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Blasius Pre-Owned Auto Waterbury, CT Reviews & Cars for Sale

480 Watertown Ave Waterbury, CT 06708

(4.3 out of 5) 16 Reviews
5355182

Call (203) 405-4190
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Blasius Pre-Owned Auto Inventory

Blasius Pre-Owned Auto Reviews

Overall
4.3 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Outstanding used vehicle dealership
    by Leslie Steve from Middlebury, CT | October 29, 2019

    A pleasure to work with this dealer for the 2nd time. Purchased recently from them again. Excellent selection of pre-owned, low mileage cars at the right price. We found what we wanted, did a trade and drove off the lot same day. Cannot be more pleased.

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Selling cars that were returned via lemon law
    by VW alltrack from waterbury, ct | July 12, 2019

    When I search the web for the VIN, it comes back that the car was returned in NJ through the lemon law. I search another car from the same dealer and it too was returned via the lemon law. Very shady.

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (2.0 out of 5.0)
    Poor attention to detail
    by JimD from Stratford | July 02, 2019

    No attention to detail here.... We purchased a car from Blasius in Waterbury about a month ago. I figured I was finally ready to review our experience and give you the best illustration of what buying a car here is like. First off, let's talk about the good things - Jim was our salesman, and he was very responsive to questions, etc. We came up and looked at a car a week before we made a deal with them and he was very good at looking into questions we had. We also did find a car at a relatively reasonable price that did not have an accident history - use auto check, a significant number have past accidents. From there, it seems as if the little league in baseball was running the show.....we didn't even rate a double-A team. We never saw the car clean until we picked it up - the parking lot for the cars is not paved and the constant dirt and dust makes the cars consistently dirty. We came up to negotiate a deal on the car, and a few issues were brought to their attention that needed to be remedied, including a wheel balance, lubricating the sunroof, detailing the car, and to ionize the interior to remove the cigarette odor. After a little negotiation, we reached a deal. We set a date five days away for delivery, and confirmed they would have enough time to complete the list and ready the car for delivery. They insisted that they would be ready. We did speak to Ray in Finance - beware of the fact that their financing is not "competitive", but the rates are significantly higher than what we were offered elsewhere. The rates must help cover the $750 gimmick in the pricing. Do the math - if the term is short enough, the $750 incentive is worth it, otherwise finance on your own. In the mean time, I did all that was necessary to make the transaction smooth - I made sure the insurance card and binder was sent to them, I assured the check was ready, I also made sure I had the plates for transfer with the registration. We arrived a half hour before our pickup appointment and I had a gut feeling nothing was done with the car - I was right. They failed to balance the tires, they failed to make sure the sunroof shade didn't squeal....and so on. I was told it was a busy place and they didn't have the time to open and close the shade quite a few times to assure proper lubrication. I guess that meant my sale wasn't important to them, right? They also blamed Town Fair tire for not properly balancing the tires initially, and the salesman stated they have "a lot of problems" with them. Guess what? They have their own wheel balancing machine and did it then....why send it out to be consistently done incorrectly when you can do it there? This all took time to remedy, including low/dead batteries in the keys. No real attention to detail here at all.....the detailing job they did was more of a cleaning - there was still a lot of dirt and "gunk" in a lot of places. We were offered a lunch across the street while we waited, which although nice, still didn't take into account that they wasted my time and didn't respect that my time is valuable. Mind you, we had to wait over 3 hours with a 3 year old child in tow. They also stated they would fill the tank for me....well, let's not hold back, but it would only be proper customer service to send a customer off with a full tank, regardless of what happened. After we left, I noticed the rear wiper blade was falling apart (rubber separated from the blade). Isn't that a basic inspection they should do before delivery? While we liked Jim, the facility is poorly managed and is an example of how inept management can cause them to lose customers. We were told that there was a breakdown of the system, but I can guarantee you that we weren't the first this happened to. It's unfortunate, because we need a well run, affordable, reputable used car dealer but the sloppiness of the transaction soured us. One point of humor - they give you breath mints to take the bad taste out of your mouth

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (2.0 out of 5.0)
    used suv said they had whent down they didnot
    by mike albert from killingworth ct | January 04, 2019

    whent down to look it was not there and it was some where elese and on depostit wasted my time and gas for no car

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Happy to be a repeat customer
    by Veronica from Northford, CT | September 06, 2018

    Kenny was my salesperson and he worked quickly with me to get me into a car after I had a bad car accident. I had a great experience the first time I bought there and so it was natural to see what they had this time; and it was my dream car. I went up on a Monday and drove off on a Thursday. This is a very honest dealership with professional salespeople and managers. They stand by their vehicles and their prices are extremely competitive.

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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Ed Pannoni
    by Ed Pannoni from Oakville Ct | May 31, 2018

    Steve Kozar was our sales person. No pressure . Got answers to all our questions quickly. We found a great car at a fair price . Steve is very personable and accommodating. When we picked up the car we were in and out in 30 minutes and the car was fully detailed and they had addressed any issues we raised during our test drive and inspection to our satisfaction. Overall a very pleasant car buying experience. I’d recommend you see Steve if you are looking for a quality ride.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great, exceptionalexperience
    by Stephanie K from Roxbury, Ct. | September 09, 2017

    I found the car of my dreams! My mechanic told me to Visit Blasius Preowned on a Tuesday, and Thursday morning I drove away in a gorgeous nearly new Subaru Impreza! Jim and I found and discussed the car, I knew I was Interacting with a sales person and dealership with integrity and sincerity. The crew couldn't have been more accommodating, patient and efficient. Thank You Patton for " wrapping Things up " with insurance, plates and registration. Jay, the best test drive ever. I'm so happy to share my experience with friends... Just today, I recommended Blasius Preowned to my employer who's looking for new car. Excellent Team, incredible inventory. Very fortunate To have found them!

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    I will send anyone and everyone to this Dealer!
    by Chris from East Hartford, CT | December 01, 2016

    The internet salesman was/is Jason Harvey. Recently bought a vehicle here. He was responsive, answered my questions and didn't hesitate to get back to me. A couple issues with the car was resolved without hesitation. Great price on vehicle and their customer service is great! Thanks

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Best experience ever!
    by Jeff C from West Hartford, Ct | October 07, 2016

    First review I've ever written in regards to a car buying experience but I feel impelled to do so in this case. Firstly this is not, as so many obviously are, a fake review. I not unlike you read all the reviews and on many sites they were obvious fakes by the sales people. My team, and they are a team, of Jason in sales and Jason in finance were no pressure sales professionals. It took me about 5 minutes to make a decision on buying a car from this group. Don't get me wrong, I did my homework, shopped around, met some slime balls and some decent guys that " Just couldn't do any better on price". Do yourself a favor and check these guys out. I've been around, bought dozens of cars, wish I found these guys first.

    Customer Service
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Best car buying experience we have had.
    by GBL from Southbury, CT | September 08, 2016

    Recently my husband and I purchased a Mini Cooper from Blasius Pre Owned. Our Salesman Jim Ricciuti made it the easiest car shopping experience we have ever had. We are very happy with our new Mini and will recommend your dealership to other people.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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