test drive the car. Alex has the car pulled up and ready to go for me, and after the test drive we completed paperwork very quickly and I was on my way. Would recommend coming to these guys for a quick and easy car buying experience, not to mention their large inventory of luxury and sports cars.

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Speedy Service
    by Manfred from Chicago IL | November 05, 2019

    Alex Petlakh was very helped me finding m new vehicle and with the trade of my old one. It was a pretty fast an smooth transaction. They worked with me satisfy most of my needs.

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    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    GREAT Service
    by Igor from Northbrook IL | November 03, 2019

    Very good service!!! I bought a Mercedes here and am very happy

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent salesman
    by G Badgett from Detroit,Michigan | August 25, 2019

    I found the car i purchased online. I contacted Lux Cars Chicago by email and began negotiations of the vehicle i purchased. Elman Ilyayev professionally worked with me over email and the phone. From the moment i arrived at the dealership i was treated with exceptional service. Elman was very helpful and knowledgeable . He made the whole experience easy and fun. I would highly recommend working with Elman and Lux Cars Chicago.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Troy from Wheaton, IL
    by Troy Westerman from Wheaton, IL | August 03, 2019

    I worked with Alex P. at Lux to purchase a 2016 Jaguar XJ. Over the course of a couple visits, we test drove some different vehicles and Alex was very accommodating during the process, which was very much pressure free. I looked at a couple different dealerships in between our visits to Lux, and the experience at those were much different. We received a very fair deal on our trade in, a very competitive financing rate and an overall great customer service experience. Alex and the rest of the people at Lux were a pleasure to work with and I will highly recommend them to others.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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