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Dekalb Sycamore Chevrolet Cadillac GMC

1925 Mercantile Dr Sycamore, IL 60178

(4.5 out of 5) 64 Reviews

We give everyone our BEST PRICE right up front. At DeKalb Chevrolet GMC Cadillac, we have our BEST PRICE on our vehicles at all times. We proudly offer one low price, plain & simple, always!

Call (815) 384-2835

Hours of Operation

Monday8:00 am-8:00 pm
Tuesday8:00 am-8:00 pm
Wednesday8:00 am-8:00 pm
Thursday8:00 am-8:00 pm
Friday8:00 am-6:00 pm
Saturday8:00 am-6:00 pm
SundayCLOSED
Monday7:30 am-6:00 pm
Tuesday7:30 am-6:00 pm
Wednesday7:30 am-6:00 pm
Thursday7:30 am-6:00 pm
Friday7:30 am-6:00 pm
Saturday8:00 am-3:00 pm
SundayCLOSED

Dekalb Sycamore Chevrolet Cadillac GMC Inventory

Dekalb Sycamore Chevrolet Cadillac GMC Reviews

Overall
4.5 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities

(5.0 out of 5.0)

No pressure, honest sales.
Three Cars from DeKalb, IL | February 25, 2019

"No negotiation" may be out of the norm, but their prices are well within reason and below KBB values. Their sales people are all super friendly, and do not pressure or upsell you unless they honestly feel like they could be getting you a better deal for your money. I've bought three cars from DeKalb Motors. I've shopped around elsewhere and the pushy sales people just drove me away and back here. I will forever recommend this dealer to everyone.


Customer Service
Quality of Repair
Buying Process
Overall Facilities

Shopped for a used car
Does recommend this dealer.
Did purchase a vehicle.

(5.0 out of 5.0)

Leveling kit
kevin quimby from Dekalb Il | January 01, 2019

Excellent service had all my service work done here bought all my new vehicles here. Friendly service always had my work done here and always done on time.


Customer Service
Quality of Repair
Buying Process
Overall Facilities

Came in for service or repair
Does recommend this dealer.
Did purchase a vehicle.

(5.0 out of 5.0)

SHOPPING FOR A NEW TRUCK
kevin quimby from Dekalb IL | December 08, 2018

I will always buy my family's vehicles from here and have the repairs done here.So far I have bought 7 vehicles from here. Two cars were used one SUV and four trucks they give you best value for your vehicle. Highly recommend this place for all your needs.


Customer Service
Quality of Repair
Buying Process
Overall Facilities

Shopped for a new car
Does recommend this dealer.
Did purchase a vehicle.

(5.0 out of 5.0)

Totally Satisfied
Totally Satisfied Customer from Sycamore, IL | December 04, 2018

Dekalb Sycamore Chevrolet Buick GMC. My wife and I have purchased multiple vehicles from the dealership and always use them for service on our vehicles. Our experiences have been great from sale to service, and dealing with the staff, management and the owner is a pleasure. They are the absolute best, hands down!!!


Customer Service
Quality of Repair
Buying Process
Overall Facilities

Shopped for a new car
Does recommend this dealer.
Did purchase a vehicle.

(5.0 out of 5.0)

Superior service and professionalism attitude
RichardMcG from DeKalb, IL | November 21, 2018

I have bought and serviced many many vehicles in my life. Never have I been more impressed with a dealership. Everyone from the salesman to the cashier to the guy who washes cars after service is professional, kind and communicative.


Customer Service
Quality of Repair
Buying Process
Overall Facilities

Came in for service or repair
Does recommend this dealer.
Did purchase a vehicle.

(5.0 out of 5.0)

One stop shop
Steven Metzger from Dekalb, IL | November 07, 2018

Awesome job by all! No reason to go through headaches by going to other dealerships, come here first and see the difference! Thanks again to Dan Paul, Mike Forde, Dan Jordet, and Ryan Gilland!


Customer Service
Quality of Repair
Buying Process
Overall Facilities

Shopped for a new car
Does recommend this dealer.
Did purchase a vehicle.

(1.0 out of 5.0)

Horrible - Never Buy Here
integritycounts from Moline, IL | August 21, 2018

Incompetence from the start. You have to go through 3-5 people before you can get any answers from anyone. Neither of them all same the same repetitive lines, " I know that car", "I'm familiar", blah blah blah. All of which is to waste your time. If you can't be staight forward when having a casual conversation - do you think I'd trust a car from you. Nope. No way. Run folks. Run!


Customer Service
Quality of Repair
Buying Process
Overall Facilities

Shopped for a used car
Does Not recommend this dealer.
Did Not purchase a vehicle.

(5.0 out of 5.0)

Quick and easy services
Merissa Roscelli from Dekalb, Illinois | June 29, 2018

I had an oil change and tire rotation done. The service didn’t take long and the price was great, even got a nicely washed car back.


Customer Service
Quality of Repair
Buying Process
Overall Facilities

Came in for service or repair
Does recommend this dealer.
Did Not purchase a vehicle.

(5.0 out of 5.0)

What a great experience!!
Denise from DeKalb, IL | May 09, 2018

I was shopping around for cars for months and finally found one I liked and just wanted to look and maybe test drive. The experience from the phone call to arrange to look at it from driving off the lot was absolutely awesome. Moses and Spencer made the process so relaxing and quick. I’ve been to many dealers and this by far has been the best experience. No pressure, no rushing and great overall customer service from everyone there. I would recommend them highly. I have gone back for my 3 month maintenance in which they sent a reminder for which is nice. The service team was very professional and great. The environment overall is very nice and laid back. Thank you Moses for a great buying experience with my 2016 Chevy Equinox.


Customer Service
Quality of Repair
Buying Process
Overall Facilities

Shopped for a used car
Does recommend this dealer.
Did purchase a vehicle.

(1.0 out of 5.0)

terrible avoid!
adam from Chicago IL | January 20, 2018

I scheduled an appointment via phone/Internet sales and showed up exactly on time. Sat Jan 20 at 915am. I was looking at a used corvette. This dealership is almost 1.5 hrs away from my home. I was greeted promptly upon walking in and guided to a salesman named Dan. He was very pleasant and in no way is my rating based on Dan. He was 5/5 stars. After Dan and I talked for a minute, we went to take a look at the corvette. I asked if it's okay if Dan can test drive the car for me since I'm not the best manual driver, he said it was no problem. 3 minutes later the manager comes out and says we cannot test drive because it's not at least 40 degrees outside. It was 38degrees!!!!!!! He was dead serious. Apparently you can't test drive sports cars below 40 degrees. IT WOULD HAVE BEEN NICE TO KNOW THIS WHEN I SCHEDULED THE APPOINTMENT BEFORE COMING TO LOOK AT THE CAR. I find it extremely hard to believe they don't test drive sports cars in less than 40 degree whether. How do you expect to sell camaros, corvettes, Chevy SS and other performance chevys for about half the year in Chicago? Crazy thing, I didn't even care to test drive it myself. I asked the salesman to! I was NOT looking for a joyride. I'm not that kind of guy. Classic dealership games. I was stereotyped 100%. Yes, I'm younger looking and I walked in with denim and a workout sweater. But, I was a ready, willing and able buyer. I felt so disrespected (by managers, not by Dan). Unbelievable experience. Avoid them.


Customer Service
Quality of Repair
Buying Process
Overall Facilities

Shopped for a used car
Does Not recommend this dealer.
Did Not purchase a vehicle.

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