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Larry Stigers Equipment Trailers and Trucks Frankfort, KY Reviews & Cars for Sale

100 Twin Oaks Circle Frankfort, KY 40601

(2.0 out of 5) 6 Reviews
200489

We do NOT offer financing. We are an old fashioned business and you may deal with and buy from the owner. No pressure buying process!

Call (502) 871-4266
Hours of Operation

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Larry Stigers Equipment Trailers and Trucks Reviews

Overall
2.0 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    absolutely stay away
    by ford from indiana | January 09, 2018

    RUN AWAY...DO NOT BUY FROM THESE PEOPLE UNLESS YOU KNOW EXACTLY WHAT YOU ARE LOOKING AT...TRUCKS ARE ABSOLUTY THE BEST LOOKING TRASH YOU CAN FIND...TRUCKS ARE GARBAGE MECHANICALLY

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Disappointed
    by Dan from Lawrenceburg, Ky | April 17, 2015

    My wife and I went to check out a 2008 Trail Blazer this morning. I had stopped by the day before and saw was told that it was Larry Stigers personal vehicle and he would be in today. I was warned that it needed some cleaning. My wife and I took it for a test drive and I had my check book in my pocket. The only thing that it needed was a serious cleaning. It was not dirty it was filthy. It was a farm truck for the owner. There was mud from the dog and mulch, I hope, in the back. Even so I was ok with that. I felt it could be cleaned up. We pulled in and I told the salesman that I was interested, and all I thought that it needed was a cleaning. He told me Larry was not going to clean it up. It was going to be sold as is. I thanked him and tried to leave... He pleaded with me to talk to Larry. I wish I had not. He explained that the cars are bringing more at auction... I said fine, but It is to filthy for me to buy. He said his truck, that would replace it was not ready and He was not going to do anything to it.... I could have lived with someone selling something as is. I do not need the vehicle. I have all summer to look for one like it. The problem was his rude unprofessional behavior. Did not look up from his computer. It is nice to know he is so successful that he does not need to demonstrate any level of courtesy. He may have fine vehicles. I cannot speak to that. I can just say that it takes more than a large inventory for me to consider parting with my cash.

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (4.0 out of 5.0)
    Always has a truck to meet my needs!
    by Bill Cecil from Lexington, KY | December 16, 2014

    I have been in the service Industry for 7 years and have relied upon Stigers Truck and Trailer to provide vehicles for my business. I have always had great results.

    Customer Service
    Quality of Repair
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    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    contacted online for info.
    by joe from mt washington, ky | September 23, 2014

    Contacted online for info on a van. Fast responce. Very helpful info. Will make a trip to look at trucks and vans here before i decide what i really need.

    Customer Service
    Quality of Repair
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    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Stay away from these guys
    by Randall from Chicago | March 30, 2014

    Drove 6 hours to buy a van. Was never told or read anywhere where it's "cash only" (no credit cards), so we did not have a checking book. The owner said we could take the van with us and he would keep the title until we sent him a check via UPS and then he would send after receiving the check vis UPS. Great! We had to put a new starter in it the next morning before leaving. We drove the van back home and sent him the check, as promised. However,we did not receive the title on the date, as promised. When I called about it I was told they had written address incorrectly on the package to us and we should go to the incorrect address and ask for tit in case UPS left it there. I explained this is a city and you can't exactly do that. The employee, another Larry) was useless on the phone suggesting I should not be upset and was irritated I displayed displeasure with the careless way they handled the return of the title to us. In fact, he got very rude and hung up on me leaving me to try and track down a piece of mail with the only title to a vehicle I purchased from them and had, by this point, put in a new starter, put 4 new tires to replace the balding ones on it, had the blend door fixed for the heat and A/C ($$$$), and a new security system. SO, now,the guy on the phone was upset because he thought I had attitude. YES! I DID have attitude because he was not willing to try and help (other than giving me the tracking number to handle myself). I had to make multiple calls and ended up driving an hour to the UPS station to retrieve it. Thankfully, UPS had not just left it in the person's mailbox at the wrong address. (which they sometimes do in the city) I guess mistakes can happen, BUT the employee should have been apologetic and tried to track it down himself when it was their error. Ultimately, we could have been out of a title for quite some time if it had been lost because the van was still registered to Stigers Larry Equipment Co. and they would have to request and pay for the duplicate title out of Kentucky. I'm not even sure if they would have gone to the trouble of ordering a duplicate title for us based on my phone call to them. Hence, we would had to hire a lawyer. So, for those reasons, I give this place ONE star; they really need to work on their customer relations.

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Don't buy here!!!!!
    by Noluck from Frankfort ky | January 07, 2014

    This place is a bunch of crooks! Paid asking price for a used work van. Bought the van no problem drove an hour home with no problems, stopped at the store on the way home and came out and the transmission went out while finishing my drive home. Called the deal who responded to me with , well you drove it off the lot,it's your problem now. I tried to reason with them and have them the chance to make it right however the staff and owner are rude and unwilling to work with there customers!! I would never buy a vehicle from them in 100 life times and would recommend you not buying from them either!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • Displaying 1 - 6 of 6 Reviews