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Courtesy Buick GMC Birmingham, AL Reviews & Cars for Sale

1857 Edwards Lake Rd Birmingham, AL 35235

(4.9 out of 5) 304 Reviews
1489922019617115628

Call (205) 677-0350
Hours of Operation
Monday8:30 am-6:00 pm
Tuesday8:30 am-6:00 pm
Wednesday8:30 am-6:00 pm
Thursday8:30 am-6:00 pm
Friday8:30 am-6:00 pm
Saturday8:30 am-6:00 pm
SundayCLOSED
Monday7:00 am-6:00 pm
Tuesday7:00 am-6:00 pm
Wednesday7:00 am-6:00 pm
Thursday7:00 am-6:00 pm
Friday7:00 am-6:00 pm
Saturday8:30 am-1:00 pm
SundayCLOSED

Courtesy Buick GMC Inventory

Courtesy Buick GMC Reviews

Overall
4.9 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    TaY TaY Bump Bump
    by T from Trussville | September 25, 2019

    Bought my new Canyon here and had the best time. Craig even bought me a soda and Greg gave me a back rub. Ross and Richard were a couple of characters

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    The best dealership nation wide!
    by JGW from Athens, AL | September 30, 2018

    Over the past 50 years I have bought over fifty cars and most of them from the Gargus Dealerships ( Courtesy GMC/Buick today). Wayne passed a few years back and turned the reins over to his grandson Josh. The Gargus desire to treat every customer like family continues today. They are the very finest dealership that I have ever experienced and their sales and service departments can’t be matched by anyone. I drive over two hours just to trade with them but the experience is well worth it! Dealing with the Gargus family may just change your mind about buying a car or getting one serviced. Also, if you are a Yukon Denali enthusiast like me the new 10 speed transmission is the best GM has ever developed. I just traded my 2016 for the new 2019 and not enough can be said about how seamless and smooth the new 10 speed is. WOW...what an improvement. Hope this review helps you and sorry for being so verbose. However, everything I have said is true. JGW Athens, AL

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    GMC purchasde through Mike Johnson
    by Ken Taylor from Trussville, AL | September 14, 2018

    Purchased a new GMC Sierra and had an enjoyable experience at Courtesy. I would highly suggest you work with Mike Johnson is sales and/or Richard Gulledge in internet sales. Mike meet me at the door and was quick to help get me the truck that I wanted. Mike is an obvious hard worker and was my advocate throughout the entire process. He is friendly and passionate about what he does. Richard Gulledge helped us out on the pricing of the vehicle. He was up-front and fair, no games. It was clear that the goal at Courtesy was to please the consumer and establish a long-term consumer. That is exactly what they did with me and my wife. If you are in the market, I would highly suggest Courtesy Buick GMC in Trussville.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    James an Peggy from Altoona AL July 14 2017
    by James an peggy from Altoona al | July 15, 2017

    What a great experience thanks to Ross & Van & Craig we purchased a 2015 G M C 3500 this truck was everything van said in our phone conversation an they made it happen Friday night Thanks ,We were in an back on the road in one an a half hour This is service

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    True Service at Courtesy
    by Bob A Satisfied Customer from Irondale, Alabama | June 13, 2016

    I am very satisfied with the Service Department at Courtesy Buick GMC. I have dealt with the service representative, Rhonda Justice, who keeps me informed as to the service needed, the progress on the service being performed and any future service needs. The service is usually prompt and very thorough. I highly recommend the service department.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    THE BEST!!!
    by William from Trussville | June 09, 2016

    I love this place. My wait is longer than at a chain oil/service place but the customer relations are spot on here. I feel like family here. Have met most of the management and love the atmosphere. The waiting room is very nice and looks to have been recently updated with very nice custom cabinets and other amenities. I would 100% recommend trying courtesy for not only oil changes but any service needs. Not to mention you get to drool over the new Yukons!!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Service And Customer Service
    by LaTarsha from Birmingham Al | June 03, 2016

    I really appreciate the service I received from Courtesy Buick. I'm going through a difficult time right now and they understood and treated my situation with care. The Customer Service is Awesome!!!!!! Every time I'm there it's always a Welcoming Smile.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    AWESOME!!!!
    by TKRICH from Birmingham, AL | March 31, 2016

    This dealership is all around AWESOME!!! YOU will meet some of the most wonderful people here. Like family¿ We had the privilege to meet two great guys Van Myers and Bryan Wyatt.¿ Thank you Courtesy Buick!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    2014 Sierra Denali
    by Mark Prohaska from Tuscaloosa Alabama | March 25, 2016

    I located the vehicle on Courtesy GMC Buick website around noon and drove from Tuscaloosa to the dealership. I arrived at 3:30. The truck was waiting out front just as Ross Baggett, the used car manager promised. He assigned me to a sales person named Van Myers. Van was awesome.....so courteous and patient. We purchased the vehicle and was out the door by 6:30. I highly recommend doing business with this dealership. We could not have been more pleased.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Retired Military
    by David Greer from Clanon, Al | March 25, 2016

    I wasn't looking for a new truck but Courtesy was so great to work with I enjoyed trading up to a newer model truck.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
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