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Bill Gatton Chevrolet Cadillac Bristol, TN Reviews & Cars for Sale

1000 W State St Bristol, TN 37620

(4.9 out of 5) 106 Reviews

Call (423) 217-4253
Hours of Operation
Monday8:30 am-7:00 pm
Tuesday8:30 am-7:00 pm
Wednesday8:30 am-7:00 pm
Thursday8:30 am-7:00 pm
Friday8:30 am-7:00 pm
Saturday8:30 am-6:00 pm
SundayCLOSED
Monday7:30 am-5:30 pm
Tuesday7:30 am-5:30 pm
Wednesday7:30 am-5:30 pm
Thursday7:30 am-5:30 pm
Friday7:30 am-5:30 pm
SaturdayCLOSED
SundayCLOSED

Bill Gatton Chevrolet Cadillac Inventory

Bill Gatton Chevrolet Cadillac Reviews

Overall
4.9 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Purchasing My Jeep
    by Kellye Johnson from Pikeville, KY | December 20, 2017

    I had an excellent journey throughout the purchase of my new Jeep Compass. I had the opportunity to work with Robin through email and texting to seal the deal. She was great to work with. She was not working the only day I could make the 2 hour trip, so she handed off all the documents of the deal to another salesperson, Jason. Upon arrival at the facility, Jason met me before I could get to the building. He was also great. The finance guy was also wonderful to work with. Sorry, I can't remember your name. He was certainly a live wire. Keep me in conversation the whole time. I was in and on the road within 2 hours. Great deal.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Bill Gatton
    by William Casey from Morristown tn | August 27, 2017

    Friendly folks great service highly recommended to all my friend and family.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    New truck
    by Melissa chapman from Bristol va | July 05, 2017

    Easy dealership to work with. The salesman were not pushy they let you shop and helped you as much as they could. I enjoyed my shopping experience. Dylan Ratliff my salesman was very helpful.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great
    by Danny Harrison from Johnson city | May 04, 2017

    Awesome place and very friendly did a great job with me and my wife

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Service, short waiting time, clean facility.
    by James Parris from Bristol, Virginia | December 28, 2015

    We are always satisfied with the service. This time, my wife brought the car in and had questions regarding the Navigation aspect of the CUE. We had just updated this on our 2013 SRX. A technician took her to a new model SRX and spent about 20 minutes with her, going over the Navigation until she was comfortable with all aspects of that. We are very happy with Bill Gattons and with our Cadillac and will probably be repeat customers.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great service!
    by O'Dessa Lane from Kingsport, TN | December 25, 2015

    Bill Gatton Dealerships and Services have always been great to work with whether it is servicing or selling you a vehicle. They make you feel like family. Thanks for doing a great job!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great service and wonderful people.
    by Charles Shelton from Kingsport, TN | December 19, 2015

    Glen and Charlotte are great. They always take good care of me.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    GREAT SOLID SUV
    by Harold C. ADKINS JR. from BRISTOL,VA | December 11, 2015

    IT IS THE PERFECT CAR FOR MY FAMILY,SOLID BUILT GREAT RIDE

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Fall service. oil change and tires rotated.
    by Ronald Horne from Blountville, Tenn. | November 13, 2015

    Excellent treatment by service personnel and timely service. Could not have asked for more.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Prompt Service
    by Vonda Kent from Bristol, TN | November 09, 2015

    When I arrived at the dealership for my very first visit, I thought I had an appointment for service since I had made it online. However, I learned it is best to call for an appointment because my request for an appointment did not make it through to the service department. But, the service representative said it would not be a problem working my car into the schedule that morning. They promptly serviced my vehicle and had me back on the road within an hour. I was impressed that my wait time was reasonable since they had no idea I was coming that morning. Yes, I will return in the future.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
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