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John L. Smith, Inc. West Chester, PA Reviews & Cars for Sale

550 Hannum Ave West Chester, PA 19380

(4.7 out of 5) 14 Reviews
Da496ce06d425919516549d3f92adf83

Largest Selection of CERTIFIED Vehicles. Serving Chester County for 34 years! All Vehicles Hand selected. We Finance Everyone Approved. Largest Selection of $6,000- $20,000 Vehicles. All Certified Vehicles include Comprehensive Guarrantee, Plus FREE Oil Changes and FREE Lifetime Pa State Inspection. Call Today !

Call (610) 400-1065
Hours of Operation

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John L. Smith, Inc. Inventory

John L. Smith, Inc. Reviews

Overall
4.7 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Professionals
    by Steve from Westminster, md | June 23, 2018

    Professional, personal service. Extremely friendly atmosphere. Car buying, especially when you are seeking a specific used vehicle, always has the potential for anxiety. Working with Matt and John made the process fast, friendly and actually enjoyable. Best car buying experience I’ve had...and I’m pretty old. And yeah... lovin’ the Jeep.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    service repairs
    by runnergirl from west chester | February 14, 2018

    I purchased a used vehicle from a private person which unfortunately needed repair to pass inspection. By recommendation I brought the vehicle for a diagnostic and assistance. I received a number of viable options and very reasonable quotes. I was able to have the car repaired for less than I imagined and with quality work.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    How A Car Buying Experience Should Be
    by Michael B. from Marshalls Creek, PA | January 16, 2017

    I took a chance on a used car dealer I was not familiar with, and 2 hours away from my home, because they had the speciality vehicle I was looking for. I am VERY happy that I did. Both John B. and John S. were as accommodating as they could be. They let me make an appointment and made sure they were available and ready when I arrived. Including having the car prepped and ready to be test driven. Working with people who have done this for years, helps to expedite the process, and these folks had me approved for financing, insurance and registration paper work done, and in my new car on my way home within 2 hours (relatively unheard of). I couldn't be happier with my experience at John L. Smith. I highly recommend this dealership, and wouldn't hesitate to use them again.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Very happy with my purchase
    by Rick mr BMW from West Chester pa | November 09, 2015

    I went to purchase a car for my daughter met Matt and john. They both were great not pushy very friendly. Go see them you will not be disappointed. Rick

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Not helpful at all
    by Chris from Jersey | September 19, 2015

    tried negotiating and setting up credit process and employee literally laughs at you and hangs up the phone

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great place to buy a car !!!!
    by Great mom from West Chester pa | June 06, 2014

    I went to buy a car for my son who came home from upstate New York. I knew I was going to stop at smith they were very highly recommended. I went to 2 local new car dealers to see what they had? Found that new car dealers do not have affordable cars. My son jake and I went to smith used cars we met john he was great he took his time and we looked at 4 cars that met our criteria. We bought the car I have had it 5 weeks and it is great my son loves it. Great experience go see john and his staff you will not be disappointed

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great cars
    by Jen from West Chester pa | December 15, 2013

    Just purchased a car from john barone his daughter and I are friends the experience was great no hassle and he took his time go see mr barone he will help you

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great experience
    by glen from exton pa | December 11, 2013

    I just bought a car from John B he was great smooth process. He was not pushy I found the vehicle on cars.com. I should have went directly to smithusedcars but they were the farthest away, I went to 2 other dealers and they were terrible one place was dirty, the other was a bid dealer who claims to be the best haha. I went to smiths and the back up everything they say. Go see john b you will not be disappointed. glen

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    John L Smith Used Cars
    by LDisab from West Chester, PA | August 20, 2013

    I've been buying cars from John Barone for 20 years. He is always there to find the best deal for my family. I would highly recommend John and his staff for your next car purchase.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great overall
    by Chesco453 from West Chester PA | August 15, 2013

    With out a doubt the BEST experience I've ever had buying a car, new or used! Despite having a spot on my credit that I thought would be a deal breaker, Jeff got me an amazing deal on a better vehicle than I had originally planned. Absolutely make Smith one of your stops if you are in the market for a used vehicle.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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