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Duval Ford Jacksonville, FL Reviews & Cars for Sale

1616 Cassat Ave Jacksonville, FL 32210

(4.9 out of 5) 818 Reviews
39dbeb90b484e9b1e38cdd05540c04bf

*Prices exclude tax, tag, title, $198 electronic registration filing fee and $899 dealer pre-delivery service fee both of which are charges that represent costs and profit to the dealer for items such as cleaning, inspecting and adjusting new and used vehicles and preparing documents related to the sale.

Call (904) 586-3620
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-8:00 pm
Saturday9:00 am-8:00 pm
SundayCLOSED
Monday7:00 am-7:00 pm
Tuesday7:00 am-7:00 pm
Wednesday7:00 am-7:00 pm
Thursday7:00 am-7:00 pm
Friday7:00 am-7:00 pm
Saturday7:00 am-5:00 pm
SundayCLOSED

Duval Ford Inventory

Duval Ford Reviews

Overall
4.9 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Replaced Spark Plugs
    by Greg from Jacksonville, Florida | December 05, 2019

    I had an issue with my hybrid sedan where I believed the hybrid battery had failed and would need to be replaced. After running diagnostics the technicians discovered that I only required to have the spark plugs replaced. The dealership could have easily taken advantage of the situation by requiring me to replace the battery which would cost upwards of $9000. I couldnt recommend Duval Ford enough due to their quality of work and more importantly, their honesty. This isnt the first time I have used Duval Ford for service on my non-Ford vehicle and I will be sure to use them again in the future.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Service
    by Author from Jacksonville fl | December 04, 2019

    They did a good job and kept me inform the entire time

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    My first experience with Duval Fords Service Dept
    by Lance Rivers from Jacksonville, FL | December 01, 2019

    I made an appointment and everything was ready for me when I showed up to drop off my vehicle. The servicing was completed within the time frame that they told me and I was back on the road quick and easy. Overall completely satisfied and had a great experience.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Duval Ford
    by M. Cox from Jacksonville, Florida | November 29, 2019

    Allison was very helpful, kept me informed of what was going on with my vehicle repairs. Problem ended up being covered by warranty. there was no hassle, they picked up the rental car, took care of me very well

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Human Resources Manager
    by Viola Salaam from Jacksonville, Florida | November 29, 2019

    My Sales Representative person, Daryl Cuyler, was extremely helpful and patient completely during my recent purchase. I would highly recommend his services.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    My 3rd new car
    by Victoria from Orange Park, Florida | November 28, 2019

    This is my 3rd purchase with Duval Ford. The process seems to get faster each time and without any issues. I also love the fact that the sales crew is not pushy and are very patient. Highly recommend Jermaine.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Service
    by Ramona Hance from Jacksonville Florida 32220 | November 21, 2019

    I had a very good experience with my advisor Chris and technician Bobby Z. Found my problem in just 30 minutes that no one else could get people

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great
    by Anthony Ross from Jacksonville Florida | November 20, 2019

    Thank you so very much for making my first time a good experience

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Best Puchase
    by Tammy from Jacksonville,FL | November 19, 2019

    Super easy. Best value. Great salesman. Best time of year to buy for the best deals.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    My Review
    by Tiffany Collins from Jacksonville FL | November 16, 2019

    Love this place. Very professional staff. Beautiful clean establishment. Will recommend Duval ford to anyone. Loved my car buying experience here.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
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