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Brookfield Buick GMC Brookfield, WI Reviews & Cars for Sale

13000 W Capitol Dr Brookfield, WI 53005

(4.7 out of 5) 68 Reviews
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Ask about our Preferred Owner Program. /We Carry GM Certified Preowned Vehicles/

Call (262) 701-9262
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-6:00 pm
Saturday9:00 am-5:00 pm
SundayCLOSED
Monday7:00 am-6:00 pm
Tuesday7:00 am-6:00 pm
Wednesday7:00 am-6:00 pm
Thursday7:00 am-6:00 pm
Friday7:00 am-6:00 pm
Saturday8:00 am-2:00 pm
SundayCLOSED

Brookfield Buick GMC Inventory

Brookfield Buick GMC Reviews

Overall
4.7 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Horrible Sales Experience
    by Dave from Milwaukee, Wi | March 02, 2019

    Multiple emails to this dealer went unanswered. Moving to a more responsive dealership.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (2.0 out of 5.0)
    Not satisfied
    by Still Looking from Waukesha, WI | May 13, 2018

    I LOVED working with Jon. He showed me only what I wanted, treated me with kindness and respect. For a woman something for a car that was rare. However once the deal went to finance they lacked communication, customer service and follow up. Went to purchase the vehicle on Monday and was sent home while finance worked up a deal. Got a call later that night about what they would offer which was not what was discussed with Jon. I corrected Carl and he said he would call me back. He did not. On Friday I emailed Jon and was forwarded to Randy who was extremely vague in his emails and wouldn’t give me details I asked until I came in. I then called Jon Friday and left a message and have not heard back.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    leasing new Buick Encore
    by retired dude from waukesha,wi | September 19, 2017

    Amazing sales people to work with. I never felt sales pressure in the entire process of obtaining my new Buick Encore Lease. I would especially like to mention my terrific sales consultant I worked with Jon Walters. He was a class act to work with and very dedicated toward getting the vehicle I wanted and for the price I needed to be within on my fixed retirement income. I would highly recommend Brookfield Buick GMC to anyone.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    The Best car buying experience yet.
    by Mike W. from Brookfield, WI> | September 07, 2017

    The entire team was extremely helpful and went above and beyond to help me with the purchase of my dream truck, a Sierra 2500HD. This was by far the best experience buying a new vehicle I have had. Keep up the good work, and many thanks to all at Mike Juneau's.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great experience
    by Phil from Wauwatosa Wi | July 11, 2017

    They are the best dealership I have worked with. They do not try to sell us something we don't need and are always over the top responsive.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Amazing buying experience
    by Putergeek007 from Waukesha, WI | June 05, 2017

    Great to work with and were very accommodating. Martinis, Eric L. and Carl were excellent and made the car buying experience a pleasure. Showed me all the features of the Acadia and made sure OnStar was set up as well.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great customer service
    by BenCarp from West Allis, WI | May 31, 2017

    this was the easiest car buying experience we have ever had. Looking at Acadias they had the largest inventory in Milwaukee we had found. The sales team was great and helped us understand every option we had.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    beyond the best
    by Eddie from Milwaukee, WI | May 13, 2017

    My experience with Mike Juneau Brookfield Buick and Gmc was beyond the best.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Michael Riley, Service Advisor
    by Jeff MD from Brookfield | March 14, 2017

    They did an outstanding job of getting my ailing auto in for a diagnosis and quickly recommended accurate treatment--second opinion repairs confirmed by a specialty shop independently chosen by me. Brookfield GMC is my new primary care provider for my autos. I'm a doc with limited free time, but I can recognize competent and caring pros!.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Best Dealership EVER!
    by Dale and Carol from Oak Creek, WI | January 25, 2017

    This was by FAR the best car buying experience we have experienced. The staff was more than welcoming, and we truly were not hassled into buying anything. The integrity of this dealership is outstanding and we will definitely be back!! Thank you Martinis and Randy for helping us find our new vehicle!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
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