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Finks Quality Used Cars Zanesville, OH Reviews & Cars for Sale

2 Merriam St. Zanesville, OH 43701

(3.5 out of 5) 19 Reviews
178137

view all of are inventory at www.finksqualityautos.com

Call (740) 617-4431
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Finks Quality Used Cars Inventory

Finks Quality Used Cars Reviews

Overall
3.5 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Run from this place
    by Penny Clark from Trinway | February 28, 2019

    My 18 yr old purchased her first car, yes we did test drive it, took to parys store had them put on computer everything had checked out. She financed this car, 1 wk after driving off the k oj t this car will take fits and not start. Called Finks and and asked them to just fix this issue and got "as is". This is her first purchase, and kept our business within the community and they will not make this right. REMEMBER SHE ONLY HAD IT FOR 1 WEEK.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Do yourself a favor and go elsewhere
    by James Fitzpatrick from Newcomerstown , Ohio | September 24, 2018

    Bought a vehicle here , took it back the next week for repairs . The vehicle had very little heat in the cabin , and a door lock that would not work with the power button or key fob.They repaired neither and salesman told me they really didn't have a competent mechanic there to do the repairs. I dealt with it a couple months and decided to call the owner. If I buy a car from a dealership for my wife , it has to have heat . The owners son spoke with me , and I assumed it would be addressed. Salesman called me the day after and tried to tell me it was repaired when I brought it back the first time and that i would be responsible for paying for the repair .My response was I bought it for my wife and I expect the heater to work. I told him to have the owner call me. Two weeks later I'm still waiting on a call .......Bottom line is , they do not inspect these vehicles , before putting them on the lot. In addition to little heat and a faulty door lock , I found it had paper thin rear brake pads and only two of the four brake calipers working.After the sale you do not exist. Don't even bother with these clowns. Quick as a wink you'll get screwed at Fink's .

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Won't be shopping here again.
    by F. Scott B. from Columbus, OH | March 30, 2017

    Drove all the way from Columbus to look at a few cars they had, for my 16 yo son. Took the first one, a 2010 Kia Forte Koup, for a test drive, and the front brakes would not release all the way from the rotors (likely bad calipers). Back brake pads were non existent, and gouging the rotors. The car was otherwise pretty clean inside and out, and I would have taken it (I can do brakes myself). Even with those issues, Mr. Clark wouldn't come down 1 penny from the asking price. Felt like I drove all that way for nothing. Didn't even bother looking at the other 2 cars there I was interested in. Just ended up leaving, and the guy acted like "whatever, I don't need your business." If your not willing to negotiate on your prices, then PUT THAT IN YOUR ADVERTISING, or at least have the courtesy to let someone driving all the way from Columbus know that ahead of time. Complete waste of half a day. Would NOT recommend going here.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (4.0 out of 5.0)
    car shopping
    by George Moore from Centerburg Ohio | March 17, 2017

    Chatted with sales person via text and he sent me pics as promised of vehicle. After looking at vehicle on line we noticed that they increased the asking price $1000.00 more than the original price

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Happy
    by Satisfied from Cambridge OH | February 09, 2017

    Found our car here, after looking at other places. No arm twisting like we encountered in other dealerships. Cordial, informative, and let us think . Very good experience. Car needed some maintenance work right away (oil change, brake pads, windsheild wipers) but it is a used car. They were honest and suggested we have it looked at by a mechanic, and in this case suggested we go to a dealer in this brand because it has some unique features.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Paige C.
    by Paige Carpenter from Zanesville,Ohio | November 16, 2016

    Very Excellent service. Worked hard at finding me the vehicle that suited me and for my cost.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    No response from dealer
    by Zuesandsadie from New lex, ohio | October 20, 2016

    I contacted the dealer about a truck through cars.come but never received any responses from them.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Jason Mohler
    by Jason Mohler from Zanesville, Ohio | June 17, 2016

    Salesman Chuck Berry went up and above giving me the best customer service in buying a car, I have ever experienced. If you want a wonderful and fast buying experience please go to Fink's Used Cars and see Chuck or any of their wonderful staff.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Service!
    by Ethan S from Granville, OH | June 15, 2016

    They were upfront and honest with the cars past. They didn't hide anything, although the easily could have and sold the car for more. They even recommended other cars knowing exactly what was perfect for me. Friendly service and great people working down there. Keep up the good work guys!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Service!!
    by Ellen Pepper from Zanesville, Ohio | December 18, 2015

    I was in search of a new used car. Chuck Berry went the extra mile to not only find a car that I would like but worked to get one in my budget. He not only found me a reliable used vehicle in excellent condition but one that was going to meet all my transportation needs. The team made the paperwork process totally quick and painless. Awesome experience and would return to Finks in the future!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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