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Lithia Honda of Great Falls Great Falls, MT Reviews & Cars for Sale

4900 10th Ave S Great Falls, MT 59405

(4.0 out of 5) 56 Reviews
111369201975154846

Definition of Honda: Where quality meets value! Come check out the great selection of premium quality Honda's. Summer clearance currently going on in addition to the amazing financing options Honda provides. Stop by and drive home the best vehicle on the road today!

Call (888) 880-5251
Hours of Operation
Monday8:30 am-7:00 pm
Tuesday8:30 am-7:00 pm
Wednesday8:30 am-7:00 pm
Thursday8:30 am-7:00 pm
Friday8:30 am-7:00 pm
Saturday8:30 am-7:00 pm
SundayCLOSED
Monday8:00 am-6:00 pm
Tuesday8:00 am-6:00 pm
Wednesday8:00 am-6:00 pm
Thursday8:00 am-6:00 pm
Friday8:00 am-6:00 pm
Saturday9:00 am-2:00 pm
SundayCLOSED

Lithia Honda of Great Falls Inventory

Lithia Honda of Great Falls Reviews

Overall
4.0 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Paid for a nonexistent warranty
    by Thatcarbuyerperson from Great Falls | April 30, 2019

    The guy we bought our car from was great. However the problem is we paid $2K on top of our loan for an extended warranty, expecting to get the coverage we paid for. Our car had records of a part needing servicing BEFORE it was sold to us, dealer had it marked as fixed but it was not. Part finally blew and we were denied coverage and had to pay 3x more for a part that the dealer lied about fixing. Why am I paying for a warranty that the dealer can't promise? Sounds like something fishy is going on.

    Customer Service
    Quality of Repair
    Buying Process
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    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Total Rip Off
    by A from Great Falls | April 26, 2019

    Went looking for a used car they sales person was very pushy and had to wait for over an hour for the credit check. Ended up paying $4000 more for a used car then if i had bought it new.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Stay away from them
    by Honda from Great falls | April 23, 2019

    They are crooks my son went to test drive an explore after driving it he wanted to have it checked out Pacer told him they had checked it over and that it had no issues, it needed detailed so he took Pacer for his word and paid 4200$ for this car the next day he went to pick it up as he drove it off the lot he could tell something was wrong they had told him the cleaned the carburetor so he took it for a drive during his drive he found out that he could not go in revers transmission problems. Since he had only had the car for an hr he took it back wanted his money back they told him they would let him trade it in on something else and give him the 4200 towards a different vehicle when he went to do so they would only give him 1000 for the car he had just bought from them. The sales person looked me in the eye and told me they would give home 4200 for the trade but when it came down to it 1000. No integrity on this lot RUN. If you don’t want to be screwed. I even talked to the manager he told me they sell good cars on their lot if so why don’t they start. They have a garage their why don’t they take the time to make sure they are selling cars that they really can be proud of.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    DONT DO BUSINESS HERE
    by Jacob from Great falls | January 03, 2019

    The people running this place, Craig Bimler, and James Mertz, will say whatever it takes to make a sale,, whether or not it’s true, and they don’t care how bad they screw you over, once they have your money they don’t care and won’t help you with anything that goes wrong with the vehicle even if it’s the dealerships fault. I’ve never had a good experience going in there, and they’ll walk all over you at every chance they get.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Worst service
    by John doe from Great falls, montana | November 20, 2018

    I went in to look and test drive a car and find out how much it was. Also hoping to trade in my vehicle for hopes of this vehicle being around $16,500. The salesman that helped me had me fill out this paper because they had a sale and prize thing going on. He also had my mother fill this out because she would be co-signing. With out asking us, without telling us, and without having us sign anything he RAN OUR credit SEVEN times. Seven times he ran our credit without approval. Without consent. The next day when we found out that he had done this we called to talk to the manager and he said he could do anything. Nothing at all. He was unfriendly and unpleasant. They are all unprofessional. He quoted us 25,000 dollars for a 2014 car which actually when we ran the vin number it was worth 18,500 dollars. He wasn’t willing to negotiate the price let alone tell us he was running our credit. Don’t go here unless you want your credit score dumped and money lit on fire.

    Customer Service
    Quality of Repair
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    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Zero star!
    by Jerika from Great falls | August 10, 2018

    Worst service ever. Was pressured into a car I didn't want, with a trade in I didn't want, and Everytime I tried to leave someone new came in and stopped me. Very unprofessional and will never recommend

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Shopped for a new 2016 civic EXT
    by ... from Great Falls, MT | August 04, 2018

    Went to buy a new 2016 civic EXT and was told multiple time that they could not get me under a certain price. Went to Honda in Missoula and got the price I was asking for no problem. Came back to see wether or not they could match the price (because they explained that they would do that) and they told me that my price would never happen and “good luck with getting that from them they are lying to you” and laughed. Then after questioning the sarcastic tone of the salesman, he began yelling and hitting the desk and saying they are lying. I said alright I lll be back here with the car next week, and went to buy the car in Missoula with no hassle. I’ve bought many cars from here previously but won’t do it ever again.

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    Shopped for a new car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Buyer Beware of Engine Swapping
    by VetMom from Great Falls, MT | May 02, 2018

    My disabled Veteran son recently purchased a jeep there and had nothing but problems with oil leaking. After taking it to several mechanics, it was determined that the vehicle had a swapped out engine. Instead of a jeep engine, Lithia Honda had installed a used minivan engine and did not disclose this to us. The oil leaks were from mismatched mounts that did not fit the replaced engine. Upon confronting them with facts from independent mechanic, they say this is acceptable and they have no obligation to tell a buyer this. They also claim no obligation to pay for the repairs we incurred. They were beyond rude and disrespectful - actually yelling in my son's face and his father's. They offered nothing to try to rectify this. They made a sale and that is all that's important to them. Of course the resale value of the jeep i now greatly diminished. Pass the word to have engines inspected on any vehicles considered for purchase to see if they have swapped out the original engine for a refurbished minivan one....better yet, RUN - don't walk away from this disreputable dealer!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Honda of Great Falls
    by Joy Staelens from Great falls, mt | June 11, 2017

    Great team of folks here at the dealership. I just love my truck!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Awesome!
    by Kim from Great Falls, Montana | February 08, 2017

    Mitch, at Honda, made buying a car hassle free! I felt informed, confident, and pleased with the purchase. Good job guys!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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