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Bayway Volvo Cars Houston, TX Reviews & Cars for Sale

12353 Gulf Fwy Houston, TX 77034

(4.5 out of 5) 47 Reviews
23163362019101814832

Ask about our REFERAL FOR LIFE Program!* We are /The New Kid In Town/. Bayway Volvo is a family-owned and operated dealership and part of the Bayway Auto Group. Why Bayway Volvo Cars, because You're going to love it here! It's the Bayway, way!

Call (281) 809-4524
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-8:00 pm
Saturday9:00 am-8:00 pm
SundayCLOSED
Monday8:00 am-6:00 pm
Tuesday8:00 am-6:00 pm
Wednesday8:00 am-6:00 pm
Thursday8:00 am-6:00 pm
Friday8:00 am-6:00 pm
Saturday8:00 am-3:00 pm
SundayCLOSED

Bayway Volvo Cars Inventory

Bayway Volvo Cars Reviews

Overall
4.5 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Joe Simmons
    by Joe Simmons from Galveston, Texas | December 10, 2019

    After writing a review about my lousy service experience or should I say lack there of....I read other reviews and one thing is clear. This dealership is great at selling cars but the service stops after the sale. I read where other customers had to book service appointments weeks out as I did and then show up at the appointment to sit and wait to be serviced. I am a businessman and schedule appointments expecting the people on the other end to be professional. I would Not recommend this dealer for service of any kind! I left my appointment after no service and called Momentum Volvo who scheduled me for tomorrow morning first thing not a week and a half out!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great Experience at Bayway
    by Paul from The Woodlands, TX | November 11, 2019

    I've purchased many cars through the years, and nearly every experience was frustrating in one way or another. Until I purchased my wife's Volvo at Bayway. I truly enjoyed it. The price was fair, the car is amazing, and there is not a single aspect of the experience I could complain about. Patrick and Brian were great to work with, extremely knowledgeable, engaging, and never pressuring. I will recommend them to any of my friends that are in the market for a Volvo.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    VLM from Spicewood Tx
    by Vicki from Spicewood, TX | October 25, 2019

    The XC90 is our 3rd Volvo purchased from Bayway Volvo. We are always satisfied with the service we receive because the agents are always respectful, attentive and strive to please!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Bayway is the BEST
    by RLC from Spring | October 08, 2019

    Patrick is extremely knowledgeable ... ask for him ... he will make the experience great . Mike (GM) and his support staff were great as well. Go buy a Volvo from the best store in town.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Bayway Volvo
    by Debra Castillo from Houston, Texas | July 21, 2019

    I want to Thank James Jackson my salesman for his outstanding work ethic and attentiveness through out the entire process from ordering my new XC40 to the delivery! I am super happy and loving my very first Volvo, that I don’t think I would ever want to switch to any other make of vehicle! It is an amazing suv and it’s technology! I would highly recommend Bayway Volvo and my salesman James Jackson. Thank you! Debra Castillo

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent customer service
    by D LaPray from Vidor, TX | July 18, 2019

    Taylor Domangue offered exceptional customer service and is an excellent representative of Bayway. I had begun an inquiry through True Car the previous night because we do not have a Volvo dealership in our hometown. Taylor reached out to me via email the first thing the next morning. He knew that we were driving over an hour and a half, so he informed me that we could start the finance application in advance. This was a huge time saver. When we arrived at the dealership, Taylor was waiting for us, and he was extremely attentive. I have never had such a thorough demonstration of the features of a car or a salesman who was as knowledgeable as Taylor.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Bayway Car Repair Review
    by HTC from Houston, Texas | June 13, 2019

    My experience was that the Bayway dealership provided good service. I was provided a knowledgeable service rep. They provided timely and courteous shuttle service. The waiting room is comfortable clean and snacks are provided.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great Experience
    by Tony from Pearland | May 30, 2019

    Purchased an XC90 from Taylor Domangue. He was very knowledgeable regarding the car and its features and gave us our space when making a decision - no high pressure tactics. Very pleasurable experience.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great customer service!
    by Barbara from New York | March 22, 2019

    Great customer service, from sales to financing. Felt very personal and it was much appreciated. Car was detailed and ready to go for me with no issues when I collected it.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (3.0 out of 5.0)
    No customer value after you leave the lot
    by Clarence Wittwer from Alvin, Texas | February 24, 2019

    Overall the experience at the dealer was not too bad. The manager Billy Wichnewsky was awesome and I honestly do not think the deal would have gone through without him. It is the after experience so far that has me not too happy. The sale person, Armando Salazar is a very rude young man and not trustworthy. He wrote down on my CarFax and had me initial saying that I was getting (2) keys to the car I purchased and that I would provide (2) keys with my trade in. I did not have the 2nd key to the trade in with me so he said I could bring it by later. I got out to the car to drive off and realized it was only (1) key fob included. I went back in and asked him about it and he was suddenly a rude young man. He stated "no, it is just two keys". They had provided a key insert for the fob. I decided not to argue with him. I got home and removed the existing key from the fob and it was a BLANK. Therefore, I have not been provided (2) keys in any sense of the term. It cost over $125 to get a Cadillac key cut at GM. He called me yesterday to remind me to bring in the trade in key and when I questioned him about the Cadillac key became rude and belligerent saying "well regardless, there is nothing we can do about they key and you owe us a key in a very rude, angry voice. That's funny, from my point of view, you also owe me a key Armando. Basically, I have the same experience as several other reviewers here. They do not value you once you leave the parking lot. I can promise you I will never return and I have already found another dealer to service the Cadillac. Disclaimer: The dealership may very well value its customers but Armando certainly does not. You are just another number for his sales quota

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
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