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Certified Benz & Beemer Scottsdale, AZ Reviews & Cars for Sale

6725 E McDowell Rd Scottsdale, AZ 85257

(4.8 out of 5) 239 Reviews
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Every vehicle is hand selected, rigorously inspected and serviced by our factory trained technicians. Come in and enjoy our friendly atmosphere, knowledgeable staff, and zero pressure environment. We offer financing for everyone, and all trades welcome. Some vehicles are shown with upgraded wheel packages that are available for an additional fee. Thank you for considering Certified Benz & Beemer.

Call (888) 546-9320
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Certified Benz & Beemer Reviews

Overall
4.8 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Superior Quality and Service
    by Mary Woods from San Tan Valley, Arizona | July 07, 2019

    I found this place through Cars.com while shopping for a Jeep. I reached out to Ryan who works there and he was able to walk me through the entire process of the purchase with ease and some of that time was on his days off prior to the 4th of July. I was approved for a loan through my bank by one loan officer but was unable to finalize it by another for whatever reasons. Ryan and his Manager were not only able to finance me but helped me secure a loan with a better interest rate. I felt like they actually cared and wanted to help me purchase the Jeep they were selling. They were very friendly and very knowledgeable about the Jeep. Ryan told me everything about the Jeep including the prior owners/services and upfront on anything that may of be concern such as minor interior scratches on the console. The Jeep is beautiful. Ryan also wanted to make sure I was aware of how to operate all the benefits of the Jeep such as the sunroof, steering wheel toggles, seat adjusts, etc. there was no rush and all my questions were answered. I really enjoyed the experience of buying the Jeep and will return for future needs. I highly recommend this place for anyone in search of a vehicle. Also when I arrived there it was a little overwhelming because the place is very fancy. It had a Rolls Royce there amongst other upend vehicles in their showrooms. However I was immediately made to feel comfortable by Ryan and the manager Mark came over and introduced himself. That was really cool. I also had my air conditioning stop working after a few days of the purchase. I made a phone call to service and left a text for Ryan. This was during 4th of July. I received a phone call the next day. My Jeep fixed itself. It must of been a minor computer issue because after the vehicle had been turned off and restarted the next day the AC was working. It was good customer service that they offered to look at it but I felt it was unnecessary because it has been working just fine and my husbands friend is a Jeep mechanic. They didn’t disappear and got back to me. Again I really recommend this dealership. I’m a blue collar worker and I was treated like a Princess. It was a great car buying experience and I’m very grateful for finding them and going there. They also gave a key ring with their company on it as “swag.” It is Very classy.

    Customer Service
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Worst service and repair center
    by Joshg from Scottsdale | May 04, 2019

    Absolutely not a trustworthy, or honest dealership. Be aware that their idea of a highest quality certified vehicle is how quickly it can be sold as a profit to them and a loss to you. There is no assurance of a dependable vehicle from this place no matter how much it is claimed to be certified. Along with the service contract from them they would prefer not honor what should be covered. Just expect for a high probability to be a great loss on your part as was mine. It is heard you can’t please everyone but seriously when you have a vehicle you expect to depend on and it falls apart, in two months mind you, what would your reaction be. If you have had better luck good for you but as for me this will be the last time I depend on this place for any kind of service to any vehicle and will never recommend it. The supposed techs may misdiagnose and you will end up paying for unnecessary parts, but hey they got more money out of you, that is what it is all about to them. They claim to do a thorough inspection and yet oil was leaking out of the engine due to over fill, transfer case cv had a damaged seal and started wearing out the joint, metal wire holding multiple wiring harnesses to the mounts, cylinder misfires, intake gasket damaged and leaking oil which they supposedly repaired and trying to avoid a diagnosis so there will be no warranty work. This place just did not have the quality of service I expected whatsoever. For those of you reading the reviews, no matter where you decide to go, just be sure you do you own thorough inspection of any vehicle because in the end it could be your loss not theirs.

    Customer Service
    Quality of Repair
    Buying Process
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    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Bentley
    by Ron LaRose from Bay City Michigan | April 26, 2019

    Very courteous via email inquiries about the pricing of a vehicle I was interested in purchasing. Unfortunately we were not able to make an agreement on the value of the car and consummate a transaction.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Not a respectable dealership
    by Desertcat from Alamogordo, NM | February 21, 2019

    I cannot recommend this dealership at all. Purchased a used 2018 BMW 430i from them back in Aug/Sep 2018. Sales rep Matt Maurer was modestly friendly at first but wasn't very accommodating when it came to getting me more information during the first one or two sales calls. The finance guy sounded very monotone and indifferent. Matt recommended I have the car shipped to me in NM which I initially didn't want because I was scared it would get damaged in transit. But partly because he said I would save the AZ tax I ended up trusting him and had the dealership arrange the transport. I very much regret my decision to this day!!! Communication with the trucker they hired was a pure nightmare. Never available to take my calls, never properly informed me of a delivery date. Driver was rude, yelling, condescending and blackmailed me into receiving the car in the middle of the night (I was sitting at Applebee's with friends when he alerted me of his arrival within 15 minutes). When I complained to Matt about the driver's behavior he did not have my back. He even went as far as indirectly ridiculing me for being worried about possible damages. Long story short. Car ended up being delivered with damages (scratches on underside of front spoiler, side door frame and wheel). When I complained to Matt about it, he offered me a $300 good will payment (this was contradictory to his prior guarantee that the car would be repaired if damaged) which I never received. I have a screenshot of the entire text conversation on my phone. The repair estimate ended up coming in at approx. $ 1250. They truly ruined my car buying excitement. Will never EVER buy from them again and will make sure everybody knows about my negative experience!!!! P.S. The title to the car ended up getting mailed to me so late that the state of NM charged me a $20 penalty.

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Sold a car that was illegal to drive
    by Steven Tate from Phoenix, AZ | February 11, 2019

    They sold me a car that was illegal to drive on the street. I didn't find out until I got pulled over and told. The tinting on the windows was too dark. One guy tells me they tinted the windows. One guy tells me they didn't after I told them I got pulled over. They wanted $400 to fix it. I got it done elsewhere for less than $200. This place is all about the money and ZERO customer service.

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Feliz
    by Raciel Mora from Avondale | February 08, 2019

    Estamos mi esposa y yo muy agradecidos por el servicio brindado por el dealer y sobre todo con Danny Quintana, sólo he llegado a esta página para dejar nuestro agradecimiento a esta persona que es muy profecional y sabe hacer muy bien su trabajo hemos comprado dos autos con el y siempre ambas partes hemos salido contentas muchas gracias Danny Quintana hemos ido a muchos dealer en arizona y sin duda siempre que vemos o queremos un carro pensamos en Danny por su gran trato sincero para nosotros bendiciones.

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Above and Beyond Customer Service!!!
    by Brett44 from Scottsdale, AZ | January 15, 2019

    I will absolutely shop for our next used car at Certified Benz and Beemer. They truly have earned my repeat business. My wife and I are still extremely happy with our purchased 328i, and I have been very happy with the service I have received from Collin in the Service Department. Additionally, Travis, the Finance Director, has gone above and beyond what any customer could expect to make sure customers are very well taken care of. I don’t want to question anyone’s possible negative experience they might have had at CBB, but I really have to wonder if someone’s possible negative experience was outrageous or self inflicted because the CBB team really does go above and beyond for their customer’s. My father was in the automotive sales business for a number of years eventually a VP at Jim Click Ford and then moving on to co-own used car dealerships and he has been extremely impressed with how CBB has treated myself and my family. I really can’t say enough of how impressed I am with their sales team, with Collin in Service, and Travis in Finance. I really do owe them my repeat business and I will be glad to give it to them. I highly recommend CBB for anyone’s used car buying needs. You’ll be getting a quality automobile and quality customer service.

    Customer Service
    Quality of Repair
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    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Detailed my Truck
    by Nadeem Amiry from Scottsdale AZ | September 05, 2018

    Took my truck for the Detailing to Benz and Beemer, as always great customer Service. Mr. Juan my Service Advisor is very knowledgeable and very patient and kind. I also had the please of meeting couple of other Services Advisors and they’re all very warm and welcoming folks. Also had the pleasure of talking to the Service director Mr. Tyson a very great guy. Bought my truck from Benz and Beemer back in January of 2018 and it is worth every penny just because of the folks I have dealt with. I highly highly recommends Benz and Beemer to anyone looking to buy any type of cars or get any type of Service done. Thank you for the Great customer service.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Professor Z
    by David, Que, Victoria, Phil from Phoenix AZ | June 30, 2018

    Excellent experience. Low- key, no pressure buying experience! I'm very satisfied with my purchase. The entire sales team was awesome to work with. Will definitely return for my next purchase.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    DO NOT GO HERE. Totally dishonest.
    by disappointedbuyer from Phoenix, AZ | June 15, 2018

    These people are flat out dishonest. They lied multiple times and then tried to pull a fast one. It's absurd. I don't know how they have all of these thousands of 5-star reviews....seems a lot like they are dedicating resources to reviewing themselves.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
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